Operations Assistant At International Organization for Migration

Open to Internal and External Candidates

Position Title : Operations Assistant

Duty Station : Bangkok, Thailand

Classification : General Service (G-5, THB 74,905.75 per month)

Type of Appointment : Special Short-Term Contract

Initial 9 months with possibility of extension

Desired Start Date : As soon as possible

Closing Date : 25 November 2022

Reference Code : SVN061/2022

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

1. ORGANIZATIONAL CONTEXT AND SCOPE:

Under the overall supervision of the Head of Unit, Migrant Assistant and Counter Trafficking Unit, and the direct supervision of the DTM Coordinator in Bangkok, the successful candidate will provide operational support to the establishment and implementation of Displacement Tracking Matrix (DTM) data collection and related research activities across various project sites in Thailand.

2. RESPONSIBILITIES AND ACCOUNTABILITIES:

• Provide support to all DTM data collection operations, including analyzations, assessments, and surveys, in different provinces where DTM activities are implemented;
• Assist in the preparation and detailed planning of operations in coordination with the DTM Coordinator and Information Management Officer. Regularly update the DTM Coordinator on the status of the field operations and teams.
• Liaise with DTM team leads in the field, where available, and monitor enumerators hired by IOM or through partners (e.g. UNV) in their day-to-day activities, where no team lead is available.
• Support the identification, recruitment and training of enumerators, and regularly monitor performance during data collection and quality of collected data;
• Help to expand DTM’s key informant network, including by liaising with NGO partners, civil society, migrant communities, and other UN agencies to strengthen local information sharing networks.
• Assist in strengthening engagement with local authorities, including by preparing letters to local government officials, organizing and attending meetings with these officials, and ensuring their engagement as appropriate in the data collection process, for example as key informants or participants in Focus Group Discussions.
• Provide administrative support to DTM operations, including the preparation of service agreements, purchase orders, notes for file, etc. and coordination with relevant units, including HR and procurement.
• Travel to areas of operation to support field implementation, including training, monitoring.
• Keep an updated list of DTM stock and track assignment of equipment, including tablets, to enumerators and partners.
• Support the regular adjustment and improvement of DTM activities in relation to the evolving situation and operations in the field, including by identifying gaps and solutions to existing challenges.
• Contribute to regular reporting on and dissemination of information gathered through DTM activities, including translations of products to Thai for local dissemination where needed.
• Demonstrate commitment to the Prevention of Sexual Abuse and Exploitation (PSEA) and ensure mainstreaming of PSEA in flow monitoring operations.
• Perform such duties and travels as may be assigned by the direct supervisor.

3. QUALIFICATIONS AND EXPERIENCE

EDUCATION

• School diploma with five years of relevant experience; or
• University degree in social sciences, law, political science or related field from an accredited academic institution with three years relevant experience.

EXPERIENCE

• Experience in activities comparable to those outlined in the ToR, preferably with an international or intergovernmental organization working on issues related to migrants and vulnerable populations in Thailand;
• Demonstrated experience in liaising with government officials and in coordinating activities with NGOs and government partners;
• Experience in organizing and coordinating workshops and trainings;
• Previous experience with IOM and DTM operations is strongly desired and deemed a significant advantage.

SKILLS

• Strong interpersonal skills and ability to maintain trust and good working relationship with counterparts;
• Team-oriented, but with capacity to work independently;
• Personal commitment, efficiency, and flexibility;
• Strong organizational and time management skills, and ability to deliver under tight timelines;
• Excellent analytical abilities;
• Strong interest in the issue of labour migration and anti-trafficking in persons;
• Solid understanding of the norms of professional ethics;
• Experience in working effectively and harmoniously with colleagues from various cultures and professional backgrounds;
• Commitment to the Prevention of Sexual Abuse and Exploitation (PSEA);
• Fully computer literate;
• Good writing, communication and negotiation skills;
• Excellent command of Thai and English;
• Knowledge of Burmese will be considered beneficial.

4. LANGUAGES

• Fluency in English and Thai (oral and written).
• Burmese, Laotian or Cambodian is desirable.

5. DESIRABLE COMPETENCIES:

The incumbent is expected to demonstrate the following values and competencies:

Values

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 1

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service- oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge, and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring, and motivational way.

Other

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa and authorizations by the concerned Government, where applicable.

Only candidates residing in either the country of the duty station or from a location in a neighboring country that is within commuting distance of the duty station will be considered. In all cases, a prerequisite for taking up the position is legal residency in the country of the duty station, or in the neighboring country located within commuting distance, and work permit, as applicable.