Outreach Worker at ICAP

Position Summary

Under the supervision of the Community Educator, the Outreach Worker will engage, recruit, and retain participants for COVID-related and other grant funded research. S/he will work with the Community Educator and Senior Recruiter for all project-related outreach, engagement, recruitment activities, and will implement community-based study retention measures.

Responsibilities

Conduct all research activities in accordance with study protocol, standard operating procedures and other appropriate institutional regulations, procedures and policies, including procedures to safeguard confidentiality of study participants. -5%
Outreach to relevant community partners through educational and collaborative activities and attendance at community and stakeholder functions. -5%
Outreach to engage, educate, recruit, and retain study participants in community and non-traditional settings (street outreach, outpatient centers, walk-in clinic, and other venues). – 40%
Conduct study-related outreach over the telephone, via email, and through social media platforms. -15%
Establish and maintain positive relationships with potential and enrolled participants, visitors, and other employees. – 5%
Work flexible hours (evenings, nights & weekends), as needed. – 5%
Maintain professional behavior in non-traditional work settings (public venues, informal gatherings, outdoor events etc.). – 5%
Work independently, exercise initiative, use discretion when handling confidential information. -5%
Contribute to study team outreach and retention strategies. -2.5%
Regularly provide updates on the progress of recruitment to the research team at weekly staff meetings to ensure appropriate and timely enrollments, quickly identify difficulties, and implement corrective measures. -2.5%
Deliver study-related presentations to community partners in coordination with the Community Educator and Senior Recruiter. – 2.5%
Attend study specific and other study related trainings and meetings as requested by the site leadership. – 2.5%
Perform other duties as assigned. – 5%
Minimum Qualifications
High School diploma or equivalent
At least 6 months of relevant experience
Excellent interpersonal, communication and organizational skills
Ability to manage multiple priorities under pressure.
Ability to maintain professional boundaries in diverse public settings.
Outgoing and enthusiastic approach to individuals and small groups.
Previous experience in community-based research preferred.
Experience in community organizing or issue campaign organizing.
Proficiency in computer applications

Preferred Qualifications

2 years of community based outreach experience
Experience working with diverse communities including LGBTQ, Black and Latino populations
Experience working in the Harlem community.

Other Requirements