Organization: Right To Play Ethiopia

Department/Division: People and Culture

Work Location: Addis Ababa, Ethiopia

Authorized to work in: Ethiopia (Eligible to work legally without work visa sponsorship)

Target Start Date: Immediate

Contract Duration: Full-time, long-term engagement with an initial one-year contract

Application Closing Date: February 25, 2024 23:59 EAT

ABOUT US:

Right To Play is a global organisation that protects, educates and empowers children to rise above adversity through the power of play. We help millions of children each year to stay in school and out of work, to prevent life-threatening diseases and to stay safe from exploitation and abuse. We are the leading global development organization that uses play to transform the lives of children and youth impacted by poverty, war, disease and inequality.

Established in 2000, Right To Play reaches children through experiential programming in 15 countries in Africa, Asia, the Middle East, and North America. These programs are supported by our headquarters in Toronto, Canada; London, UK and seven national offices across Europe and North America.

With a shared passion for our mission, our Culture Code guides how we act and interact based on five core pillars:

• Accept Everyone – Be intentional about inclusion
• Make Things Happen – Seek opportunities to lead and innovate
• Display Courage – Act with integrity
• Demonstrate Care – Look after yourself and one another
• Be Playful – Have fun at work

Please visit our website to learn more about who we are and what we do, and watch this video to find out about the five pillars of our Culture Code.

ROLE SUMMARY:

The People and Culture Specialist leads, advises and provides support on People and Culture (P&C) matters in country; ensuring creation and delivery of P&C strategy and that policy compliance is adhered to at all times across the employee life cycle. The post holder will be accountable for all P&C activities including resourcing, succession planning, learning and development, reward, reporting, engagement, staff safety and wellbeing, P&C budget and employee relations for the country office.

The People and Culture Specialist reports directly to the Country Director (CD) and technically to the Director P&C, Country Offices.

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WHAT YOU’LL DO:

#1: Resource planning, recruitment and onboarding (20% of Time):

• Supports managers on developing and updating job descriptions that are reflective of current responsibilities of staff.
• Participates in job evaluation exercises and makes recommendations in respect of country structures and ensures that organograms are up to date.
• Manages the end-to-end recruitment cycle from job description review to contract negotiation and signing.
• Participates in first stage interviews of all staff below CD level.
• Updates recruitment records in the HRIS (My Play Portal) and the applicant tracking systems (VidCruiter).
• Provides guidance to managers on recruitment and contract extension processes in adherence to the Recruitment and Data protection policies.
• Coordinates the placement of interns and volunteers and administers their related issues and manages their records.
• Works closely with hiring managers to ensure that the pre and on-boarding processes are well executed and that all new hires are fully integrated by their third month with Right To Play (RTP).
• Facilitates and participates in employee orientation by preparing onboarding plans, scheduling Meet and Greet meetings with key employees; facilitates office arrangements and supports managers in the orienting of new employees into the organization and role.
• Works with managers to ensure that each new hire has clear probationary goals and books a date for the end of probation review meeting.
• Participates in RTP partner organization’s due diligence assessment to ensure RTP standards are followed.

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#2: Offboarding, HR information management and reporting (HRIS) (20% of Time):

• Manages the offboarding process ensuring that staff are offboarded from the HRIS system in a timely manner and that relevant people/units are informed accordingly.
• Conducts exit interviews, compiles and analyses the information to identify trends and opportunities for improvement.
• Manages all employee data in HRIS (MPP) and ensures that information is up-to-date and accurate in soft and hard copies (if required in country).
• Ensures all changes in staffing are reflected in HRIS including adding new hires, making changes in contract status and terminating staff.
• Maintains all P&C information electronically in SharePoint (PlaySpace) e.g. disciplinary and grievance records, organograms, insurance/medical policies, etc. and ensures employee data is managed under the Data Protection Policy.
• Generates reports from HRIS to support decision making at country office and global levels.
• Conducts regular checks to ensure accurate and up to date HR information and documentation.
• Provides information for audits as required.

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#3: Engagement and employee relations (15% of Time):

• Monitors and manages employee relations issues, maintaining confidential records related to grievances and complaints and coordinates their resolution.
• Conducts investigations and liaises with legal firms to resolve cases when needed.
• Reports to P&C HQ performance related cases, terminations and complex ER cases.
• Ensures transparent, fair and consistent application of disciplinary measures.
• Reviews and provides advice on policies that would prevent recurring conflicting situations.
• Proactively works with managers to implement employee contractual changes such as contract extensions, promotion, transfers or terminations.
• Designs and implements a comprehensive communication plan whereby the employees are kept abreast of issues related to P&C matters.
• Acts as a role model and coordinates structured initiatives to promote RTP Culture Code.
• Under the guidance of the Country Director, coordinates response to legal challenges in consultation with Director P&C, Country Offices and RTP Ethiopia legal advisor , ensuring that practices are aligned with RTP values and respective local laws and regulations.
• Ensures that RTP remains compliant with all P&C regulations in the Country Offices.

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#4: P&C strategy, plan, policy and compliance (15% of Time):

• Supports the Director P&C, Global Field and CD on the development of the P&C in country strategy and plan; leads on its implementation and ensures the local P&C strategy aligns with the Global P&C strategy.
• In collaboration with the Director P&C, Global Field, develops, reviews and updates the Employee Handbook ensuring that it reflects global policies, good practice and is legally compliant.
• Ensures effective, timely and clear communication of P&C policies and procedures.
• Conducts refresher training on RTP policies as required.
• Participates in the budgeting process, monitors in country P&C financial performance and coordinates with Finance team and the Director, Global Total Rewards and CD to ensure alignment with the approved budget.
• Works closely with Director, Global Total Rewards and CD to supports project team(s) in preparing project budget(s) related to staffing.
• Stays abreast of developments in various areas of P&C and shares information with the Senior Management Team (SMT) and P&C HQ.
• Develops and maintains updated in-country Internal policies in alignment with the latest country local laws, RTP approach and donor requirements.
• Provides guidance on requests for approval of policy exceptions and escalates to the relevant person for consideration.
• Reviews and provides advice on interpretation of P&C policies, regulations and rules; informs staff of their rights, responsibilities relating to code of conduct, sexual exploitation and harassment policies and difficulties associated with work and entitlements.
• Creates systems and processes to support the consistent, compliant and comprehensive application of RTP P&C practices and policies.

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#5: Rewards and payroll (10% of Time):

• Manages and provides advice to staff and management on salaries and related benefits such as health insurance, life insurance, employee retirement benefits) and other entitlements.
• Manages benefits programs within the country including the enrolment of benefits for eligible employees and the removal of departed ones.
• Liaises with HR service suppliers and insurance company regarding employees’ benefits.
• Keeps abreast with the latest development in employment related laws in the country; ensures that RTP complies with all government statutory regulations and recommends changes to benefits and entitlements on the basis of local labour laws.
• Reviews the country office payroll, reports and communicates adjustments to the country finance team by the local payroll cut-off date.
• Supports the annual salary and benefits survey and other initiatives to improve Total Rewards in the country office.

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#6: Performance management, training and development (10% of Time):

• Facilitates and monitors the implementation of RTP performance appraisal policy; ensures that managers are equipped with the necessary skills to set objectives, conduct probationary evaluations and annual appraisals.
• Supports the supervisors in determining training needs of their team, discuss those needs with the SMT and assists SMT team in determining appropriate staff development plans.
• Creates the country annual Learning and Development (L & D) plan in coordination with the Senior Management Team and HQ P&C team and develops a database of providers which are quality assured.
• Coordinates the delivery of training and development programs and liaises with the Senior Management Team to determine employee mobility and capacity building opportunities for the country team.
• Evaluates effectiveness and impact of staff development and career support programs and recommends ways to enhance effectiveness and impact.
• Delivers selected L&D sessions including changes in policies and processes.
• Maintains L&D records and attendee lists.

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#7: Safety and safeguarding (10% of Time):

• Provides advice on safety and security issues to country employees as well as other RTP global teams visiting the country.
• Liaises with local officials, UN, NGOs and other agencies regarding security issues and ensures staff safety in countries where there is no security dedicated person.
• Contributes to establishing a culture where safeguarding is taken seriously by the SMT and other employees.
• Works with programs and logistics teams to ensure that the templates used for contracting have relevant sections clarifying expectations and accountabilities in safeguarding.
• Coordinates trainings for employees and partners to ensure clarity around safeguarding expectations and code of conduct and maintains a register of all trained individuals.
• Collaborates with the Global Safeguarding Specialist to ensure that all safeguarding concerns raised are addressed promptly.
• Participates in INGO/NGO forums to share information on the subject among others.
• Conducts safe recruitments for all vacant positions making sure that all measures are taken at every step to implement safeguarding best practices.
• Performs other duties as assigned by the Country Director.

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WHAT YOU’LL BRING (ESSENTIAL):

EDUCATION/TRAINING/CERTIFICATION:

• Bachelor’s degree in Human Resources/business or related discipline

EXPERIENCE:

• Extensive experience in human resources management in NGO with at least one year working at the Country Office
• Experience of working with HR Information Systems (HRIS) and Applicant Tracking System (ATS), e.g. SagePeople VidCruiter, Workday, etc.
• Experience of managing employee relations cases and working with legal firms
• Experience of managing HR service providers
• Demonstratable experience facilitating training sessions

COMPETENCIES/PERSONAL ATTRIBUTES:

• Ability to promote inclusivity and diversity in the workplace and within the team
• Ability to build professional partnerships with staff and managers
• Ability to maintain confidentiality and foster trust and respect
• Self-motivated and highly organized, detail oriented
• Flexible, comfortable with deadlines and able to work well under pressure
• Comfortable with ambiguity; ability to analyze the situation and come up with solutions
• Ability to maintain a fair balance between seeking the interests of the staff and safeguarding the principles and integrity of the organization
• Ability to take an impartial stand on P&C issues and recommend courses of action
• Strong team player

TECHNICAL SKILLS:

• Knowledge and understanding of local labor law, employment standards, occupational health & safety and human rights legislation
• Knowledge of principles and procedures for staff recruitment, selection, training, compensation and benefits, job design, labour relations and negotiation, and Human Resources Information Systems (HRIS) e.g. SagePeople
• Strong MS office and the ability to use technology to collaborate across a global organization

SECTOR SPECIFIC KNOWLEDGE:

• Knowledge of donor requirements and International Development Agencies standards

LANGUAGES:

• Fluency in spoken and written Amharic and English

BONUS IF YOU’LL BRING (NOT ESSENTIAL):

• Master’s degree in Human Resources/business/public administration or related discipline
• Human Resources or Business Administration Certification

WHO YOU ARE:

You are passionate about our commitment to help children and youth rise above life’s challenges through the power of play. You are highly collaborative and a relationship builder with a passion for humanitarian work, human rights and social change. You have been involved in adapting global policies to fit the local context, working closely with a legal advisor and the country senior management team. Your attention to detail is great and you have a positive, follow-through mindset. You are focused on creating a positive experience for all employees, partnering with the managers and P&C team at HQ.

WHAT YOU’LL GET:

The opportunity to collaborate with an innovative global team who are passionate about working with children and youth. You will gain experience working for a globally recognized organization with a healthy culture premised on our Culture Code (accept everyone, make things happen, display courage, demonstrate care and be playful). You will be immersed in an environment where learning and development is encouraged and valued, and “play” is appreciated as a core avenue to building community.

• Competitive salary and benefits (e.g. medical and life insurance, transportation allowance)
• 20 paid vacation days per year
• 3 personal days per year
• 5 personal learning and development (L&D) days per year
• Maternity/paternity/parental leave top up and support
• Annual learning week
• Annual staff recognition awards
• Opportunity to connect with employees across our offices (e.g. Facebook Workplace)
• Opportunity to engage in global projects and initiatives
• Wellness programs
• Playful activities and events