Program Evaluation Consultant At Habitat for Humanity

Habitat for Humanity Jordan

Program Evaluation

1. Introduction

Habitat for Humanity (Habitat) Jordan is a non-profit organization working to provide decent affordable shelter to low-income families. Operating in Jordan since 2002, Habitat Jordan’s mission is to eliminate housing poverty; to achieving the vision of a world with no poverty housing and homelessness, and to making decent housing a matter of conscience and action for all.

To date, Habitat Jordan has served over 9,000 households (approximately 45,000 individuals) through building over 420 homes, rehabilitated over 900 homes, and repairing over 8,000 homes. This work is complemented by providing essential support and rehabilitation to communal infrastructure and

Currently, Habitat Jordan implements is mission through two overall programs:

1. Providing housing finance for vulnerable families through local partners (CBOs) to improve their living conditions; support the rehabilitation and building of their homes; promote green buildings; and equip homes with clean and sustainable energy
2. Since 2017, HFH Jordan has also responded to the needs of both Syrian refugees and vulnerable Jordanian families through humanitarian shelter interventions and neighbourhood revitalization – the Middle East Refugee Crisis Initiative (MERCI).

2. Purpose of the Evaluation

The evaluation exercise will broadly assess the relevance, effectiveness, coherence, efficiency, impact and sustainability of both of Habitat Jordan’s programs as outlined above.

Using a mixed methods approach to data collection, the program evaluation will identify, collate and analyze challenges faced, lessons learnt, successes and best practices, to inform Habitat Jordan’s forward strategy and subsequent programs.

As this program evaluation intends to evaluate two key programs implemented by Habitat Jordan, it is anticipated there will be at points – two evaluation tracks – focused on each of Habitat Jordan’s programs.

The final agreed evaluation methodology will be mutually created and agreed by the successful evaluator(s) and Habitat Jordan.

3. Roles and responsibilities

The consultant will:

· Draft an inception report, detailing the methodology stakeholders to be interviewed, tools to be developed, time frame for the evaluation

· Retain overall management responsibility of the evaluation, including designing and carrying out the evaluation, drafting the final report and debriefing the project team and key stakeholders.

· Liaise with Habitat Jordan & Habitat International staff throughout the process, providing weekly updates and seeking their input and advice where necessary.

Habitat Jordan (and Habitat International) will:

· Provide all required background materials and program data / information to the consultant

· Provide feedback on the inception report and co-create the final proposed research methodology, the information gathering techniques and the suggested target sites

· Support logistics for the evaluation team where necessary and facilitate contacts with key beneficiaries and line ministries

· Provide guidance and feedback throughout all phases of the program evaluation execution.

4. Expected Deliverables

The following deliverables are expected:

· Inception report: The Evaluator will prepare an inception report which details proposed evaluation questions, the detailed methodology and process, and deliverables.

· Draft Evaluation report: The Evaluator will prepare a draft Program Evaluation Report. The report will outline the deliverables as agreed on in the inception report, covering both Habitat Jordan’s program pillars. The report should outline findings categorized into relevance, effectiveness, coherence, efficiency, impact and sustainability, outlining successes, challenges, lessons learnt and recommendations for future programming.

Habitat Jordan will review the draft report, ensuring the evaluation meets the required quality criteria. Comments will be provided back to the consultant within 10 days after the reception of the Draft Report.

· The final report (20 to 30 pages): The final report, incorporating comments from Haitat Jordan and other Habitat International stakeholders will be submitted according to a mutually agreed timetable. The content and the structure of the final should include the following (with the final structure to be mutually agreed with the successful consultant:

o Executive summary (1-2 pages)

o Introduction (1 page)

o Description of the evaluation methodology (2-5 pages)

o Outline of program outputs achieved (3-pages)

o Analysis of program pillars with regards relevance, effectiveness, coherence, efficiency, impact, sustainability, and partnerships (8-12 pages)

o Key findings, including best practices, lessons learned & recommendations to inform future programming (4-5 pages)

o Conclusion and recommendations (2-3 pages)

o Appendices: charts, terms of reference, field visits, people interviewed, documents reviewed

5. Skills and Experience

· Extensive expertise (12+ years), knowledge, and experience in the field of evaluation of development programmes with INGOs;

· Experience of working in Jordan

· Broad understanding of shelter & settlement needs across Jordan;

· Experience working with vulnerable persons, ability to respect the beneficiaries’ culture and beliefs and the ability to treat all people equally;

· Personal capabilities: Team work, flexibility, integrity, conflict resolution capabilities;

· Strong interpersonal and communication skills;

· Experience with and aptitude for working with children and families;

· Self-directed and able to take initiative;

· Able to work in a fast-paced environment and comfortable with rapid change;

· Flexibility and willingness to cover other tasks related to the position as needed;

· Commitment to Habitat Jordan policies on promoting gender equality and diversity in the interests of marginalized people;

6. Expectations of the consultant:

· Sign the HFHI Safeguarding Policy, Protection Policy and Code of Conduct and abide by the terms and conditions thereof.

· Not smoke except in designated smoking areas, and must not smoke when any child or beneficiary is present;

· Wear HFHJ identification at all times during working hours;

· Not use mobile phones for any reason while in the presence of beneficiaries;

· Not take any photos or videos of beneficiaries unless prior agreement with Habitat Jordan;

· Not share photos or identifying information related to beneficiaries with another person or on social media, unless it is first made public by Habitat Jordan;

· Not use language or behavior towards beneficiaries that is inappropriate, harassing, abusive, sexually provocative, demeaning or otherwise inappropriate;

· Immediately report any concerns or allegations of abuse;

· Not exchange any contact information such as phone numbers or social media with beneficiaries;

· Refrain from any physical punishment or discipline of children;

· Wherever possible, ensure that another adult is present when working in the proximity of children;

· Not engage in any transfer of money in the presence of other beneficiaries or fellow volunteers.

7. Time-Frame for the Evaluation Process **

The evaluation will be conducted in March – April 2022 for an estimated 30 working days. Upon successful recruitment, Habitat Jordan and the consultant will mutually agree on a final timeframe and schedule.