Program Manager, Digital Education At International Rescue Committee

This position can be fully remote in all US IRC locations.

The IRC’s Airbel Impact Lab designs, tests, and scales life-changing, cost-effective solutions for people affected by conflict and disaster. By applying deep technical expertise and field experience with a range of skills from the behavioral sciences, human-centered design, research, and multi-disciplinary problem-solving in humanitarian contexts, we work to develop breakthrough solutions that combine creativity and precision, flexibility and expertise, and a desire to think afresh with the experience and reputation of a large-scale implementing organization.

One of the IRC’s four global research and innovation priorities (GRIPs) is Last-Mile Education. In partnership with local technology providers and education providers, we have developed and prototyped two digital education platforms – aprendIA and AudioClass – to deliver flexible, student-centered learning and provide engaging learning experiences for students of all ages, teachers, and facilitators.

As these projects move into larger pilots and expand across additional contexts, the Program Manager, Digital Education will be essential in helping us develop these education platforms globally. We are looking for an entrepreneurial, imaginative hands-on problem solver with experience in agile management methodologies, pipeline building, tracking processes, and bringing successful products to market. This role will involve pilot planning, supporting the coordination of platform requirements, and collaborating with internal and external partners to provide broad project management support across our digital education portfolio.

Major Responsibilities

• Project Management: The main mission of this role is to support the building out and management of a pipeline of digital education projects, including being responsible for developing detailed project work plans and timelines.
• Ensure the successful execution of each project on time, within scope, and within budget.
• Support strategic growth planning: Work closely with the Digital Strategist to develop a global digital growth strategy for AudioClass and aprendIA, and build a compelling vision, and plan these platforms globally, in education and beyond.
• Support key research activities around the implementation of projects in both aprendIA and AudioClass. This includes partnering with our “Best Use of Resources” team to establish cost-efficiency models and benchmarks for pilot projects, and comparing advantages and disadvantages of the established projects and services in different contexts.
• Support the establishment of a process to onboard and implement upcoming projects.
• Assist with producing and writing project reports, donor stewardship materials and communication assets for projects.

Job Requirements:

Work Experience:

• At least 3 years professional experience in managing design and digital projects, or being part of teams that includes digital product design.
• Prior experience planning and delivering program or product pilot phases.
• Experience in humanitarian or development settings, governments, social consultancy or emerging markets, or building solutions with offline or low connectivity capabilities.

Demonstrated Skills and Competencies:

• Strong storytelling skills with the ability to visualize through graphics such as diagrams and storyboards in digital deck format.
• Comfortable in developing, organizing, and running co-creation sessions with users and team.
• User Experience and Service Design curiosity.
• Ability to present recommendations in plain, jargon-free language.
• Strong storytelling skills with the ability to visualize through graphics such as diagrams and storyboards in digital deck format.
• Strong organizational and time-management skills; proven ability to prioritize and deliver on time.
• Ability to work both independently and in a dynamic, cross-functional distributed team structure.
• Highly proficient in Google Suite.

Language Skills: Fluency in English is required. Fluency in Spanish highly desirable.

Work Environment: Full-time remote work – Applicants must have a home or alternate workspace they can effectively complete their work during regularly scheduled work hours. Willingness to travel to fragile/conflict-affected contexts.

The IRC is an equal opportunity employer, and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

The IRC and IRC workers must adhere to the values and principles outlined in IRC Way – Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

COVID-19 Vaccination Requirement:

In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions. All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).

Commitment to Diversity and Inclusivity:

IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits:

We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

Compensation:

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.