Programme Coordinator (Displacement Tracking Matrix (DTM)) (P3) Goma, Democratic Republic of Congo At International Organization for Migration

Position Title: Programme Coordinator (Displacement Tracking Matrix (DTM))

Duty Station: Goma, Congo, Democratic Republic of the

Classification: Professional Staff, Grade P3

Type of Appointment: Special short-term graded, 9 months with possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 18 April 2024

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at www.iom.int/diversity.

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

1. Internal candidates
2. Candidates from the following non-represented member states:

Antigua and Barbuda; Barbados; Botswana; Cabo Verde; Comoros; Congo (the); Cook Islands; Dominica; Fiji; Grenada; Guinea-Bissau; Holy See; Iceland; Kiribati; Lao People’s Democratic Republic (the); Madagascar; Marshall Islands; Micronesia (Federated States of); Namibia; Nauru; Palau; Saint Kitts and Nevis; Sao Tome and Principe; Solomon Islands; Suriname; The Bahamas; Tonga; Tuvalu; Uzbekistan; Vanuatu

Second tier candidates include:

All external candidates, except candidates from non-represented member states.

Context:

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants, including humanitarian assistance to displaced and host populations. Currently, there are nearly 7 million internally displaced people residing in host community and camps or camps-like settings in the Democratic Republic of Congo.

IOM’s emergency response covers Camp Coordination Camp Management (CCCM), with a co-leading Cluster role, Shelter and Non-Food Items (NFI), Water, Sanitation and Hygiene (WASH), Displacement Tracking and Protection as well as Mental Health and Psychosocial Support.

Under the overall supervision of the Chief of Mission (CoM) and direct supervision of the Head of Operations and in close coordination with the Camp Coordination Camp Management, Shelter and WASH Programme Coordinators in DRC and the DTM support teams in Headquarters (HQs) and Regional Office (RO), the Programme Coordinator (Displacement Tracking Matrix (DTM)) will be responsible for the operational management and supervision of the Displacement Tracking (DTM) programme and other Information Management (IM) and research projects related to population movements and mobility across the country.

Core Functions / Responsibilities:

1. Manage the Displacement Tracking Matrix (DTM) Programme, including emergency related tracking and monitoring of internally displaced persons (IDPs) and returnees.
2. Set up DTM mechanisms, including flow monitoring, site assessments and other information gathering systems as defined within the DTM Methodological Framework. Develop/adapt population tracking methodologies and other assessments, dissemination and information tools to fit the context and meet the information needs. Design IM packages to support emergency coordination bodies as needed.
3. Provide timely analysis of available data and produce regular reports, guidelines, lessons learnt, and other information outputs of DTM results for dissemination to other office’s units, government counterparts and humanitarian partners.
4. Coordinate field data collection through field enumeration teams and the information management operations including through the database and the Geographical Information System (GIS) teams. Supervise the correlation of data collected to facilitate the mapping and analysis of displacement and return data for all the relevant programmes in the mission.
5. Lead the design and implementation of assessments and thematic surveys, including for the Transition and Recovery and Migration Health Units as per programme needs in coordination with the relevant internal and external entity, promote their dissemination and usage among humanitarian and governmental stakeholders.
6. Develop, coordinate, and deliver trainings on the methodology and operations for IOM staff, operational partners, NGOs, and government authorities.
7. Ensure the integration of cross cutting and mainstreaming issues including on disability inclusion, protection mainstreaming, accountability to the affected population (AAP), gender perspectives and attention to specific women/girl’s and children’s rights issues (vulnerable groups) within DTM activities.
8. Ensure the integration of IOM’s data protection principles and best practices on humanitarian data protection and ethical use of data across all Displacement Tracking Matrix (DTM) data management, sharing and dissemination activities. Bring issues of non-compliance to the attention of the supervisor.
9. Manage logistical and administrative arrangements for DTM implementation and reporting; ensure constant updates to work plans, expenditures, and budget allocations. Provide information and assist with arrangements required for the recruitment of project staff and service providers.
10. Develop and maintain operational partnerships with authorities, service providers, agencies, and NGO partners for the proper implementation of DTM activities at all levels. Support relationship-building/enhancement with UN agencies, clusters and inter-cluster bodies, international NGOs, and others for improving the quality and relevance of information analysis.
11. Participate in relevant meetings and undertake duty travel relating to project/programme assessment, liaison with counterparts, problem solving, negotiations with donors, fundraising and new project/programme ideas development.
12. Provide guidance and supervision to staff; monitor staff activities to ensure quality control and adherence to the methodology and the timeframe.
13. Perform such other duties as may be assigned.

Required Qualifications and Experience:

Education

• Master’s degree in Computer Science, Social Sciences, Information Management or a related field from an accredited academic institution with five years of relevant professional experience; or,
• University degree in the above fields with seven years of relevant professional experience.

Experience

• Experience in project development, management, implementation, coordination, monitoring and evaluation;
• Experience in Information Management or Disaster Risk management;
• Experience in the development and implementation of population database a distinct advantage;
• Working experience in the region is an asset;
• Experience in the field of emergency response and humanitarian assistance and the implementation of early recovery activities; and,
• Experience at the international level with specialized international agencies (UN agencies, international organizations, and international specialized NGOs) and in complex humanitarian operations.

Skills

• Knowledge of UN, IOM, international organizations’ and NGOs mandates and programmes in the area of humanitarian assistance to IDPs and conflict affected populations;
• Solid computer skills, including proficiency in MS Office package (Excel, PowerPoint, Outlook);
• Knowledge of graphic design using Adobe suite of tools; and,
• Expertise of data collection tools e.g., Kobo and ODK.

Languages

IOM’s official languages are English, French, and Spanish. All staff members are required to be fluent in one of the three languages.

For this position, fluency in English and French is required (oral and written).

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Notes

Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php).

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.

IOM’s competency framework can be found at this link.

https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.p df

Competencies will be assessed during a competency-based interview.

Other:

Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and background verification and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.