Programme Manager Uganda A ZOA

Job location: Arua Office, West-Nile region, Uganda **

Starting date: as soon as possible **

Vacancy closing date: 31st of August 2021

Duration position: 3 years

Working hours: 40 hours per week

We are here for our neighbours in need, who are suffering in this broken world.

ZOA, as an international NGO, supports people who have lost everything due to armed conflict or natural disaster. Together, we can come to their aid in emergencies and remain faithful to communities as they recover – providing new opportunities for them to help themselves again. The work of ZOA is coordinated from the Netherlands. We are active in multiple countries in Africa, South America, the Middle East Region, and Asia. We work with approximately 900 employees worldwide and with (local) partners. We invite you to join our team of committed colleagues.

ZOA is looking for a

Programme Manager

ZOA Uganda

ZOA Uganda is working in three different regions, West Nile, Acholi and Karamoja. In the West Nile Region, ZOA works on relief and recovery with refugees from South Sudan and DRC and Uganda host communities. In Acholi and Karamoja Region, ZOA works on recovery with former internally displaced people. Working in close cooperation with the communities we serve, our goal is to create viable impact.

ZOA is working in Uganda in the sectors Food security and livelihood, Land rights and Peacebuilding and Primary Education. In 2020, ZOA was able to support 71,981 direct beneficiaries and their families within these projects.

ZOA’s programme in the West Nile Region

With more than 1 million refugees from mainly South Sudan and the Democratic Republic of Congo, Uganda is the largest refugee hosting country on the African continent. ZOA responds in West Nile to urgent Food Security, Livelihoods, Land Rights, Peace Building and Education needs of both refugees and host communities in close collaboration with the Ugandan government and other partners. The West Nile programme has around 60 staff who work in different districts at 2 offices.

Your challenge

The Programme Manager (PGM) is responsible for the realisation of project and programmatic goals within ZOA determined by internal and external preconditions in the West Nile Region.

Your main tasks and responsibilities

Leadership of programme

  • Responsible for all ZOA activities within West Nile Region;
  • Spiritual oversight and Christian leadership of the ZOA team in West-Nile;
  • Participation in country wide programme and knowledge development;
  • Member of country management team (CMT);
  • Implementing and strategic partnership engagement at programme level.
  • Gender and conflict sensitive approach to team management and project activities under her/his responsibility.

Programme Management

  • Development of the Programme plan for the respective programme area, with annual review of needs for changes, based on ongoing context analysis and results of annual programme review;
  • Annual planning for the programme area, with the corresponding annual programme area budget, as an input to the Country Strategic Annual Plan (CSAP);
  • Planning, implementation, and monitoring of project activities as approved by donors with the corresponding project budget planning;
  • Liaison with Programmes team (led by Manager Programme Quality) and relevant sector advisors in Kampala and the Netherlands, to ensure programme quality;
  • Project Cycle management, including needs assessments, formulation of concept notes and proposals and budget;
  • Reporting – monthly and quarterly activity and financial reporting, including realization of activities versus budget utilisation; (Providing input to) narrative and financial donor reporting.
  • Annual review of progress towards programme objectives and outcomes,
  • Initiating and maintaining effective working relations with relevant stakeholders at programme area level.


  • Budget owner for projects implemented in programme area;
  • Approval of expenditures and related cost allocations, on the basis of approved project and programme organisation budgets;
  • Human Resource Management (at individual- and team level) for programme staff;
  • Supervision and periodical evaluation of the performance of the members of the Programme Team, according to HR procedures;
  • Implementation and monitoring of financial, personnel and security policies and procedures;
  • In collaboration with the Manager of Operations, prepare and process the allocation of indirect costs to project budgets.


  • Ensures regular analysis on security context and risks pertaining to ZOA programme, and updates on security plans, in line with ZOA’s security management framework;
  • Coordinates with other actors in the programme area to share information and relevant security updates, in order to inform ZOA’s security decision making;
  • Ensuring compliance at program level with ZOA’s security policies and procedures, including ensuring security incidents are reported using the correct reporting channels within ZOA.
  • Monitoring of compliance to ZOA security system by staff and other relevant persons for whom the PGM holds security responsibility.

Your profile


  • The candidate is expected to fully support the vision, mission and Christian values of ZOA;
  • Being a Christian adhering to the Christian identity of ZOA.

Knowledge & Experience;

  • At least 5 years of experience in a similar position in a development country;
  • Good spoken and written command of English;
  • Familiar with Project Cycle Management;
  • Strong management experience;
  • Experience in refugee settlements is a pre;
  • Bachelor or Master degree in a humanitarian, development or other relevant field.


  • Command of operations;
  • Analytical;
  • Organisational sensitivity;
  • Writing skills;
  • Effecting delegation;
  • Planning and organising;
  • Participative leadership;
  • Provides regular feedback, acknowledges success and the need for improvement;
  • Coaches, challenges and provides opportunities for growth.


  • Flexibility and adaptability;
  • Interpersonal and cross cultural sensitivity;
  • Able to work under pressures and meet deadlines.**

Special conditions

  • Based in a ZOA office in Arua;

Up to 1/2 of time required for travel in field locations within the programme area, and to other programme locations/Kampala.

How to apply

Do you need more information?

For more information about ZOA, please visit at our website

If you have questions about this vacancy, you can contact the HR Department, email

Interested and you want to apply?

ZOA operates with an equal opportunities policy and is committed to diversity in the workplace. Qualified women and men, people of all nationalities, and cultural backgrounds, and candidates with disabilities are welcome to apply.

If you are interested in this position, please apply directly via

CV’s of no more than 2 pages in length and a Cover Letter of 1 page are appreciated.

Please provide at least 3 references related to your previous employment listed in the application. References of previous positions held should not be older than five years.

Only selected candidates will be contacted and invited to participate in the process of recruitment. It is our aim to inform all other candidates of their status in the recruitment process within 4 weeks after the vacancy has closed. An assessment may be part of the recruitment procedure. Documents that do not match the profile above will not be considered. Internal candidates will have priority, in case of similar results.

Please note that, as part of its recruitment process, ZOA carries out background and reference checks for all candidates. As ZOA participates in the Inter-Agency Misconduct Disclosure Scheme, all reference checks include a written questionnaire: the “Statement of Conduct”, which will be sent to past employers regarding Misconduct (such as sexual exploitation, abuse or harassment). **

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