Project Manager At CARE

Project Manager / CARE international in Jordan

CARE International seeks a world of hope, tolerance and social justice, where poverty has been overcome and all people live with dignity and security. In Jordan, CARE will be recognized for its commitment to the humanitarian protection and empowerment of communities especially women and girls, where rights are secured, and human potential fulfilled for all.

CARE in Jordan leads humanitarian protection, economic empowerment, and civic engagement interventions for women and girls from poor and vulnerable communities in the fight to overcome poverty, gender based violence, and social injustice. We nurture accountability, leadership and political will internally and among our partners to achieve this mission.

CARE values equality, integrity, transformation, excellence, diversity, and respect for the dignity and worth of every human being, where we affirm the dignity, potential, and contribution of all; communities we work with, partners, donors, and staff.

CARE International established a presence in Jordan in 1948, created in the wake of the Palestinian refugee crisis. Over 70 years later, CARE has served the needs of the Palestinian, Iraqi, Somali, Sudanese, and now Syrian refugee communities.

CARE’s scope of work has evolved from emergency response to long-term development programming, now encompassing an Urban Refugee Protection Program, the Azraq Camp Program, and the Sustainable Development Program.

CARE International in Jordan is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or disability.

CARE is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff and volunteers to share this commitment. We will do everything possible to ensure that only those that are suitable to work within our values are recruited to work for us

CARE International in Jordan has a vacancy for the post of Project Manager:

JOB SUMMARY:

The Project manager (PM) is responsible for managing, leading and directing project teams, she or he is also responsible for planning, implementation and reporting on all the program components. She or he liaises with parties like UN agencies, INGOs or governmental agencies and community organizations to ensure coordination of activities, promote CARE’s work and create synergies.

The PM is responsible for ensuring the staffs under his or her management conduct their work according to CARE standards and in line with key guidelines like the IASC guidelines on mental health and psychosocial support in emergency settings.

RESPONSIBILITIES AND TASKS:

Responsibility #1: Staff Management 30% of Time

Manages and supervises her or his team including setting work schedules and organizing staff deployments, leave and so on.
Ensures that work procedures and if relevant standard operating procedures (SOPs) are in place, understood and being carried out.
Monitors the work on the team through regular reporting ensures the team produce reports, key program documentation (reports, meeting notes, project visit reports, activities report, photos and so on).
Supports her or his team members in their everyday work working though problems, advising, coaching. Supports team members resolve problems and advises on achieving effective program results.
Ensures that the team receive the required technical and logistics support as required;
Ensures team performs according to CARE standard practices and relevant codes of conduct like the IASC guidelines on mental health and psychosocial support in emergency settings.
Assesses (with the Team Leader) skills gaps, information and training needs.
Conducts annual performance appraisal as per the organizations policies and procedure
Provide training, guidance, and support to the staff members to effectively perform their duties and promote a strong team spirit.
Plans and conducts weekly project review meeting with program coordinators, staff and volunteers to assess progress, adjust plans, and draw/disseminate lessons learned;
Writes monthly and as requested by the donor comprehensive and high quality project progress reports.
Supervises, leads, guides, orients, trains, coaches and supports project staff.
Provide team leadership and motivational support to the Project Team through daily supervision, regular team meetings, and learning and reflection events
Leads hiring and orientation of new project staff in coordination with HR, including finalizing JDs, recruiting, participating in interviews, reference checks.
Recommends or initiates personnel actions such as merit increases and other salary adjustments, promotions, transfers, terminations, and disciplinary actions including performance improvement plans;
Ensure that all project staff have appropriate individual operational plans linked to project priorities;
Completes all performance management activities including: talent management, performance planning, monitoring, ongoing feedback and annual performance appraisals;
Identify and pursue opportunities for the human resource development of project staff and promote cross visits to improve familiarization with new technical strategies and attendance at management-related training workshops.
Builds the technical and managerial capacity of the field staff in planning and implementing projects effectively and efficiently.

Job Responsibility #2: Program Implementation 30 % of Time

Ensures that the program components for which he or she is responsible are implemented as outlined in the project agreement and in accordance with CARE principles;
Provides regular reports in line with the project agreement and work plan to the Team Leader.
If necessary and based on achievements, adjusts project targets, strategies, resources and delegation of responsibilities to ensure appropriate progress toward project objectives;
Shares draft plans with program management team, staff and partners involved in the implementation and incorporate their input into the plan;
Submits plans as per established schedules to all project stakeholders.
Organizes the implementation process of all set activities/targets planned with respective managers, experts and other concerned staff;
Continuously assesses project’s context, assumptions and changes in the working environment to ensure that the project focus, strategies and activities remain relevant and to proposed adjustments when needed;
Ensures that project under his/her supervision include an appropriate log-frame and baseline design;

Job Responsibility #3: Financial, Logistics/Procurement & Administrative Management 30 % of Time

Ensures compliance with donors’ rules & regulations, including familiarizing all relevant project staff to these;
Coordinates contract start up and close out processes and procedures with other relevant units, HR, Finance, Procurement, Audit, etc.
Recommends or initiates contract changes including realignment of activities, budgets, contract extensions, etc.
Coordinates any sub-grant activities and agreements and ensures compliance with applicable policies and procedures.
Manages budgets including reviews of expense reports, and budget holding.
Prepares procurement plans and monitors procurement processes, ensuring all necessary purchases are done at the onset of the project.
Ensures security and appropriate use of project and CARE assets.
Ensures staff know, understand and apply security procedures established in the camp and CARE’s own security procedures; identifies and monitors potential risks linked to activity implementation and to relationship with refugees; ensures regular communication and coordination with relevant security stakeholders in the camp, reporting of incidents when they happen and ensuring appropriate action is taken;
If relevant/applicable, implement audit recommendations applicable to the project.

Job Responsibility #4: Liaison &Coordination 5% of Time

Liaises with parties and partners (UN agencies, government, other INGOs and agencies) to ensure coordination, promote CARE’s work and ensure coherence of the project with other similar activities; Helps facilitate and participate in project visits e.g. by donors;
Ensures communication and joint working with other CARE projects and teams (e.g. to refer beneficiaries or to ensure other colleagues are informed about project progress);
Contributes to needs assessment and monitoring of the beneficiary groups and of partners. Analyzes and evaluates beneficiaries’ social, economic and psychological situation and approve recommendations on services to be provided by the program.
Establish positive working relationships with refugee communities/ committees/ representatives, governmental, NGO, local and international organizations with activities relevant to the project to identify areas of potential collaboration.
Engage actively in Camp Coordination bodies and meetings, as well as Clusters and working groups relevant to the program.
Ensure communication of key milestones and progress updates to necessary stakeholders within the community.
Collate/compile field-generated information and complete periodic progress reports in a timely manner in compliance with donor requirements.
Engage in communication with other CARE project coordinators to ensure consistent information sharing and collaboration across CARE projects.

Job Responsibility #5: Other duties as assigned by the Team Leader 5% of Time

QUALIFICATIONS – (must be specific, realistic and related to job responsibilities)
Specialized Know How
Education and training

Required: Bachelor’s degree in Community Development, Social Sciences, Business Administration or combination of relevant Education and Experience

Desired: Master’s degree in relevant fields

Managerial Know How

Involves integrating and harmonizing requirements of diverse functions in operating, support, and administrative situations. It may be exercised through consultation as well as direct action; Management requires a combination of planning, organizing, controlling, and reviewing along with direct and indirect execution. Choose one of the following: Task; Minimal; related; diverse; broad.

This position requires (Diverse) managerial know-how.
Experience

Required:

At least five years of experience in humanitarian and/or development organizations, with significant experience in camp management and/or delivering emergency programs in camp settings.
A proven record of effective project management in emergencies, including project planning and managing a budget
Sound understanding of the concepts behind and practical application of humanitarian codes and standards such as SPHERE, ICRC Code of Conduct, Good Enough Guide, IASC Gender Guidelines, the People in Aid Code, HAP etc.
Proven skills in partnership building, influencing and negotiation with a range of humanitarian actors, including governments, UN agencies networks, national/local NGOs and community groups

Desired:

Previous successful experience in managing UNHCR-funded projects;
Knowledge of and experience of community mobilization and development and/or establishment of community services in camps or other emergency settings.
Technical skills

Required:

Strong skills in inter-personal communications, able to work effectively with multiple stakeholders in a complex, multi-actor environment.
Strong team player, able to develop and maintain effective working relationships within a distributed and dynamic team.
Sensitivity to cultural differences and the ability to work effectively across a wide variety of cultural contexts.
Ability to work in a difficult and stressful environment, and to manage/deal with rapid changes to the operating environment;
Strong facilitation skills, including the design and management of effective trainings, workshops and meetings with diverse participants.
Strong English (written and oral)
Strong skills in written communication, including effective report writing, and oral communication
Flexible, creative and solution-oriented approach in an innovative environment
Competence with MS Office applications, including Word, Excel and Outlook.

Desired:

Knowledge of and experience of basic security management in emergency settings.
Skills in organizing and facilitating training events.
Expertise in one or more of the following program areas: community development, Governance, Gender & Rights Based Approach, etc.
Human relations skills

Consists of active practicing skills in the area of human relationships. In the work context Human Relations Skills include all capabilities that are needed to interact on a direct person-to-person basis, and through varied approaches build understanding of, acceptance of, or commitment to, courses of action that are important for the organization. These skills may be applied in relation to peers, subordinates or peers within the organization, or to people outside the organization.

The Human Relations Skills for this position are designated as Important
Competencies
Respect – Behaving in a manner that reflects a true belief in and appreciation for the dignity and potential of all human beings. Gaining other people’s confidence and setting an environment of trust and openness.
Integrity – Maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles inherent to CARE.
Commitment to Service – this competency is woven throughout all aspects of the employee’s performance.
Excellence – Setting high standards of performance for self and/or others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed; ensuring interactions and transactions are ethical and convey integrity.
Diversity – Promoting, valuing, respecting and fully benefiting from each individual’s unique qualities, background, race, culture, age, gender, disability, values, lifestyle, perspectives or interests; creating and maintaining a work environment that promotes diversity.
Building partnerships.
Stress tolerance,
Building commitment
Coaching,
Interpersonal skills
Operational decision-making
Planning and organizing
Information monitoring
PROBLEM SOLVING

Is comprised of the Thinking Challenge and Thinking Environment

Thinking Environment considers the rules, instructions, practices, precedents, standards, principles, policies, goals, and objectives that create the context in which a job is authorized to deal with unusual situations. It describes the degree of freedom permitted to the job to initiate the thinking process as a result of external conditions, as well as internal conditions of the organization. Choose one of the following: Strict Routine; Routine; Semi-Routine; Standardized; Clearly Defined; Broadly Defined; Generally Defined; Abstractly Defined.

This position is defined as Clearly Defined

Thinking Challenge describes the situational and nature and degree of difficulty of mental effort required to come to conclusions, make decisions, provide answers, or discover new things. Choose one of the following: Repetitive; Patterned; Interpolative; Adaptive; or Uncharted.

This position is defined as Interpolative
ACCOUNTABILITY

Is the answerability for actions and for their consequences. It is the measured effect of the job or position on end results. It has three dimensions in the following order of importance: Freedom to Act; Impact on End Results; and Magnitude**.**

A) Freedom to Act is the degree to which personal or procedural control and guidance for work (or lack thereof) exists. This is a function of the organizational framework, the personnel and policy direction, and the flows, processes, and systems that are established in the organization. Choose one of the following: Limited; Prescribed; Controlled; Standardized; Regulated; Clearly Directed; Generally Directed; Guided; or Strategically Guided.

This position would be designated as Clearly Directed

B) *Impact on End Results* considers the principal nature of the job’s influence on end results, which ranges from very direct control to very indirect support. Choose the Impact category that reflects the basic purpose of the job most clearly. Ancillary; Contributory; Shared; Primary.

This position would be Contributory

C) *Magnitude*: Financial: What parts of CARE’s revenue and/or expenses are impacted by the job’s primary goals? Use current fiscal year amounts. E.g. project budget, fundraising or contract goal, budget managed or monitored, donations processed, purchases made, contracts negotiated/signed, benefits costs.

CONTACTS/KEY RELATIONSHIPS:
Key Internal Contacts

Team Leader, Deputy Team Leader, Managers, Coordinators of the program components, Field Staff, and Support team.

Key External Contacts

UN Agencies, Governmental Offices, INGO Focal Points, CBO’s &Local Partner focal points/managers

WORKING CONDITIONS:

Describe the location of work, expected percentage of travel, special conditions (e.g. security situation, availability of medical facilities, basic education, etc.).