Project Manager At Samos Volunteers

Samos Volunteers (SV) is an independent group of volunteers providing informal education, psycho-social support and NFI distribution to people living in the Closed Controlled Access Center of Samos (CCAC).

Samos Volunteers finds itself in the process of adapting the organisation ́s services and internal structure to the ever-changing circumstances. Whilst this makes the role of the Project Manager challenging, it also holds great opportunities in actively shaping the organisation’s direction.

Starting date: 22nd July 2024
Location: Samos, Greece
Minimum commitment: 6 months, full-time
Application deadline: on a rolling basis until suitable candidate is found

Key responsibilities of the role include, but are not limited to:

1. Oversee the activities and services of the Samos Volunteers project on the ground:

● Work closely with the relevant Field Coordinators to ensure the smooth running of services which are currently being provided from three locations: Alpha Centre and the Warehouse/Free Shop in Samos town, and Alpha Land in Zervou;

● Support the Board in ensuring that Samos Volunteers is compliant with paperwork and legal requirements, in accordance with Greek law and the guidelines of the Ministry for Migration and Asylum;

● Develop new internal policies and processes whenever necessary;

● Manage relationships with local partners and stakeholders, such as donors, other NGOs, the accountant, lawyer and civil engineer;

● Responsible for emergencies and safety on the ground;

● Play a leading role in bolstering volunteer team morale and actively work to resolve and manage potential issues within the team;

● Engage in conversations around the Code of Conduct and behavioural issues among the Volunteer team, ensuring that team members understand the complexity of humanitarian work;

● Monitor and (if needed) take the necessary steps to maintain the organisational culture of SV;

● Chair the weekly Team Meeting;

● Chair the bi-weekly Samos Coordinators Meeting;

● Join the monthly Board meeting and act as the primary contact to relay information from the field;

● Ensure the timely completion of necessary reporting (internal and to funding partners);

● Oversee Samos Volunteers’s GDPR practices;

● Liaise with other NGOs and projects operating on Samos, offering support where needed and working with others to identify potential service gaps.

2. Management of a team of four Field Coordinators:

● Work closely with the Field Coordinators to ensure that they get the support and resources they need to deliver a high standard of service in their activity area;

● Chair the weekly Field Coordinators Meeting;

● Recruit and train new Field Coordinators, with the support of the outgoing Coordinator and a member of the Board.

3. Finances

● Pay monthly bills of local suppliers;

● Keep an overview and prepare the Coordinators monthly stipend payments;

● Manage the petty cash;

● Work with the coordination team to set the yearly budget, supported by the responsible board member, and report on this to the board at meetings;

● Collect the invoices and upload them into the accounting system.

Key Requirements

● Minimum commitment of 6 months and ability to stay in Greece without visa support;

● Fluent in written and spoken English;

● Aged over 26;

● Previous experience in project management and administration, in a supervisory role and/or leading a team;

● Previous experience in the humanitarian context, preferably in Greece;

● Excellent interpersonal and communication skills, ability to interact with various actors and express ideas and concepts in written and oral form;

● Commitment and willingness to work in a challenging and dynamic environment, with new challenges arising everyday;

● Confidence in guiding a big and multi-cultural team of people holding different opinions and perspectives;

● Confidence in decision-making and dealing with moral dilemmas that may arise;

● Ability to structure and lead meetings, both online and in person.

Desirable skills, knowledge, experience

● Good understanding of the asylum process in Greece;

● Awareness of the cultural diversity of the camp community;

● Experience in leadership positions in grassroots organisations operating in Greece is an asset;

● Knowledge of administrative procedures;

● Farsi, Dari, Arabic, Greek or French languages are a plus;

● Proficiency in working with Google Sheets, Slack, Trello & Xero Accounting;

● Driver’s licence.

Equal Opportunities:

All applications will receive equal treatment regardless of the applicant’s sex, ethnic or national origin, race, gender, disability, age, sexual orientation, socio-economic background, religious or political beliefs, marital status or family circumstances. Our aim is to foster a culture of inclusivity and to embrace and celebrate our differences. We therefore particularly encourage applicants from under-represented backgrounds, such as people with lived experience of migration, people of colour, those who identify as LGBTQI+, and those from low-income backgrounds.