Project Manager (multi-sector: Protection, Education and Health) – Libya At INTERSOS

INTERSOS is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.

Terms of reference

Job Title: Project Manager (multi-sector: Protection, Education and Health)

Code: 52-6508

Duty station: Libya: Tripoli/roving

If visa cannot be secured for Libya: remote management from Tunis

Starting date: 01/05/2023

Contract duration: 12 months

Reporting to: Program coordinator

Supervision of: Activity Manager/Coordinators and Reporting Officers > while sector supervision will technically be supported by sector coordinators in charge on following the particular project

Dependents: non-family duty station

General context of the project

In 2023, following more than a decade of conflict, Libyans and non-Libyans continue to struggle to cope and recover from the effects of the protracted crisis. Meanwhile, the migration flow continues. Various vulnerable groups in Libya are either left behind or at risk of being left behind, incl. women and girls, children, youth, elderly people, IDPs, returnees, migrants, refugees and asylum seekers, persons with disabilities, and ethnic minorities.

The fragile economic and security situation, compounded by COVID-19 pandemic, led to reduced income and increased risks linked to livelihoods and security of tenure, which negatively affected people’s psychosocial wellbeing, increasing the risk to violence and abuse, particularly for women, children, and non-Libyans. A lack of legal documentation further exacerbates access to services. In 2023 UNICEF estimates that nearly 526,000 people (including nearly 200,000 children) require humanitarian assistance, with children on the move being the most vulnerable: more than 175,800 children in need of immediate protection and nearly 111,400 children at risk of losing access to education.

Libya remains both a destination and a transit country for asylum-seekers and migrants, hosting approximately 650,000 migrants, refugees and asylum seekers, including 78,000 children. Refugees, asylum seekers and migrants, especially children, have restricted access to basic services due to the lack of legal documentation, restricting movement and accessibility to basic services, education and health services. The country is also home to approximately 160,000 IDPs.

The ‘Baity Centres’ fill a gap in essential services for most vulnerable children and their families, through the provision of an integrated services package, including education (NFE), protection services (ICM and collective PSS) and health (screening and referrals). Protection mainstreaming is assured throughout all sectors. When applying a static/centre-based approach, the most vulnerable individuals cannot be fully reached. They do not come to the centres as they engage in daily survival related tasks and are exposed to other risks. Outreach is critical and the static approach must be combined with a mobile approach that can bring the services into more communities, and identify and referral of the most critical protection cases to nearby service centres for more specialized support/assistance. This is combined with capacity strengthening for local actors such as CSOs, orphanages’ staff, teachers on child protection, with focus on identification of children at risk, and referral pathways through training and mentoring/coaching. This capacity building enhances the suitability of the project, contributing to the HDP-nexus .

Project name: Support delivery of quality community-based integrated education, child protection and health services to Libyan and non-Libyan children and aim at promoting the wellbeing of children and parents as well as the enhancement of community cohesion.

Project duration: 01/05/2023 to 30/04/2024

Project name: Ensuring meaningful protection and education services to refugee, displaced and host communities’ children and adolescents, in Northern and Southern Libya

Project duration: 07/12/2022 to 06/10/2024 – project is currently ongoing.

The 2 projects are complementing and contributing to INTERSOS’s wider protection, education and health programs in Libya

General purpose of the position

The Project Manager (PM) is in charge of the implementation and the supervision of the activities of the project ensuring timely and qualitative planning, implementation, reporting and monitoring/evaluation of INTERSOS activities in compliance with sector specific SOPs, Sphere standards and good practices, code of conduct and ethical values chart.

The PM is responsible for an efficient financial management for the project in compliance with INTERSOS’ model and donor regulations, in addition to full oversight of the HR and logistics arrangement in cooperation with relevant departments.

Main responsibilities and tasks

Main responsibilities:

• Ensures the planning, implementation and monitoring/evaluation and sets targets as included in the project description and smooth and effective closure of the project.
• Guarantee an efficient financial management and closure of the project and all the funds liquidated as per the financial plan for the project in compliance with INTERSOS’ model and donor regulations.
• Team management and project integration assurance for teams and sectors; in close cooperation and coordination with sector coordinators/officers.
• Deliver quality project activities reporting, including the findings in terms of impact/changes at the level of beneficiaries achieved through the project.
• Deliver timely quality monthly, interim and final project reports.

More specifically:

Ensure the full and timely implementation of the project pro-actively respecting deadlines for reporting:

• Follow up and monitor field team detailed activities
• Maintain clear reporting and communication lines
• Verification on the targeting of beneficiaries as per the project document
• Ensure sector SOPs and guidelines are properly applied and adhered to
• Permanent on-job coaching of teams to work on quality in delivery
• Ensure security assessment for teams’ daily movement and report incidents/concerns in a pro-active manner to the Security Focal Points (SFPs) and Head of Mission.

Financial management and procurement:

• Prepare, monitor and implement financial and procurement plan
• Prepare weekly liquidity plans
• Approval of all purchases/contracting and budget line allocations
• Verify on a weekly basis the bookkeeping entries in the INTERSOS accounting spread sheets (Journal): verify budget line allocations, budget expenditure status against actual delivery and the financial plan for the remainder project implementation period
• Ensure for all purchases/contracting of goods/services/supplies the correct INTERSOS procurement guidelines are applied and properly documented (also for the procedures applied by the municipalities), in close coordination with the admin-fin and logistics department
• Verify the list of expenditures prior to finalizing the interim and final financial reports
• Holds final responsibility for verification of all support documents’ completeness and correctness

Manage team and to provide relevant capacity building and on-job coaching to the project team:

• Manages and evaluates the performance of the project staff
• Conduct weekly and monthly meetings with the team to review the planning and discuss the main concerns to focus on for the upcoming period
• Ensure use of correct/relevant forms for reporting by the team
• Ensure fluent chain of information/data transfer from field to supervisors
• Ensure timely processing of information/data and conduct coaching for teams on the analysis of the processed data
• Continuous/fast verification of data quality collected and received from field staff
• Maintain participatory process to inform/develop relevant response strategies for conflict mitigation and enhanced social cohesion.
• Undertake (if security situation allows) field visits to provide technical guidance and supervision to the team and to monitor the progress and quality of the different project activities.
• Follow up on the system for internal and external referral of most vulnerable cases, in close coordination and collaboration with other INTERSOS programmes/project staff.
• Oversee team attendances and authorize holidays, liaise with HR department to secure up to date HR files
• Ensure teams respect INTERSOS rules and guidelines to the mission and adhere to INTERSOS code of conduct and charter of values

Monitoring & evaluation:

• Ensure monitoring and verification for the targeting of beneficiaries.
• Applying a result-based management approach, monitor the project outcomes, in addition to the outputs and activities, including impact at the household and community level achieved through the project.

Reporting:

• Ensure quality reporting on achievements through daily short briefings, monthly and weekly planning presented against weekly and monthly performance reports containing clear quantitative and qualitative information related to the activities.
• Secure weekly and monthly reporting per team and compile, review and analyses reports on monthly bases to be reflected in INTERSOS PAT reporting tool
• Prepare ad hoc progress reporting for the donor and official required interim and final project reports: Prepare interim and final narrative reports for the donor in a timely and qualitative manner, looking into achievements against outcomes and output and reflect lessons learnt clearly into recommendations for future programming. Reporting must at all times be gender and age disaggregated.
• Holds final responsibility for all support documents (means of verification) and general project documents
• Delivers regular communication products (including pictures) on the project to be used by the INTERSOS communication department in different outlets

Coordination and representation:

• Attend the relevant coordination meetings and ensure timely reporting of highlights to the program coordinator, HOM and sector coordinators/officers.
• Ensure regular updates to donor representatives.
• Contribute to the coordination between the different project-teams for the projects in Libya. Proactively participate in coordination meetings and other relevant working groups for Libya, also relevant inter-sectorial coordination meetings at national level.
• Ensure systematic information and update sharing with the program coordinator and other relevant programme staff.
• Coordinate with other INTERSOS projects/sectors in areas of intervention for effective and efficient referral of cases between INTERSOS projects/sectors.

Perform any other related duties as required.

Required profile and experience

Education

Hold a Master degree in any relevant field

Professional Experience

• At least 3 years of direct professional experience working as humanitarian project manager, including coverage of full financial management responsibilities.
• Prior work experience in INGO in project management.
• Demonstrate minimum 3 years’ experience in the implementation of multi-sector humanitarian programming, including protection, education and health services (ideally experienced in minimum 2 out of 3 sectors).
• Prior experience in working in complex emergency setting, involving displacement and/or people on the move.
• Relevant work experience in Middle East/North Africa.
• Experience working with UNICEF and EU as donor will be an added value.

Professional Requirements

• Admin/finance skills
• Demonstrable experience in establishing and maintaining collaborative relationships with donors and government counterparts.
• Experience with donor compliance and reporting
• Strong representation and negotiation skills
• Demonstrated leadership and interpersonal skills
• Excellent computer skills (proven computer literacy, in particular Excel knowledge is a must).
• Demonstrated experience in staff supervision and remote management
• Strong experience with monitoring tools and systems
• Readiness and ability to move around in Libya
• Commit and adhere to the values, mission and vision of INTERSOS

Languages

Excellent written and spoken English – Native Arabic would be asset​

Personal Requirements

• Excellent analytical skills, observation and analysis capacity
• Very strong interpersonal skills: strong communication and diplomatic skills
• Practical and problem-solver
• Excellent ability to establish inter-personal relations and good negotiation skills
• Strong team spirit, comfortable in a multi-cultural environment
• Excellent analytical skills, observation and analysis capacity
• Attention to detail and structured way of approaching tasks (very organized)
• Ability to plan ahead and output oriented (pro-active)
• Able to ensure quick quality delivery in stressful environment (stress-resilient)
• Ability to deal with heavy work pressure; while living in a heavy movement restricted living environment