Quality assurance officer At Al Ameen

Job Title: Quality assurance officer

Location: Somalia-Mogadishu
Position Status: Full-time – 12 Months
Vacancy: 2

**The last date for submission :**25/04/2024

About Us:

INTERNATIONAL WARS AND DISASTERS VICTIMS’ PROTECTION ASSOCIATION (IRVD) is a non -governmental organization established by a group of volunteers in Syria during the crisis in 2012 and registered in the USA, Sweden, and turkey.

IRVD is implementing projects through regional offices in Syria, Turkey, Lebanon, Yemen, Sudan, Iraq, Palestine, and Somalia.

Our work sectors are Health, Nutrition, Education, Food Security and Livelihoods (FSL), Protection, Shelter &Non-food items, Wash and Sanitation.

IRVD also manages development projects, advocates to empower civil societies and local governance.

Job Description

IRVD is seeking quality assurance Officer in the Blood Bank that plays a critical role in ensuring the safety, effectiveness, and regulatory compliance of blood banking operations. This position involves developing, implementing, and monitoring quality assurance and quality control systems to maintain high standards of quality and safety in the collection, processing, testing, storage, and distribution of blood products.

Responsibilities:

• Develop, implement, and maintain quality assurance (QA) and quality control (QC) programs for blood banking operations, in accordance with regulatory requirements, industry standards, and best practices.
• Conduct regular audits and inspections of blood bank facilities, equipment, processes, and documentation to assess compliance with QA/QC requirements and identify areas for improvement.
• Monitor and evaluate key performance indicators (KPIs) and quality metrics related to blood product quality, donor screening, test accuracy, adverse events, and customer satisfaction, and implement corrective actions as needed.
• Coordinate proficiency testing and external quality assessment programs to evaluate the competency and performance of laboratory staff and ensure the accuracy and reliability of test results.
• Investigate deviations, non-conformities, incidents, and adverse events related to blood banking operations, and collaborate with relevant stakeholders to identify root causes, implement corrective actions, and prevent recurrence.
• Provide training and education to blood bank staff on quality assurance principles, regulatory requirements, SOPs, and best practices to ensure understanding and compliance with quality standards.
• Facilitate continuous improvement initiatives and quality improvement projects within the blood bank department, using data-driven approaches and quality improvement methodologies.
• Maintain accurate records and documentation of QA/QC activities, audits, inspections, corrective actions, and quality-related documentation, in accordance with regulatory and accreditation requirements.

Ability to:

• Proficiency in conducting audits, inspections, and root cause analyses, and implementing corrective and preventive actions (CAPA).
• Excellent analytical and problem-solving skills, with the ability to interpret data, identify trends, and make data-driven decisions.
• Effective communication and interpersonal skills, with the ability to collaborate with multidisciplinary teams and communicate effectively with regulatory agencies and external auditors.
• Strong organizational skills and attention to detail in managing documentation, records, and compliance activities.
• Commitment to continuous learning, professional development, and staying abreast of changes in regulations, standards, and best practices in blood banking and quality assurance.

Qualifications

• Bachelor’s degree in medical technology, Clinical Laboratory Science, Biological Sciences, or a related field required; master’s degree preferred.
• Certification as a Medical Technologist (MT) or equivalent certification preferred.
• Minimum of 2 years of experience in a clinical laboratory setting, with specific experience in blood banking, quality assurance, or regulatory compliance.
• Strong knowledge of blood banking regulations, standards, and quality assurance principles.

Languages:

• Arabic and English are mandatory (oral and written)

PROFESSIONAL STANDARDS:

The IRVD and IRVD Staff must adhere to the values and principles outlined in the IRVD Way – Standards for Professional Conduct. These are Integrity, Service, and Accountability. By these values, the IRVD enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation and Combating Trafficking in Persons.

Compliance & Ethics

Promote and encourage a culture of compliance and ethics throughout IRVD. As applicable to the position, maintains a clear understanding of IRVD and donor compliance and ethics standards and adhere to those standards. Conducts work with the highest level of integrity. Communicate these values to staff and partners and require them to adhere to them.

Prevention of Sexual Exploitation and Abuse

Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within IRVD and amongst beneficiaries served by IRVD

NB: considering the purpose and values of the organization, IRVD requests its complete employee flexibility in terms of duties and commitment, as their job description and title can be adjusted throughout the year according to needs and priorities.