Reception and Movements Assistant. Temporary Accommodation Centre At International Organization for Migration

Context:

As part of its support to the Government of Belgium, IOM assists with the establishment and management of accommodation centres for persons seeking international protection in Belgium. This support spans from the establishment of accommodation centres where needed to the day-to-day operations of the centre.

Core Functions / Responsibilities:

Under the direct supervision of the Centre Manager, the Reception and Movement Assistant will be, inter-alia, responsible for:

1. Assisting with the reception of beneficiaries in the accommodation centre;
2. Facilitating beneficiaries’ movements in a safe manner across centres, medical institutions and/or any other institution that may be necessary to comply with the project needs;
3. Assuring the delivery of reports and fulfilment of tasks required by the Centre Manager;
4. Assisting the Security and Safety Focal Point in the correct implementation of secure pathways and facilitating the movements between different activities taking place in the Centre in an orderly manner;
5. Assisting with interpretation for effective communication between IOM staff and Beneficiaries;
6. Ensure the update of the database and carry out the registration process in the Centre in compliance with IOM Data Principles;
7. Facilitating communication, through interpretation and / or translation, in a spoken or written language understood by each beneficiary, between the beneficiaries of the facility and the staff employed, in order to ensure that beneficiaries understand all activities which are being developed, satisfying their demands and meeting their needs;
8. Providing information to the staff in order to assist the latter in comprehending the perceptions of the beneficiaries and acting as a cultural mediator during the adjustment period to their new environment;
9. Translating information materials to be disseminated to participants;
10. Performing other duties as required for the successful implementation of the project.

Required Qualifications and Experience

Education

• High School diploma with at least 3 years of related professional experience;

OR

• Degree in social science, humanities or relevant area would be considered as an asset.

Experience and skills

• 3 years of progressive experience in a similar function would be considered as an asset;
• Experience working in international organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage;
• Demonstrated ability to work well under pressure and to keep deadlines;
• Computer literacy in standard software applications.

Languages

Fluency in English and French/Dutch (oral and written). Working knowledge of Arabic, Farsi and/or Pashto is an advantage.