Receptionist at ACTED

Term of Reference

Receptionist

Duties and Responsibilities:

· The receptionist has to meet the visitor and quickly and politely he asks him about the reason of the visit and the following information needs to be obtained

o Visitor name and organisation

o Whom the visitor wants to meet

o The purpose and the duration of the visit

o All this information is to be recorded in the visitor log

· The receptionist checks the visitor’s ID and tells the staff who has a visitor to get the permission of the visit and then the receptionist accompanies the visitor to inside the building till he arrives to the intended staff.

· When the visit finishes, the receptionist has to make sure that the visitor went out of the building and signed in the visitor log

· The receptionist is responsible for ensuring that vehicles are not parked across the ACTED entrances or vehicle gates.

· Receptionist has to ensure that both ACTED and visitors’ vehicles are parked orderly in their designated areas.

· All non-ACTED vehicles needs to be checked

· ACTED vehicles which are parked outside the building during night need to be checked first thing in the morning.**

Qualifications and Requirements:

· The candidate should have previous experience as receptionist, guard, or related field such as police or security

· The candidate age should be between 25 and 45.

· The candidate has to be physically and personally fit

· The candidate has to be able to write and read well in Arabic. English knowledge is a plus

· The candidate has to be able to use communication means, especially WhatsApp

· The candidate has to be accountable and committed to bear responsibility