CONTEXT :
HI, Humanity & Inclusion, is an independent and impartial aid and development organisation with no religious or political affiliations operating in situations of poverty and exclusion, conflict and disaster. We work alongside people with disabilities and vulnerable people to help meet their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.
Since the organisation was first founded in 1982, we have set up development programmes in 62 countries and responded to many emergencies. Today we have a budget of around 150 million euros, with 3500 employees worldwide.
HI is engaged in an employment policy in favour of disabled workers.
JOB DESCRIPTION :
Under the supervision of the logistics information system project manager and the management of the logistics director, the logistics information system deployment advisor will support the deployment of a logistics information system (LINK) on HI programmes and be part of the project management team.
- Managing the deployment of the information system on the targeted countries
1.1. Contribute to deployment management (strategy, management, planning, methodology, communication) and participate to the capitalisation and continuous improvement of the deployment approach/methodology
1.2. Plan, prepare and ensure the deployment with all involved actors, in HQ and on countries according to the defined schedule and commitments
1.3. Support logistics, operational teams in HQ and involved managers on countries in the preparation and the implementation of the roll out
1.4. Conduct lessons learnt exercises on each deployment : identify inefficient processes or actions and make recommendations for improvement
1.5. Follow-up the deployment on countries, coordinate actions according to the rollout plan, milestones, costs and quality, and report progress to the PM
- Design and roll-out of trainings and guidelines for deployment of LINK
2.1. Build/ Elaborate an efficient and adaptive training plan : Analyze training needs for the different type of users on the several LINK modules and define the
best training options
2.2. Design the training materials to conduct each training phases
2.3. Collaborate with logistics teams and relevant department on the design of the training, including practical exercises
2.4. Develop and lead the trainings in countries (if not possible, through virtual classroom) , including a specific one to key-users (“Train the Trainer”)
2.5. Update and/or create the necessary guideline sheets
2.6. Contribute to training of logistics staff in HQ
2.7. Participate in lessons learnt exercises with other organization using LINK
- Build a highly engaged Key-User community
3.1. Set, plan and implement adapted communication plan
3.2. Provide engaging text, image and video content to engage the community
3.3. Respond to Key-User in a timely manner : Problem solving for all day to day Roll Out issues
3.4. Organize and manage events to boost and animate Key-User community
3.5. Coordinate with LINK, Support, Operation, IT and Communications teams
3.6. Build strong relationships with Key-Users
3.7. Stay up-to-date with next LINK development
- Contribute to the enhancement of the information system
4.1. Participate in the analysis phase of new modules: joining technical workshop, support on needs assessment, user interface design, etc.
4.2. Participate in the bug reporting
4.3. Participate in new development specification
PROFILE SOUGHT :
Educaton background:
Bachelor’s or Master’s degree in logistics, supply chain or equivalent
Professional experiences:
Professional experience of 3 years minimum in a logistics position, including at least one year as field logistician with an INGO
Work experience with several departments, sites and countries
Required skills:
Practices on training design, planning and roll-out
Projet planning, reporting and processes experience
Practices on change management
Soft skills:
Good organization skills, flexibility and adaptability
Autonomy, diplomacy, rigour.
Curiosity on new training technologies
Capacity to mobilize a user community
Languages:
English/French
Spanish is a plus
IT:
Pack Office
Knowledge on information system would be a plus
CONDITIONS :
• Starting date: 1st of June, 2021
• Length of the contract: 8 months
• Type of contract: HQ contract
• Salary depending on the experience of the candidate
• Additional benefits: luncheon vouchers and health insurance
• Working hours: 39 hours/week
• Paid holidays and RTT: equivalent of 9 weeks/year