Regional Counter Fraud Officer (Case Management), Asia At Save the Children

The Opportunity

The individual will work closely with Save the Children International’s Counter Fraud Leads (henceforth, CFLs) across regions to ensure timely case management and effective response to allegations of fraud.

  • Support the Regional CFLs in timely and quality case management processes end-to-end
  • Staying alert to emerging fraud trends in the sector and, in consultation with CFLs, adapting analytical routines to address the new risks
  • Support ongoing investigations and ensure timely follow up with in-country Counter Fraud Focal Points on investigation processes
  • Support the CFLs in identifying impacted donor funding on fraud incidents reported
  • Conduct bi-annual spot checks on Fraud Risk Assessments to monitor progress on implementation of mitigation measure
  • Support with core departmental processes, initiatives, and priorities as defined by Global Counter Fraud Director /Head of Counter Fraud
  • Supporting the CFLs in the coordination of fraud management administration and communication – including but not limited to:
    • Support in stakeholder communications relating to fraud incident reports and investigation updates;
    • Support with case management through timely, quality updates and uploads to SCI’s case management system (Datix); and
    • Support in the planning and coordination of logistics for fraud trainings sessions conducted by the Regional Fraud lead and other members of the global fraud team (face-to-face awareness training, investigation trainings, Fraud Focal point trainings etc.)
    • Input to investigation templates, identify and design best practice guidance as appropriate

In the event of a significant or major event, the post-holder maybe expected to work outside the normal job description and be able to vary working hours accordingly. The post-holder may be required to get involved in special projects within the fraud function as appropriate.

Key Responsibilities

Working alongside the Regional CFLs:

  • Support with stakeholder communications:
  • Support in drafting and sending key stakeholder communications. Specifically, internal stakeholder incident notifications (including to Save the Children Member organizations) and investigation updates and outcomes whenever needed.
  • Support with case management
  • Support the Regional CFL in updating case records and documentation in the case management system, Datix and progressing cases for closure
  • Support with investigations into cases (focus on legacy cases)
  • Support with conducting investigations
  • Support in fraud case investigation narrative checks (make sure quality of information Datix is understandable)
  • Conduct monthly/quarterly spot checks on compliance with internal case management workflows and sharing this with the Counter Fraud team.
  • Other specific projects
  • Providing ‘cover’ for the regions in the absence of the Regional Counter Fraud Leads (due to leave, work travel etc.)
  • Support specific projects as detailed by the Regional Counter Fraud Leads or the Director of Counter Fraud

Participate in cross-functional projects as required

The Organisation

We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard.

We are working towards three breakthroughs in how the world treats children by 2030:

  • No child dies from preventable causes before their 5th birthday
  • All children learn from a quality basic education and that,
  • Violence against children is no longer tolerated

We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.

Application Information

Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/careers

Closing Date for Application: 30 May 2023

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

All employees are expected to carry out their duties in accordance with our global anti-harassment policy.

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