REGIONAL HR COORDINATOR at Cordaid

About Cordaid

Cordaid is a Dutch international NGO, that believes in a world without poverty and exclusion. We strive for just and sustainable societies where every person counts. We stand for knowledge and talent sharing between North and South, between farmers and businesses, between activists and policymakers. Where poverty, conflict and exclusion divide societies, we connect people and communities. We stand for professionalism, expertise, and solidarity across borders. We aim at maximizing our social impact and contributing to systemic change. We operate where natural disasters strike, where conflicts tear up communities and where lack of opportunities and service delivery keep families in extreme poverty. Cordaid has been active in Uganda for over 25 years; and our programmes currently focus on three thematic areas: resilience, investments and humanitarian aid.

Cordaid is one of the leading CSO’s in the Netherlands, working in fragile contexts on Health, Resilience, Economic Opportunities, Humanitarian Aid and Security & Justice. Apart from our work abroad we also contribute to new forms of job creation and social innovation in The Netherlands.Cordaid is a member of the international Catholic networks Caritas and CIDSE and we are active in worldwide civil society networks. We work in around 30 countries in Africa, Middle East and Asia.

Job Summary

The Regional HR Coordinator will focus on maintaining appropriate procedures in all countries within the Cluster, within the policy and legal frameworks of the countries, and work closely with Cluster and country level staff to support their HR needs and liaise at global level with the HR office. He or she is a member of the Cordaid global HR Community of Practice and Cluster management team.

The Regional HR Coordinator will provide HR hands on work and oversight for ESA Cluster office and country offices in accordance with Cordaid regulations and country specific labour laws. The HRC will coordinate and act on day to day issues relating to HR in ESA Cluster Office with hands on work and coordination responsibility for Human Resource Coordination in Country offices within ESA Cluster (Regional and National staff), ensuring the delivery of the highest possible quality HR services and taking care that employees’ needs and issues in the Cluster are addressed, and enabling high performing teams with adequate updated rewarding systems.

Contract information: One Year, renewable based on performance and funds availability

Duty Station: Kampala, Uganda

Position type: National

Supervisor: Cluster Director

Supervises: The Regional HR Coordinator supervises the Uganda HR, IT and Security Officer, Kenya Administration and HR Support Officer and works closely with HR Representatives in Rwanda and Zimbabwe. S/He also manages volunteers, interns and consultants.

KEY DUTIES & RESPONSIBILITIES

Strategy

• Translate Cordaid Strategic Overview into a Cluster HR Strategy, structures, systems, policies and practices; Communicate and implement Cordaid HR strategy and annual plan to Cluster staff; Contribute to global HR policy and strategy; Be a knowledge leader on international HR policies, programmes, laws and issues with a good understanding of latest HR theory and research on regionally dispersed organisations

Policies and Procedures

• Develop Cluster HR guidelines to help standardize and simplify HR systems across offices in ESA; Review, simplify and update the Cluster HR manual, national policies and Cluster HR systems; Provide expert guidance and support to in-country teams with implementation of HR action points and recommendations emerging from staff surveys, internal audits etc.; Ensure country offices are kept abreast of new Cordaid HR developments; Develop and update HR internal audit systems

Capacity building, advice & guidance

• Build capacity for highest quality HR management in ESA Cluster operations; Design and provide training, briefings and guidance to ESA employees as required; Provide day to day HR advice and support to Cluster and national staff; Support managers implementing change processes; Provide expert guidance, advice and support to build capacity of HR staff and/or line managers in-country

Networking and Legal

• Work with GO HR department on organization of wide HR initiatives and their application and implementation in the Cluster; Establish key networks in ESA Countries; Identify and maintain contacts with Lawyers on retainer, in all ESA Countries; Maintain strategic relationship with peer INGO HR networks; Be an active member of the Cluster Operations Management team; Liaise on behalf of ESA Cluster with external agencies and Represent ESA Cluster at relevant external fora; Play an active role in maintaining the credibility of the HR Team throughout ESA and promote excellent relationships across ESA Cluster

Recruitment, Selection and Induction

• Provide expert guidance, advice and support to line managers on all aspects of recruiting staff and consultants, ensuring consistency, best practice and adherence to Cordaid ESA policies and relevant employment legislation; Provide expert advice on preparation of job descriptions and designing and placing adverts; Provide expert advice on recruitment planning, shortlisting and selection interviews; Lead on job evaluation for Cluster posts; Prepare and issue accurate terms and conditions of employment for new and existing employees; Provide expert guidance for new staff induction and onboarding; Collate feedback on recruitment and implement agreed changes

Performance and Talent Management

• Coordinate arrangements for annual and interim Performance Reviews, encourage timely submission to HR by line managers, quality control documentation, and collate information from Performance Reviews; Coordinate the implementation of review recommendations; Provide advice to staff on talent management and performance management issues; Provide expert guidance, advice and support to build performance management capacity of HR staff and/or line managers in country

Information Management & Administration

• Manage the HR, IT and Security Officer so the HRMIS (HRMagic) is maintained, data quality is high and to ensure plans for enhancement and improvement are developed and documented, socialized and implemented professionally with clear and consistent communication to all staff; Wherever possible migrate all employee data and paper-based HR documents and forms to our HRIS and/or SharePoint; Ensure all HR and recruitment data is updated and secure in the HRIS or physical files; Provide accurate data for statistical and narrative reports for Cluster Management Team(CMT) as and when required; Maintain and update the ESA Cluster HR section on Cordaid Intranet

HR Operations

• Oversee the administration of all Cordaid ESA benefits plans (pension, medical, workman compensation etc.) across the Cluster; Liaise with and update Finance department with salary updates; Coordinate visa and work permit applications and ensure compliance with relevant legislation

Integrity

• Showcases integrity standards as outlined in Cordaid’s integrity policies. Fulfills integrity responsibilities as outlined in Cordaid’s Integrity Framework and Standard Operating Procedures. Actively contributes to a safe environment within their scope of influence by encouraging dialogue, trust, as well as understanding and adherence to Cordaid’s integrity standards and procedures. This is a medium-risk position

Other. Any other duties assigned by the Cluster Director

REQUIREMENTS

• Masters’ Degree or post graduate diploma in human resources management, organizational development, business or public administration or other relevant subject.
• Over 8 years HR experience in an INGO setting.
• Proven track record of developing human resources policies and plans
• Understanding of organisational development theory and how to translate this into practice on a regional scale.
• Prior experience gained preferably working in a relevant capacity and / or travelling out frequently to diverse field locations to provide HR inputs in a regionally dispersed organisation.
• Proven skill in delivering training and capacity building.
• Good knowledge of Uganda and ESA countries labour laws and international employment law as it relates to dispersed regional operations.
• Excellent report and document writing ability in English language.
• Excellent eye for detail and accuracy, organisational skills and an ability to inspire quality ethos within the HR Team and ensure that it is maintained at all times.
• Articulate, can relate to people at all levels of an organisation and possesses excellent communication skills.
• High level of computer literacy including application of ICT solutions to regional HR operations.
• Practical organizer and conscientious archiver
• Ability (written and spoken) to operate in French or Kiswahili is an advantage.
• Knowledge on ICT systems used by Cordaid is an advantage.
• Strong organizer of one’s own work, setting the right priorities
• Behavioral values and skills: trust, accountability, problem solving, cooperation, diplomatic, flexibility, creativity, innovative, result-oriented, collaboration

Competencies

• Open and communicative
• Customer service centric but with the organizations interest first.
• Accurate and efficient
• Reliable
• Integrity
• Result driven
• Independent team worker and strong manager

Key Result Areas

• Continued HR strategy development and roll out
• Policy simplification, using visual tools to showcase processes.
• Talent retention, staff capacity building and development
• Networking and maintaining high level of local knowledge on legal regulations
• HR systems development and standardization
• Information Systems Management

OTHERS/EXTRA DETAILS

Terms of employment

• The Cordaid Human Resource Manual is applicable.

Working conditions

• 40 hours a week

Please note that Cordaid has integrated background checks in the recruitment procedures. Having implemented a broad integrity framework, we apply an interagency scheme to prevent misconduct and will ask for written references in the final stages of the recruitment procedure.