Robotic Process Automation Officer At International Computing Centre

Applications from women are particularly encouraged for this vacancy

Purpose of the Position:

The Robotic Process Automation Officer will actively support the growth and successful run of the RPA practice at UNICC by interacting with UNICC’s Client organizations, multiple implementation partners, platform vendors and internal UNICC teams in facilitating fit-for-purpose RPA solutions, and facilitating the implementation of these solutions across various digital technology domains, with primary focus being on RPA technologies.

Objectives of the Programme:

The objectives of the Centre, as stated by its mandate, are to provide information and communication technology (ICT) services (including training) on an inter-organizational basis.

Main duties and responsibilities:

The incumbent will work under the direct supervision and guidance of the Head, Hyperautomation Solutions, within the Client and Projects Division (CP), and in close collaboration with the Hyperautomation (RPA) Center of Excellence (CoE) and other UNICC Teams. The incumbent could be requested to do any others tasks of similar level in related fields.

The incumbent will perform the following tasks:

Under close guidance, participate actively in the end to end design, build and run of UNICC’s RPA CoE, including but not limited to:

• Serve as the bridge between the RPA Practice Lead, CoE team, Delivery & Support functions and various business stakeholders
• Management of the program management activities directly related to the RPA CoE
• Participate in the review of any new features of the automation products and provide recommendations as required
  Participate in the evaluation and analysis of new solutions
• Interact with customer focal point and vendors to solve problems
• Lead and facilitate delivery of RPA roadmaps, Blueprints, Deployment of solutions including Support and Maintenance
• Coordinate the work of teams assigned to RPA IT projects and collaborate with IT Business corporate functions and business teams, and provide technical advice as necessary
• Support projects delivery within cost and time budgets
• Maintain client relationships, RPA vendors and multiple Business stakeholders
• Contribute to the design and development of strategies and enforce them for UNICC customers
• Facilitate the build of a team of RPA technologists, to evolve as technical-functional SMEs
• Share industry best practices. Continuously explore new tools, engage with product vendors on product roadmaps and PoCs, and evaluate their technology’s relevance / effectiveness
• Provide necessary backup to the RPA Practice Lead
• Other: Provide other ad hoc support either within your team or in other teams as required – this includes the participation in special projects or support to service delivery for short period of time on a part-time or full time basis upon request from the senior management

Recruitment Profile

Experience and Skills required:

Essential:

• Five years or more of professional experience in Global Business Delivery & Roll-out, Program Management, Planning, & Technology Management with focus on Hyperautomation (RPA and associated technologies), including experience in multi-cultural and global international environment
• Ability to plan and manage projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains
• Practical experience managing multiple projects and geographically spread teams using Agile Project management methodologies
• Industry experience working closely with one or more RPA platforms (e.g. UiPath, Automation Anywhere etc.) leading various RPA CoE functions and activities

Desirable:

• Customer Leader with demonstrated capability in understanding customer behaviour & requirements

Education:

Essential:

• Bachelor’s degree in Computer Science or a related technical field

Desirable:

• Advanced university degree in Computer Science or a related technical field
• Certifications and advanced trainings in RPA platforms (e.g., UiPath, Automation Anywhere etc.)
• Agile Project Management related certifications
• ITIL Certification

Languages:

• English: Expert knowledge is required
• Other language: Good knowledge of Spanish or French is desirable

UNICC Global Competencies:

• Teamwork: Develops and promotes effective relationships with colleagues and team members. Deals constructively with conflicts.
• Communicating: Expresses oneself clearly in conversations and interactions with others; listens actively. Produces effective written communications. Ensures that information is shared.
• Respecting and promoting individual and cultural differences: Demonstrates the ability to work constructively with people of all backgrounds and orientations. Respects differences and ensures that all can contribute.
• Creating an empowering and motivating environment: Guides and motivates staff towards meeting challenges and achieving objectives. Promotes ownership and responsibility for desired outcomes at all levels.
• Knowing and managing yourself: Manages ambiguity and pressure in a self-reflective way. Uses criticism as a development opportunity. Seeks opportunities for continuous learning and professional growth.
• Producing results: Produces and delivers quality results. Is action oriented and committed to achieving outcomes.

Other Information

Compensation:

Annual Salary Estimation (net of tax at single rate), including post adjustment (32,9% on September 2021): US$ 80,049.

UNICC also offers generous leave and absence allowances, flexible working hours, overtime compensation, teleworking, access to training, and depending on eligibility other benefits such as relocation grant, dependency allowance, language allowance, or education grant.

Closing date for applications:

Applications will be accepted until midnight (Geneva Time) on 29 October 2021.

Notes:

• Technical and/or personality tests may be carried out as part of the selection process
• Only short-listed candidates will be contacted
• Though you may not be selected for this advertised position, the UNICC will keep your application in a roster if your profile is deemed to be of potential interest for the Centre. You may thus be solicited by our HR department to participate in an interview for another position

Applications from women are particularly encouraged for this vacancy