The successful candidate will:
• Understand and own VSO Salesforce architecture including, but not limited to the data model, our objects, integrations and analytics
• Build strong relationships throughout the organisation and develop a comprehensive understanding of business processes
• Work closely with senior managers in the organisation to understand future development needs and support them
• Investigate vendors and solution options, carry out feasibility studies and recommend technical solutions and technologies where Salesforce integration is required
• Manage Salesforce change requests, including resource estimates, stakeholder management and implementation process
• Provide technical user support escalated from the helpdesk and resolve system / application issues
Technical Requirements • Experience of designing and developing complex custom Salesforce orgs
• Up to date knowledge of the Salesforce ecosystem, including CRM capabilities and partner products
• Understanding of developing effective data models and documenting organisational data architecture
• Good understanding of web services, APIs and ETL processes, including planning integration architecture for interfacing systems
• Comfortable creating functional specifications, design and architecture documentation
Development Requirements
• Experience with salesforce reports and dashboard development
• Experience of Salesforce Lightning platform click and configure development
• Experience reviewing, understanding and recommending changes to Apex and Visualforce code
• Exposure to JavaScript development is advantageous