Security and Monitoring Assistant At Norwegian Refugee Council

The Norwegian Refugee Council (NRC) is an International Non-Governmental Organization based in Oslo, Norway that works in more than 40 countries offering humanitarian assistance to the most vulnerable populations. NRC has been responding to growing internal and external displacement in Central America and Mexico since 2015, focusing on the protection crisis and integrating legal assistance, education, shelter and infrastructure, water and sanitation, and livelihood interventions.

NRC is an organization with a high international reputation in humanitarian assistance and has been working in Latin America for more than 30 years, leading humanitarian action in many of the countries where it operates.

In Mexico, NRC has been collaborating with local partners since 2019 and is currently expanding its reach, initiating activities through direct implementation in the States of Veracruz, Coahuila and Mexico City, with more than 20 collaborators hired by NRC in Mexico, giving assistance to displaced people in the intervention areas of the country.

1. Objective

The objective of the Security Assistant position is to maintain communications and monitoring of personnel missions in order to monitor movements in the areas of operations in Mexico; as well as follow up on the field needs of the missions, transmit information related to early security warnings and support rapid response to incidents. The position also supports the HSS Coordinator in the implementation of minimum safety requirements for assigned areas.

2. Main Responsibilities

1. Follow up on agendas and security conditions on the ground
2. Maintenance of time matrices and movements of mission routes
3. Maintenance of communications groups and other means of communication via data
4. Support the development of maps or location mapping of officials, facilities, landmarks (hospitals, police, firefighters), etc.
5. Follow up and share relevant security news, monitoring alerts from national and international bodies
6. Share security alerts and recommendations in specific cases
7. Fill out monitoring report forms
8. Assistance in developing and updating the security incident database
9. Support in the application of minimum security requirements for infrastructure and equipment
10. Accompany visits by program staff if necessary

3. Professional Competencies

• Final semester students or recently graduated professionals in communications, security and risk management, political science/social sciences, international relations and/or related disciplines.
• Minimum two (2) years of experience in a similar responsibility
• Work experience in similar positions in the context of humanitarian aid.
• Verifiable experience related to the responsibilities of the position
• Knowledge of basic communication protocols for monitoring personnel movements in real time
• Ability to learn about safety standards and protocols.
• Intermediate written and verbal level in the English language

4. Behavioral Competencies

The NRC competency framework establishes 10 behavioral competencies and the following are essential for this position:

• Work with people
• Communicate with impact and respect
• Manage unsafe environments
• Handle changes

Do you want to know more? Click on this Position Description , before continuing. 

What we offer:

• A challenging and meaningful job in a highly recognized humanitarian organization.
• National contract, initially until June 30, 2024, with the possibility of extension, with a competitive salary and benefits package.
• Flexible work environment in a dynamic office.
• Place of work: Coatzacoalcos, State of Veracruz – Mexico
• Travel: 20% to intervention areas.

We encourage you to join our work culture that allows staff to share ideas and take responsibility . We encourage and give responsibility to our entire team at all levels to help solve the complex problems we face. You will have many opportunities to be heard and take the initiative.

NRC is an equal opportunity employer with a policy of diversity, equity and inclusion of personnel in terms of age, gender, ethnicity, nationality, physical ability, among others.

NRC may review applications prior to the closing of the vacancy announcement, so interested candidates are encouraged to register their interest as soon as possible.

Read more about NRC.