Security Assessment and Training Services at Equal Access

Background

Equal Access International (EAI) is a non-governmental organization (NGO) with U.S. regional offices in Washington, D.C. EAI partners with communities around the world to co-create sustainable solutions utilizing community engagement and participatory media and technology. With funding from bi-laterals, multi-laterals, foundations, and individual donors, EAI has a 17-year track record implementing social change projects and currently operates in Afghanistan, Burkina Faso, Cameroon, Chad, Côte d’Ivoire, Kenya, Mali, Nepal, Niger, Nigeria, Pakistan and the Philippines.

General Description

The Contractor shall conduct Hostile Environment Awareness Training (HEAT), Security Staff Training, Driver Training, and implement a security risk assessment and recommended improvements for the four facilities leased by Equal Access International (EAI) in Abidjan, Bouna, Ferké, and Kimbirila Nord, Côte d’Ivoire under Cooperative Agreement No. 72062420CA00003 Accountability for Development (A4D), funded by the United States Agency for International Development (USAID).

Key Duties

• Identify and assess the overall security risks and vulnerabilities of the following EAI A4D offices in Côte d’Ivoire:
• Abidjan
• Bouna
• Ferké
• Kimbirila Nord
• Recommend options and associated resources to mitigate or eliminate threats and vulnerabilities
• Produce a Security Risk Assessment Report in French and English
• Conduct a 1-day training for supervising security staff in French language, in each location listed above, totaling four days of training
• Conduct a Hostile Environment Awareness Training (HEAT) for up to 30 EAI staff in French language, in each location listed above.
• Conduct a 1-day training for drivers in French language, in each location listed above

Task 1 – Facility Security Assessment

The Contractor shall conduct an Assessment on all of EAI A4D Offices (Abidjan, Bouna, Ferké, and Kimbirila Nord) in Côte d’Ivoire. The Assessment will correspond to a level of risk that relates directly to a Level of Protection (LOP) and associated set of baseline security measures, determine by the Contractor.

Task 2 – Physical Security Risk Assessment and Recommendations

The Contractor shall:

• Provide a thorough inspection and evaluation of all aspects of the physical security features of each EAI A4D Office.
• Provide an industry-standard assessment, which as a minimum shall include

o Identifying security related threats from internal and external sources during and after operating hour

o Identifying critical assets

o Identifying security scenarios on which to base the security program

o Analyzing vulnerabilities

o Assessing impacts of threat scenarios

o Identifying actions that mitigate risk

o Providing an analysis of mitigation actions using a risk matrix scoring approach with risk scores that consider likelihood and severity of impacts.

• Review the current security systems (e.g., restricted and unrestricted access control, intrusion detection, video surveillance, lock and key control) and policies and provide recommendations. Recommendations shall include, at a minimum, any physical changes required, any suggested equipment purchases or upgrades, their estimated cost, and any recommended changes to security policies or staffing resources. Note: For the purposes of this SOW, the assessment should not include the electronic infrastructure (e.g., IT, computer and communication systems), except to the extent that these systems are interconnected with physical access. Assessment of cyber-terrorism threat is not included in the scope of this SOW.
• Provide a Crime Prevention Through Environmental Design (CPTED) evaluation of areas surrounding the buildings including grounds, parking lots, lighting, and landscape.
• Produce and deliver a written Physical Security Risk Assessment Report for review by EAI staff. The report should detail findings and present a summary of recommended solutions to address any identified vulnerabilities and risks. In addition to other requirements set out in this SOW, the Physical Security Risk Assessment Report shall include:

o Identification of multiple solutions for identified risks.

o A cost estimate for implementation of all recommended improvements. Where multiple solutions exist, provide an estimated cost for each.

o Prioritized implementation plans for all recommendations. To the extent feasible, identify and prioritize immediate, short term, and long-term improvements.

o Review of current Emergency Response Plans and Emergency Notification System capabilities.

• Prepare a security assessment report presenting the information listed below in the format outlined below:

o Site Information

o Site Description

o Methodology

o Approach

o Facility Security Level Determination

o Assessment Information & Findings

o Site Security

o Structure Security

o Facility Entrance Security

o Interior Security

o Security Systems

o Security Operations and Administration

o Physical Security Risk Assessment Report in French & English languages in both Word and PDF formats

• Physical Security Risk Assessment Report shall be submitted to EAI for review within five (5) business days after all four site assessments are complete. The final version of the facility security assessment report shall be submitted no later than seven (7) business days after notice that the EAI’s internal review and editing process is complete, and after the Contractor addressed all EAI questions.

Task 3 – Hostile Environment Awareness Training (HEAT)

The Contractor shall conduct a Hostile Environment Awareness Training (HEAT) for staff at the EAI A4D Abidjan, Bouna, Ferké, and Kimbirila Nord, Côte d’Ivoire offices. This training will be conducted in French language to industry-standards and with local or cultural changes made to standard training design. **

Task 4 –Security Staff Training

The Contractor shall provide training to individual security guards at each A4D office in French language with a focus on:

• Security Guard Conduct
• Protecting Buildings, Property, and Assets
• Emergencies, Threats, and Evacuations

Task 5 –Driver Training

The Contractor shall provide a training to all EAI A4D drivers including, at a minimum:

• Vehicle Motorcade Tactics
• Defensive Driving
• Vehicle Handling Skills
• High Center Of Gravity (SUV’s ) Training
• Vehicle Ambush Countermeasures

Task 6 – Project Management, Meetings, and Quality Assurance/ Quality Control (QA/QC)

Contractor shall keep EAI staff fully apprised of the project by providing timely meetings and other forms of communication including, but not limited, to:

• Maintaining a designated Project Manager who will be the point-of-contact for EAI. This individual shall attend all meetings and be responsible for the overall coordination of all project communication, activities, and deliverables.
• Scheduling and leading a kickoff meeting and/or workshop with EAI staff to discuss existing security policies and procedures, as well as to define critical assets.
• Within seven (7) business days of receiving the service agreement, the Contractor shall provide EAI a Master Schedule detailing when each task will be completed.

Languages

• Written and spoken fluency in English and French. Knowledge of local languages preferred.

All qualified vendors are welcome to apply. All travel throughout Cote d’Ivoire will be arranged by EAI. Travel to Cote d’Ivoire must be arranged by the vendor, and the total price must be included in the response to the proposal.

Selected vendor will be required to sign an NDA as some documents may contain confidential information.