Senior Advisor at John Snow

Description:

inSupply Health is an East African health advisory firm that designs people-centered, scalable, sustainable supply chain solutions. We focus on optimizing data visibility and use, workforce development, and continuous performance improvement. inSupply operates as a social enterprise, aiming for business sustainability while achieving our social mission. We aim to transition short-term supply chain fixes into sustainable solutions that transcend specific projects or funding streams. Our work focuses on democratizing access to quality, affordable, contextualized supply chain learning and innovations so local and regional supply chain actors can improve the performance and efficiency of their supply chains and health systems towards better health outcomes.

inSupply Health is headquartered in Nairobi, with a branch in Dar es Salaam and is affiliated with JSI Research & Training Institute, Inc. (JSI). Our team of dynamic local consultants works closely with public and private sector clients to design optimized, responsive and resilient supply chain systems that deliver essential health products such as antimalarial and HIV medications, vaccines and contraceptives in complex settings. We pioneer innovative approaches by taking proven methodologies from the commercial sector to adapt them for the context, but also co-create solutions with our clients so they can own, implement and continuously improve their systems independently in the long term.

Overview:

Our ideal candidate is passionate about improving supply chains and health systems, self-driven, creative, flexible, a critical thinker and focused on finding innovative solutions to complex problems. S/he is outcome-oriented and adept at driving business development. S/he has a track record in management and leadership, is team-oriented, has experience in mentoring and building capacity of junior staff and partners, and has experience negotiating and advocating with public sector clients for uptake of new approaches and strategies. S/he is entrepreneurial, curious, attuned to private sector trends, and is agile and believes in continuous learning and in growing professionally and personally. The candidate is excited to actively shape inSupply’s growth and evolution as an organization. All staff at inSupply work across subject matter domain areas and projects; the candidate must have demonstrated experience with working across teams and content areas effectively and must be comfortable with the unpredictability that is characteristic of organizations in their startup years.

General Responsibilities:

Responsibilities include, but are not limited to:

• Serve as a representative and brand ambassador of inSupply, including participation in working groups. Give and attend debriefings, conferences and seminars as a representative and to disseminate our work; debrief and share key information appropriately within the organization. Work with the communications team to promote these activities, affirming inSupply as a strong brand and go-to partner in key domain areas in Sub Saharan Africa.
• Serve as an activity manager for one or more activity streams, undertaking routine project and budget management, and providing technical leadership to plan and oversee implementation of key inSupply Health activities in Tanzania or Kenya; track and monitor implementation progress, ensuring quality, accountability and operational efficiency for key deliverables.
• Participate in learning and embrace growth-focused goal setting, be open-minded and willing to do the hard work of real learning and innovation.
• Model inSupply’s culture, values, standards and critical behaviours to the team.
• Proactively identify opportunities for knowledge management internally and externally to document and share processes, successes and lessons learned.
• Participate in new business development, strategy and play an active role in growing inSupply’s business and diversifying its portfolio through strategy development, proposal writing, developing new service offerings, and expanding our network of clients and strategic partners.
• Supervise, manage and mentor staff and participate in recruitment of new staff at inSupply Health Tanzania or Kenya.
• Travel locally, regionally and internationally as needed to guide and support implementation of organizational and project objectives and deliverables.
• Other duties as assigned.

Specific Responsibilities for Leading the Market Shaping & Development Domain:

In addition to the general responsibilities above, the Senior Advisor will serve as the leader for the Market Shaping & Development Domain and will have the following specific responsibilities:

• Serve as a subject matter expert and thought leader in markets, from a market-entry and market-shaping or influencing perspective, connected to inSupply’s strategy and priorities. Ensure constant scanning of the environment, key strategic players and trends, continuous engagement with potential and existing customers to be able to lead teams to evolve inSupply’s understanding of current pain points/problems towards developing robust, innovative and future-looking approaches, tools and solutions.
• Demonstrate consistency and expertise in applying inSupply’s standard tools and approaches, including human-centered design, adaptive learning and continuous improvement. Lead the way in incorporating these approaches in project and domain workstreams, ensuring a collaborative approach with other domain area teams and across the organization.
• Lead the development, execution of objective and key results (OKRs) of the MSD domain to support organizational and strategic KPIs with a specific focus on market-shaping and development as practiced by inSupply.
• Implement individual staff PMPs/OKRs, learning and development plans to build skills, and provide mentorship for professional and personal development to junior staff.
• Participate in the development and implementation of marketing strategies to generate demand for inSupply Health products and service offerings in Tanzania or Kenya, ensuring a consistent focus on identifying and segmenting new and existing customers and new product or service offerings in supply chain to meet customer needs.
• Contribute to new business development and growing inSupply’s business with a particular focus on new products and services for private clients to diversify the organizational portfolio of clients and pipeline leading to sustainable revenue.

Essential Skills and Qualifications:

• A master’s degree in a health-related field and over 10 years of technical experience in global health, or development. Pharmacist degree or supply chain certification highly desirable.
• Specific expertise in health supply chain management, pharmaceutical management, with evidence of work across programs such as essential medicines, malaria, family planning, immunization programs.
• Experience building relationships with a variety of partners working in the private sector in Kenya and Tanzania is required. Experience working with such partners in other countries in the region is highly desirable.
• Experience with the international donor community, including bilateral and multilateral donor agencies and private foundations.
• Experience in business development or commercial role within a healthcare field such as pharmaceuticals or medical devices.
• Demonstrated initiative and leadership skills, including the ability to energize, motivate, and support staff, consultants, advisors, and partners from different cultures and time zones.
• A proven ability to work as a part of a team, a team player with the ability to work well with people at all levels and across functional areas. Must be self-managing of own time and results, clear communicator with a track record of developing processes, building consensus, clarifying expectations, and facilitating decision-making.
• Experience with mining, analysis, interpretation and presentation and visualization of data is desirable.
• High levels of personal and professional ethics and integrity are required. The ability to assess and manage risks and strong customer service skills are strongly preferred.
• Excellent and proactive oral and written communication, presentation, and organizational skills (both analytical and problem solving) and the ability to distill complex ideas into simple language.
• Ability to travel 40% time, locally, regionally, and internationally.
• Ability to use cloud-based productivity, project management, and database apps — specifically Google Suite, Miro, Zoom, CRM platform, and Slack.
• Fluent in English and Kiswahili, with proficiency in French highly desirable