Senior Head of Content At CTG

CTG overview:
CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.
CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.
Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.
Visit www.ctg.org to find out more

Overview of position:
Chelsea Communications is a Cape Town based team skilled in communication & B2B marketing. We are part of the Chelsea Group, a stable of global companies that specialise in solutions for challenging environments, helping to enable change & lay foundations for positive growth. The Chelsea Group’s services range from humanitarian HR, clean water solutions, risk management & security, camp build & management for complex environments, crisis response & medical assistance, as well as leadership development.
Chelsea Communications manages all the marketing & communication for these pioneering & diverse companies & is looking for the right person to join the team, to lead on all content & communications.
The kind of work that we deliver is broad, ranging across content creation that gets to the heart of a business, internal communications including key message campaigns, branding & positioning & certain PR needs.
We are an agile, committed team who value a positive, community approach to our day to day working life & are always there to support each other. We are at an exciting stage, as we transition from department to internal agency & are looking for that dynamic someone to lead our content team into this exciting new chapter.

Role objectives:
This senior role calls for someone who is passionate about the power of communication, committed to editorial excellence & has strategic experience developing brand messaging that helps to transform business trajectories. You will lead the Creative team of 2 Designers & 1 Communications Specialist & our network of Freelancers, ensuring that all content created is of exceptional quality & in line with our clients’ business priorities. You will work closely with the Communications Director & the Group Marketing Manager on strategy. You will work closely with the Communications Director, as the 2nd most senior person on the team. The right fit for this role is someone who truly believes in the power that on point communication & messaging can have for a business & has an extensive track record in communications or marketing & crafting content & messaging. You will help the Chelsea companies thrive through developing & harnessing key business messages. You will also help the creative team thrive. Our work is varied here is a sample of the kind of work you would be involved in:
Strategic repositioning of brands with regards to messaging, narrative & collateral (working closely with the CEOs of some of the group’s emerging brands).
Internal communication strategies – eg communicating with 10k humanitarians around the world.
Crisis communications (for example with regards to the recent violence in Gaza).
Overseeing press releases in response to media enquiries.
Direction of speeches for CEOs at key events.
Working closely with social impact team to further develop sustainability & shared value strategies across the group.
Part of the brainstorming for creative concepts for marketing ouput.

Specific responsibilities include but are not limited to:
Responsible for sign off of all content that comes through the studio.
Overseeing & mentoring the creative design team (2 Designers) & the communications team (1 Communications Specialist).
Ensuring that all content & communication for every brand is consistent, impactful & relevant.
Overseeing briefs for projects including copy & creative direction.
Developing the strategic positioning of our clients’ brands, including brand narrative & messaging.
Working closely with our clients at c-suite level, alongside Communications Director.
Working closely with the Communications Director in this shift from department to internal agency, helping to create methodologies.

Project reporting:
This role reports to the line manager.

Key competencies:
15+ experience in marketing or communications / PR.
PR Directors especially would be a good fit.
5 years in a senior strategy role.
Relevant degree in marketing, communications or PR, journalism or english.
Confident to liaise with our clients’ CEOs & senior management.
Exceptional writing & editing skills.
An eye for detail, language, flow & grammar & an appreciation for the crafting of messaging.
Proven ability to develop brand voice.
Experience managing a team of Designers & Copywriters.
Ability to multitask & plan across a range of project.
Portfolio of work to share.

Team management:
This role will be responsible for managing a small team.

What you’ll get:
An inclusive & supportive work environment.
Working across a diverse portfolio of clients.
A team that shares your passion for people & precision.
The opportunity to make a real impact on brands’ success stories.

Need to know:
Office in Newlands, Cape Town.
Opportunity for hybrid work, although in the initial phases would need to be present in office to connect with the team.
Salary dependent on experience.
30 days leave.
Salary comes with medical aid hospital plan & life insurance.

General:
Qualified female candidates are encouraged to apply for this role.

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