Senior Manager/Global Lead Centre of Social Excellence At European Management Solutions

Job title: Senior Manager

Location: Cameroon

Start date: asap

What the NGO offers:

• A unique work experience in a dynamic non-profit directly impacting the conservation of the environment and improvements in human rights and social equity through supply chains;
• An innovative environment with the chance to work in a multicultural team;
• The opportunity to participate in complex projects and build client relationships with exposure to different tasks.

Responsibilities and Scope:

• Serve as the lead Manager for CSE Africa, including working with a team to develop the vision and strategy for CSE Africa, fundraising, and managing all operational aspects of implementation;
• Design training programs based on the needs of companies, governments and NGOs related to improving relationships with local communities, and supporting community development in rural areas across Africa;
• Ensure that the newest learnings related to best practices for ensuring Social License to Operate are incorporated into CSE trainings;
• Serve as center representative during projects by responding to and resolving emergency situations and ensuring that all aspects of projects/events are implemented and controlled according to plans;
• Represent CSE in public relations/liaison capacity on matters relating to the training center and projects;
• Design, develop and recommend new programs, projects and activities relating to training, research, and executive or student education;
• Serve as a key liaison with a wide variety of external audiences, including companies and other organizations who will send staff for training and/or receive students for professional projects, donors who support the core work of the centre, and students who are seeking a career as a social manager working with companies, NGOs or governments;
• Coordinate with key topical social experts to serve as trainers and advise on curriculum and student selection;
• Coordinate with Universities and Training Centres across Africa to set up recruitment channels for high-quality students;
• Oversee daily center operations and coordinate center activities through assigned staff; including prioritizing and delegating work activities, and ensuring high quality delivery within budget and according to agreed schedules;
• Prepare and monitor budgets for the Centre, including trainings, research, professional projects, and events;
• Prepare periodic reports, financial statements and records on center projects, progress, status or other special reports for management or outside agencies;
• Develop communication and promotional literature for distribution such as newsletters, announcements, brochures or flyers and coordinate printing and distribution;
• Work with companies, civil society and governments to organize professional projects to be carried out by CSE students with the goal of promoting better community relations and social management;
• Direct, monitor, and coach CSE students in research and professional project activities including data collection, evaluation and analysis for a research project;
• Prepare or assist in the preparation of proposals for funding of new or continuous projects;
• Evaluate centre activities for effectiveness to develop improved methods; devises evaluation methodology and implement; analyze results and recommends and/or takes appropriate action;
• Reviews applications or other centre documents to determine acceptance or make decisions pertaining to the center;
• Book and schedule facility and services for center projects/events; negotiate and prepare rental contract determining fees and terms of contract; estimate costs and determines project/event budgets;
• Recruit center participants and members utilizing most appropriate promotional or marketing methods, such as individual letters, brochures or presentations at meetings.

Required expertise:

• Bachelor’s degree and/or Master’s degree in a field appropriate to the area of assignment (Social, environmental studies);
• At least 10 years of experience in managing programs/projects including company-community relations, community development and community land rights;
• Minimum 5 years of experience in fundraising, business development, proposal development for companies and donors (written & financial); management of workplans & budgets;
• Experience in developing and executing successful training programs and knowledge of various training and teaching methods;
• Good knowledge of talent management and succession planning methods;
• Successful at establishing and maintaining internal and external relationships, building trust, developing partnerships with international/regional organizations, government and private sector;
• Excellent written and verbal communication skills in English and French;