Senior Operations Assistant (Compliance)-G6 At International Organization for Migration

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at www.iom.int/diversity.

Organizational Scope & Context:

Since the inception of IOM in 1951, Movement Operations have been and continue to be a fundamental pillar of the Organization’s work. The organized movement of persons in need of international migration assistance is a primary mandate of the Organization and a cornerstone of IOM’s operations. Movement Operations Units in various IOM Country Offices, coordinated under the Resettlement and Movement Management (RMM) Division in the Department of Mobility Pathways and Inclusion at IOM’s Geneva Headquarters, are responsible for all aspects of travel for migrants and refugees under IOM’s auspices, in accordance with the various framework agreements with resettlement and receiving Governments and partners across the spectrum of the Organization’s programmes.

Under the overall supervision of the Chief of Mission and the direct supervision of Movement Operatitons Manager, the Senior Operations Assistant (Compliance) is responsible for undertaking compliance activities, with the following duties and responsibilities.

Core Functions / Responsibilities:

1. Safeguarding Programme Integrity: In close coordination with the Operations Manager in the Country Office and with the Senior Operations Associate (Compliance) in the regional RMM HUB, undertake compliance activities, including monitoring and evaluation of programmatic and organizational policies, requirements, and guidelines in Egypt movement operations.
2. Data Collection: In close coordination with the Operations Manager in the Country Office and the Senior Operations Associate (Compliance) in the Regional RMM HUB, oversee and assist with the design, usage and implementation of data collection tools, including other tools and activities pertaining to implementing and monitoring compliance with relevant programme requirements and integrity. Conduct surveys, observations and assessments in the country office, as required.
3. Data Quality: Assist in ensuring a high quality of data by confirming accurate collection, entering, maintaining, safeguarding and reporting of data related to the operationalization of USRAP programmatic, RMM’s and organizational policies, requirements, and guidelines in Egypt.
4. Compliance Monitoring: In close coordination with the Operations Manager in the country office, the Senior Operations Associate (Compliance) in the Regional RMM HUB, conduct regular compliance monitoring, including supporting the conduct of the CMS exercises, conduct regular spot checks, reporting to the Operations Manager, and assisting in increasing staff’s knowledge of the requirements of the programmatic and organizational policies and guidelines through regular, accurate information sharing, and advising Project Managers.
5. Awareness Raising: In close coordination with the Operations Manager in the Country Office and the Senior Operations Associate (Compliance) in the regional RMM HUB, lead activities pertaining to increasing staff’s knowledge of programmatic and organizational policies, requirements, and guidelines through regular, and accurate information sharing, advising Project Managers, and answering staff questions.
6. Follow up: In close coordination with the Operations Manager in the country office and the Senior Operations Associate (Compliance) in the Regional RMM HUB assist with, developing and implementing plans to facilitate full compliance with the programmatic, RMM’s and organizational policies, requirements, and guidelines and help the Operations Manager to address any compliance violations in Egypt.
7. Compliance Approaches: As necessary, provide technical and administrative support to the Senior Operations Associate (Compliance) in the Regional RMM HUB in identifying, adjusting and implementing approaches to compliance with programmatic and organizational policies, requirements, and guidelines in Egypt.
8. Compliance Knowledge Management: Organize, coordinate and maintain detailed records of documents and activities pertaining to the compliance with the programmatic and organizational policies, requirements, and guidelines. Support reporting pertaining to compliance of the Country Office to the Head of Regional Operations, USRAP Washington, D.C. and RMM HQ.
9. Confidentiality: Maintain and promote the confidentiality and integrity of all relevant paperwork in line with standards of conduct and data protection rules. Alert the Movement Operations manager in the country of any non-compliance to SOPs or codes of conduct by IOM staff members or partners.
10. Quality: Facilitate observations of the movement operations activities in the Country Office operation, Analize and report results to the Operations Manager in the Country Office for decision making about capacity building needs and required changes in the procedures.
11. Perform other relevant duties as assigned.

Required Qualifications and Experience:

Education

• University degree in a related field from an accredited academic institution with four years of work experience; or,
• Completed secondary education with six years of relevant working experience.

Experience

• At least 4-6 years of relevant experience (please see above) in such areas as migrant assistance, refugee resettlement, monitoring and evaluation, data collection, travel industry and education sector, etc.
• Prior Movement Operations experience, transportation-related and/or management experience a strong advantage.
• Experience working in a multi-cultural setting.
• Experience in developing data collection tools and collecting and analysing data.
• Experience in compliance or related field is desirable.
• Work experience in IOM or other UN agency is a strong advantage.

Skills

• Good quantitative and qualitative data analysis skills.
• Thorough knowledge of English language.
• Strong interpersonal and communication skills.
• Attention to detail and ability to organise.
• Self-motivated, objective driven and able to use own initiative and work under pressure with minimum supervision.
• Ability to meet deadlines.
• Computer/software literate with good knowledge in Microsoft Office.

Languages

• For all applicants, fluency in English and Arabic is required (oral and written).

Notes

Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php).

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these three values:

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2

• Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
• Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
• Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

IOM’s competency framework can be found at this link.

https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.pdf

Competencies will be assessed during a competency-based interview.

Other

Any offer made to the candidate in relation to this special vacancy notice is subject to funding confirmation.

This is a national position and as such only Egyptian citizens and legal residents with authorization to work in Egypt at the time of the application will be considered.

Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa and authorizations by the concerned Government, where applicable.