Senior Operations Assistant Region North At International Organization for Migration

Position Title : Senior Operations Assistant
Duty Station : Geographical coverage (as per Annex A)
Classification :General Service Staff, Grade G6
Type of Appointment : One Year Fixed Term (OYFT) with the possibility of extension (37.5 hours per week)
Estimated Start Date : As soon as possible
Closing Date : August 25, 2024

Established in 1951, IOM is a related organization of the United Nations and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive environment. Internal and external candidates are eligible to apply for this vacancy. For the purpose of the vacancy, internal candidates are considered first-tier candidates.

Context:

Under the overall supervision of the Chief of Mission (CoM) in IOM Netherlands and the direct supervision of the Team manager of the AVRR ( Assisted Voluntary Return and Reintegration) field counselling unit and in close cooperation with the other unit heads, the incumbent will have the following duties and responsibilities in order to supervise and lead day-to-day coordination of the activities of the local field team and to facilitate and support the voluntary return of migrants.

Core Functions / Responsibilities:

• Supervise local field team activity to make sure that AVRR migrant counselling, file management, (data) reporting and (financial)administration and networking activities follow IOM procedures, AVRR guidelines and cooperation agreements with third parties. Monitor the quality and quantity of file management and reporting in the assigned region.
• In coordination with the Team Manager, delegate tasks and divide the workload to assigned staff within the region. Assess regional needs and propose new activities in anticipation to the aim and assistance provided under the REAN programme.
• Monitor, evaluate and discuss the performance of local staff members and coach them to support their professional and personal growth and together work on defining and achieving personal development and local team goals. Provide input for and participate in PAS sessions with individual staff members.
• Act as the IOM contact person in the region for DT&V, COA, municipalities, NGOs and other stakeholders. This includes regular meetings on local management level, ensure good and efficient working relations with third parties, explore new opportunities / expand regional and local cooperation and improve IOM’s visibility on a local level.
• Coordinate and strengthen local networking and information sessions to stakeholders including migration chain organizations, local government, and NGOs.
• Stay up to date on local, national and international developments concerning the AVRR target groups and inform AVRR management of relevant local changes.
• Perform operational AVRR tasks in the field depending on the local needs and region)
• Perform any other duties as may be assigned.

Required Qualifications and Experience

Education

• University degree (BA, or Dutch HBO) in social domain, public administration, or a related field from an accredited academic institution, with four years of relevant professional experience, preferably in similar roles
  or
• Completed High School degree from an accredited institution, with six years of relevant professional experience, preferably in similar roles.

Experience

• Strong communication skills
• Preferably experience in a supervisory role.
• Experience with giving presentations.
• Demonstrated experience in building and maintaining a strong network.
• Experience in working in an international and multicultural (of diverse) environment and familiarity with the work of international organizations are distinct advantages.
• Demonstrated proficiency with Microsoft Office Suite of applications, including Word, Excel, and PowerPoint as well as Outlook is required.
• Experience with the target groups relevant to IOM.
• Knowledge of asylum and migration law and processes and the parties involved.
• Willing to travel in the Netherlands and preferably have a driving license.

Languages

Fluency in Dutch and English is required.

Required Competencies

Values

Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – Behavioural Indicators level 1

Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action-oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Other

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa and authorizations by the concerned Government, where applicable.

Only candidates residing in either the country of the duty station or from a location in a neighbouring country that is within commuting distance of the duty station will be considered. In all cases, a prerequisite for taking up the position is legal residency in the country of the duty station, or in the neighbouring country located within commuting distance, and a work permit, as applicable.

As part of the mandatory medical entry on duty clearance, candidates will be requested to provide evidence of vaccination against COVID-19.

This post is subject to local recruitment. Only persons holding a valid residence and work permit for The Netherlands will be eligible for consideration.