Summary
The Senior Program Coordinator plays an important team and project support function within Save the Children’s large, complex, and fast paced Department of Global Health (DGH) in the International Programs Division. Under the direct supervision of the Senior Program Manager, you will be responsible for providing programmatic support to specific bi-lateral and global Nutrition and WASH programs, and providing cross-cutting administrative and operational support to the Nutrition, WASH and Climate Change and Health team.
What You’ll Be Doing (Essential Duties)
Project and Award-Specific Operations and Support (50%)
- Provide support to finalize donor reports or deliverables, including the coordination and compilation of inputs and feedback from technical staff, review, copy-editing of documents and translation if/when appropriate.
- Provide programmatic, coordination and operational support to ensure successful startup of global and bi-lateral programs including facilitating update meetings with country teams and keeping technical and country teams updated on program management requirements.
- Coordinate input for and contribute to technical documentation, literature review collection, technical assessment reports, program briefs, project success stories, and other project specific quarterly and annual documents or reports for external audiences as requested.
- Provide analysis support to technical advisors with data interpretation as needed.
- Coordinate work planning processes including gathering input from technical team members and tracking progress against the work plan during implementation with teams using program management best practices.
- Organize technical webinars and support preparation of professional presentations for donors on program implementation.
- Pro-actively interface with various project senior management teams and key stakeholders on a number of cross-team and agency-wide initiatives and projects and strengthen relationships between departments and teams.
- Backstop the Senior Program Manager’s responsibilities as needed with communicating with country programs, tracking progress of deliverables, resolving challenges and proposing solutions with home office and country program staff. Backfill for other coordinators in DGH as needed.
Team Specific Administrative & Operational Support (30%)
- Proactively support and sometimes facilitate regular team meetings, team retreats, workshops, webinars, teleconferences, international conferences and events. This includes drafting and copy-editing presentations, documents, and reports, coordinating and finalizing meeting agendas, disseminating and compiling information, notetaking, tracking and following up on action items, supporting abstract submissions, providing technology and logistics support, and other administrative support functions as needed.
- Track team travel and events calendar, including travel planning, visa requests, and monitoring adherence to travel guidelines and submission of trip reports.
- Assist with procurement agreements and payment for vendors or consultants depending on the award and departmental guidance.
- Coordinate and contribute to team-related proposal development efforts, as requested.
- Serve as point of contact and champion for Save the Children’s processes, procedures, systems, and tools, and help train team members and troubleshoot issues.
- Provide administrative support during team and project recruitment processes, and lead onboarding and orientation of new and transitioning team members.
Knowledge Management for Team(s) and Specific Projects/Program(s) (20%)
- Support agency quarterly reporting.
- Ensure all external donor reports follow correct donor and/or agency branding guidelines.
- Serve as point person for the team’s internal knowledge management systems, including maintaining staff contact information and distribution lists, organizational charts, and team and/or project homepages, and ensure that these systems are updated in accordance with department, project, and agency guidelines. Manage team SharePoint shared folders and archive project reports in the appropriate electronic libraries.
- Serve as point person to update the department with project information, factsheets, and capability statements, and work with both Knowledge Management and New Business Development staff to ensure documents are kept up-to-date.
- Support DGH’s Knowledge Management team to ensure each team’s project tools and resources are uploaded and stored in the appropriate agency libraries or resource sites, and liaise with DGH’s Knowledge Management Senior Specialist.
Required Qualifications
- Minimum of a High School diploma or equivalent, plus at least 3 years of relevant experience
- Demonstrated experience with meeting and events planning and organization
- Proven organizational, attention to detail, and time management skills, with a demonstrated ability to handle multiple tasks and support multiple team members simultaneously
- Professional proficiency in MS Office Suite
- Professional proficiency in spoken and written English, particularly to edit reports for grammar and punctuation.
- Proven ability to communicate and collaborate with individuals and teams at all levels
- Demonstrated commitment to fostering an environment of diversity, inclusion, and belonging
Preferred Qualifications
- Work experience preferably in an office setting gaining administrative or process management experience in a large complex organization and supporting teams working on international/relief programs
- Experience in knowledge management, communications, documentation, writing, creating infographics and professionally formatting documents, and information technology systems
- Second language skills such as French, Spanish or Portuguese
Why you should join the Save the Children Team…
Save the Children US offers outstanding benefits that include health, dental, vision and life insurances, pet insurance, short-term and long-term disability coverage, an Employee Assistance Program, 403(b), generous vacation, personal sick leave, family leave, parental/adoption leave, commuter benefits, dress for your day, and much more.
Click here to learn more about how Save the Children US will invest in YOU!
About Save the Children
Save the Children believes every child deserves a future. In the United States and around the world, we give children a healthy start in life, the opportunity to learn and protection from harm. We do whatever it takes for children – every day and in times of crisis – transforming their lives and the future we share.
*Our work for children and their families requires that we commit—at every opportunity—to work together to identify and dismantle persistent systemic and structural racism, inequality, and any other forms of discrimination in this country and beyond. As an anti-racist organization, Save the Children will not tolerate discrimination in any form—in our employment practices, amongst our staff, in our leadership or toward the people we serve. We stand in solidarity with allpeople to fight for equal rights, justice, inclusion, and belonging.*
We provide equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, gender, gender identity or expression, ancestry, sexual orientation, national origin, age, handicap, disability, marital status, or status as a veteran. Save the Children complies with all applicable laws.
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