Service Now (Product Owner Asset Manager) At Oxfam GB

Oxfam is a global movement of people working together to end the injustice of poverty.

• Do you have experience maintaining and developing a CMDB and SAM in ServiceNow?
• Are you skilled at configuring, maintaining, and evolving ServiceNow asset Discovery?
• Do you have experience of Process development, Verification and Validation?

We are looking for a Service Now (Product Owner Asset Manager) at a pivotal time of transition and change for the organisation.

What you’ll be doing:

In this role, you will be maintaining the list of backlog change items and prioritising them based on the overall strategy and objectives. The Service Now Product Owner is also responsible for ensuring the integrity of service assets and configuration items through an established and well maintained CMDB delivered via ServiceNow. The role will oversee all activities within the IT asset lifecycle; ensuring the value, cost and risk are all optimised for both hardware and software.

You will have:

We’re looking for a candidate who cares about Oxfam’s mission to end poverty and is personally aligned to he values of empowerment, accountability and inclusion in all you do and our feminist principles.

An ideal candidate for the role will also have/ be:

• Demonstrable experience maintaining and developing a CMDB and SAM in ServiceNow
• Skilled at configuring, maintaining, and evolving ServiceNow asset Discovery
• Experience of Process development, Verification and Validation.
• Demonstrable leadership experience within IT Asset Management.
• Ability to implement change and experience of doing so

Flexfam

We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you. We think this role would work particularly well as a hybrid role (mostly home based with team collaboration in Office meeting spaces).

Our values and commitment to safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

How to apply

As part of your online application, please upload your up to date CV and a covering letter explaining your suitability against the essential criteria in the job profile.

About us

Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.

Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.

In response to Covid-19 if you are offered a role where you are required to travel between countries please ensure you have been briefed by the Hiring Manager about any changes to working or precautions you should take as part of your role.