SIEGE – Medical Volunteer Network Development And Management Officer – M/F At The Chain of Hope

About The Chain of Hope

Chain of Hope (CRC) is an international NGO founded in 1994. Its mission is to strengthen health systems to give everyone, especially children, the same chances for survival and development. Helping the most marginalized children is more than a moral obligation; it is essential to achieving the United Nations 2030 goals for children’s health and well-being.

We operate in 27 countries using a comprehensive approach, focused on children but also on mothers and disadvantaged communities:

• Prevention and screening from a very early age, particularly as part of school health programs.
• Care and surgery, to meet the most urgent needs of children and their mothers.
• Training and skills transfer to local teams thanks to our international network of experts in all areas of surgery.
• Construction and equipment of hospital structures adapted to local needs.

Position and mission

The Medical Volunteer Network Coordinator is responsible for managing and facilitating a network of volunteer healthcare professionals. They work to strengthen volunteer engagement, coordination, and motivation by organizing training activities, events, and exchanges.

Main activities:

1. Development and management of the volunteer network.

• Maintain and strengthen the link between the NGO’s headquarters and medical and healthcare volunteers based in France throughout the country.
• Organize and coordinate events (meetings, seminars, training sessions) designed to inform, motivate and unite volunteers around the NGO’s strategic directions
• Create communication tools and supports to boost interactions between the volunteer network and headquarters – particularly the Medical Department and the Operations Department – ​​through various actions: newsletters, online groups, social media, etc.
• Contribute to all actions of the Medical Department aimed at identifying and recruiting new volunteers
• Organize the integration of new volunteers into the network, in close collaboration with the Human Resources Department
• Propose new actions and activities aimed at ensuring the development of volunteers in their activities and their positioning within the NGO.

1. Link with headquarters and project coordination:

• Facilitate communication between the various headquarters departments, certain field workers, and medical and healthcare volunteers
• Promote the transmission of information concerning the organization’s projects and the nature of the needs for medical and healthcare personnel in the various areas of intervention
• Collect volunteers’ opinions on the exercise of the activity and the accomplishment of missions; suggest improvements for better cohesion of the network.
• Assist the Head of the Medical Department in the implementation of specific projects assigned (logistics, administrative monitoring, evaluation of activities).

1. Administrative and organizational support:

• Participate in administrative management related to medical-surgical missions in conjunction with the Operations Department
• Support the Head of the Medical Department on administrative and logistical matters regarding all activities of the Medical Department.
• Manage and ensure the regular updating of the database of volunteer medical and healthcare personnel and their activity
• Contribute to the preparation of internal and external reports related to the volunteer network
• Support the effort to systematize and analyze mission reports produced by medical-care volunteers.

Desired profile

Training:

• Paramedical/medical training or training in project management, human resources, or related field.

Experiences:

• Minimum 3 years of experience in a similar position, preferably in an NGO or non-profit organization.
• Prior experience in network management, community leadership, or coordination of volunteer teams.
• Knowledge of the medical and humanitarian field is an asset.

Required skills and qualities

• Strong project management skills (planning, organization, monitoring, evaluation).
• Proficiency in office and management tools (Excel, databases, online collaborative tools).
• Excellent oral and written communication skills.
• Good interpersonal skills and the ability to motivate a team of volunteers.
• Sensitivity to the challenges of the humanitarian sector.
• Adherence to the ethical principles of the association
• Fluent French required (oral and written).
• Professional English required

Terms :

• 12-month fixed-term contract
• Full-time position, based at the association’s headquarters in Paris, 75015
• Contract start date: June 2025
• Mutual insurance covered at 80%
• Meal vouchers worth 10.83 euros covered at 60%
• 50% transport subscription reimbursement
• Teleworking Charter
• 23 days of annual RTT
• Proposed salary: between 34,800 and 39,600 euros gross per year, depending on profile and experience.