Sponsorship ASISt Support Analyst At Save the Children

ROLE PURPOSE

The Automated Sponsorship Information System (ASISt) Support Analyst role provides support to those countries operating the ASISt system to ensure a smooth operation of ASISt so that the Sponsorship team will be able to meet all sponsorship-related objectives and maintain an accurate child information in their country offices.

Acting as a key liaison between SCI and SC US the role holder is responsible for working with the Country Office ASISt staff to maintain the sponsorship database in ASISt. This entails supervising all ASISt-related technical activities and providing technical support to sponsorship countries and feeding back Bugs to SC US

QUALIFICATIONS AND EXPERIENCE

Essential:

  • University degree in any relevant field.
  • Minimum of three years’ experience in Management Information System.
  • Proficiency in database management system including MS Access and SQL server
  • Strong knowledge of windows operating system for both clients and servers and experienced in remote management and support.
  • Experience of solving complex business and technical issues through trouble shooting and analysis, driving through to resolution.
  • Excellent communications and interpersonal skills with ability to explain complex technical and non-technical information in a succinct and compelling manner to all levels of seniority.
  • Ability to work on own initiative to build on and develop the role, combined with the ability to work effectively as part of a team
  • Able to adapt to different working hours and interact with people from different cultural and geographical backgrounds.
  • Commitment to Save the Children value

Desirable:

  • Prior experience in child sponsorship strongly preferred
  • Knowledge of ITIL processes
  • Azure or any cloud service providers
  • Citrix provisioning services
  • Experience of working as part of a globally distributed team
  • Experience / exposure to the non-for-profit sector and/or developing countries
  • Ability to work under pressure
  • Fluency in English, both written and spoken.
  • Willingness and ability to travel as needed.

How to apply

Please follow this link to apply: https://www.aplitrak.com/?adid=YS50YW1iYS42NTM0MC4xMjE4NUBzYXZldGhlY2hpbGRyZW5hby5hcGxpdHJhay5jb20

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Maiduguri Borno State Nigeria

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