Superstore Retail Manager (Oxford) at Oxfam GB

Oxfam is a global movement of people working together to end the injustice of poverty.

Do you have the ability to lead a team with some leadership experience?

Do really enjoy working with people and achieving results through others?

Do you have the ability to delegate and coach individuals and teams?

If the answer is yes, then we would like to hear from you.

We are looking for a Superstore Retail Manager at a pivotal time of transition and change for the organisation

What you’ll be doing:

In this role, you will help run Oxfam’s first Superstore a large 18.5 Kft2 destination store that offers a bigger experience: enormous product choice, a café and with an Oxfam Online Shop area hub. You will assist with managing a programme of activities and workshops with other departments within Oxfam and community groups.

You’ll have:

We’re looking for a candidate who cares about Oxfam’s mission to end poverty and is personally aligned to the values of empowerment, accountability, and inclusion in all you do and our feminist principles.

An ideal candidate for the role will also have/ be:

  • Ability to work collaboratively and consultatively with the Superstore manager. (E)
  • Ability to lead a team with some leadership experience. (E)
  • Really enjoy working with people and achieving results through others. (E)
  • Ability to delegate and coach individuals and teams.(E)
  • Excellent customer service skills. (E
  • Friendly and approachable with excellent customer service skills. (E)
  • Ability to manage time under conflicting priorities. (E)
  • Ability to demonstrate resilience to the everyday pressures that come with the role. (E)
  • Good communication skills. (E)
  • Enthusiastic and motivated with the ability to motivate others. (E)
  • Open and adaptable to change and able to support others through it. (E)
  • Ability to understand and establish successful retail processes. (D)
  • Ability to understand basic financial reports. (D)
  • IT literate, with basic numeracy skills, using email systems and online resources; basic spreadsheets and word processing packages. Understanding of social networking and online sales. (E)
  • Works and acts within Oxfam’s values (E)
  • Able to work within required Safeguarding practices (E)
  • Ability to demonstrate an understanding of the value of volunteering within our shop model
  • Experience of the Fashion & Accessories market (D)

Our values and commitment to safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

How to apply

As part of your online application, please upload your up to date CV and a covering letter explaining your suitability against the essential criteria in the job profile.

About us

Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.

Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.

How to apply

Please apply here: https://jobs.oxfam.org.uk/vacancy/superstore-retail-manager-oxford-trd3392/16483/description/

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