Support Manager At Norwegian Refugee Council

**This position is for Yemeni Nationals only**

Your purpose as Support Manager is to coordinate and manage the support functions at the Area Office, and work along with the Area Manager on various functions while providing quality and efficient support for programmes implementation.

On your responsibilities, you shall

1. Coordinate and align operational support with program plans at area level through proper planning;
2. Be accountable for the archiving of all the support department related documents in line with NRC, donors, and legal requirements
3. Be responsible for identifying compliance, risks areas, and mitigation measures in the area in adherence to NRC policies, guidance, handbooks and donor/auditor requirements, including with spot checks, field visits and in-depth reviews. It includes developing procedures and monitoring tools for corruption mapping and mitigation practices in all related support functions;
4. Maintain overall budget control and monitor cash flows and provides analysis to the local and country-wide management on the financial situation; assess and monitor costs and resources allocation at area level;
5. Provide support and guidance for audits related to all support functions of direct responsibility
6. Be responsible for implementation and oversight of an efficient, compliant, and accountable supply chain which meets programme needs. Engage with procurement and supply chain planning and follow up throughout project cycles.
7. Be responsible for oversight of procurement, transportation, stock and asset management, facility management, fleet and ICT.
8. Provide oversight on recruitments, performance management, training, induction, other HR & Admin related issues. It includes Ensuring adherence to the national labor law in all HR and Admin processes and procedures
9. Be innovate and promote the uptake of appropriate technologies that enable NRC to deliver cash and voucher-based interventions better. Provide an enabling environment for the implementation of cash-based interventions, including multi-purpose cash assistance, emergency cash responses. It includes the coordination with local actors and market analysis.

Professional competencies necessary to perform in this role:

• Bachelor degree in business administration, marketing, finance, operation or related field.
• Experience from working as a support staff in a humanitarian/recovery context
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Knowledge about own leadership skills/profile
• Fluency in English and Arabic, both written and verbal

To exceed expectations in this role, these skills, knowledge and experience are an advantage to have:

• Knowledge of the context in Yemen
• Knowledge of relevant government laws and directives
• Flexibility, adaptability, and a client-oriented approach with the different stakeholders (area and coordination levels management and his her managed team.)

For more details, click this job description

What We Offer

Female candidates are strongly encouraged to join our work culture that empowers every employee to share ideas and take responsibility: At NRC, we think outside the box. We encourage ideas and give responsibility to all employees at all levels, to help solve the complex issues that we face. You will have many opportunities to be heard and take the initiative

• 12 months fixed term contract
• Senior grade 8 in NRC’s grade structure
• An opportunity to match your career to a compelling cause
• A chance to meet and work with people who are the best in their fields