Service Support Worker – Emergency Department
Location: Ysbyty Gwynedd Emergency Department, Penrhosgarnedd, Bangor, Gwynedd, United Kingdom, LL57 2PW
Type of contract: Fixed Term Until 31 March 2024
Hours per week: 18
Salary: £20,405 – £21,210 per annum pro-rata
Do you love helping people in need? Are you looking for a rewarding role that could boost your career in the health and social sector?
We are looking for a caring and resilient person, who can think on their feet in a pressure environment to join our Independent Living team as a Service Support Worker.
Based in a fast-paced, busy and intensive Emergency Department, you will provide practical and emotional support to patients. You will carry out non-medical tasks to free up the medical staff to focus on their clinical role and make the visitors’ stay as comfortable as possible.
A day in the life of a Service Support Worker will include:
Escort patients to assigned departments
Collect prescriptions to speed up their discharge
Provide emotional support/pastoral care while they wait for treatment
Provide emotional support to close friends and families
Ensure that patients have food/drink while waiting for long hours and assist with food distribution in during mealtimes
Driving patients home after discharge and making sure they are safely settled at home
Referring patients to other sources of support in the community
Please note that this service runs from Monday to Sunday (including bank holidays) and the successful candidate will be expected to commit to shifts of up to 10 hours (flexible days).
To be a successful Service Support Worker, you will need to:
Gwybod sut i wella ansawdd gwasanaeth er budd defnyddwyr, gan ymdrin ag ymholiadau mewn modd diplomyddol a chyfrinachol.
Gwybodaeth dda am wasanaethau a ddarperir gan y GIG a Gofal Cymdeithasol.
Addysg hyd at lefel TGAU (neu gyfwerth trwy brofiad).
Bod yn llythrennog mewn TG.
Trwydded yrru lawn y DU sy’n eich galluogi i yrru cerbyd trawsyrru â llaw.
Y dyddiad cau ar gyfer ceisiadau yw 23.59 ddydd Llun 17 Gorffennaf gyda chyfweliadau i ddilyn.
Yn gyfnewid am eich ymrwymiad a’ch arbenigedd, byddwch yn cael:
• Gwyliau – Byddwch yn cael hyd at 36 diwrnod o wyliau blynyddol (gan gynnwys gwyliau banc) a’r opsiwn i brynu 5 diwrnod o wyliau ychwanegol.
• Cynllun pensiwn – Rydym yn cynnig hyd at 6% o bensiwn cyfrannol.
• Gweithio hyblyg – Byddwn yn gwneud yr hyn a allwn i sicrhau eich bod yn gweithio mewn ffordd sy’n addas i chi
• Cyfleoedd Dysgu a Datblygu – Ni yw un o elusennau mwyaf y DU ac mae gennym ystod eang o gyfleoedd gyrfa. Rydym hefyd yn darparu cyfleoedd dysgu cynhwysfawr i staff ddatblygu eu hunain.
• Gostyngiadau – Bydd gennych fynediad at ostyngiadau gwych trwy’r Cerdyn Gostyngiad Golau Glas a’n platfform buddion gweithwyr ein hunain.
• Cymorth Lles – Mae lles staff bob amser yn flaenoriaeth. Bydd gennych fynediad at gymorth iechyd meddwl a lles.
• Gweithio mewn Tîm – Byddwch yn gweithio fel rhan o dîm sy’n cefnogi ein cenhadaeth o helpu pobl mewn argyfwng.
• Beicio i’r Gwaith – Mae’r cynllun beicio i’r gwaith yn eich galluogi i brydlesu beic.
• Season ticket loan – We offer an interest-free loan to buy a season ticket for travel between home and work.
At the British Red Cross, we pride ourselves on our diverse workforce, and ensure we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring that our teams can bring themselves to work without risk or fear of discrimination. We do this through regular data reports, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, Disability and Wellbeing Network (DAWN), Gender Network, Carers Network and Youth Network.
Connecting human kindness with human crisis