Technical Assistant ICLA (Information, Guidance and Legal Assistance) – Piedras Negras At Norwegian Refugee Council

1. Objective

The Norwegian Refugee Council is looking for an enthusiastic and highly motivated profile for the Mexico office, with solid experience providing Information, Guidance and Legal Assistance. The holder of the position must be willing to handle refugee cases and other forms of regularization. immigration in Mexico, management of civil identity documents and access to basic services such as housing, work and education, among others.

2. Main Responsibilities

1. Support the coordination and implement information, guidance and legal assistance activities for the beneficiary population in the office, communities and in missions according to the assigned ICLA themes.
2. Actively participate in the planning, execution and monitoring of NRC activities at the local level in coordination with those who exercise their supervision.
3. Identify, document, attend to, refer and follow up on cases within the framework of the work carried out, and in coordination with other key actors.
4. Carry out case management activities through assistance and accompaniment in legal processes to facilitate access to rights in the assigned ICLA topics, as well as in the preparation of legal documents necessary to access and enjoy these rights, periodically monitoring the legal assistance processes seeking ensure its closure.
5. Provide support for the permanent review of cases and evaluate those that present the greatest need for legal attention for analysis of possible cases of strategic litigation and/or be referred to consultants according to established agreements.
6. Provide inputs for the design of legal strategies and ICLA activities to provide ICLA services in an efficient and timely manner.
7. Appropriately apply and archive the tools for collecting, evaluating and systematizing information on the activities carried out, as well as the means of verification.
8. Provide inputs for the development of operational standards, thematic publications and information material for ICLA.
9. Support in coordination with the administrative area of ​​the Office regarding purchasing and contracting processes related to the implementation of assigned ICLA projects and activities, according to NRC standard operating procedures.

3. Professional Competencies

Required:

• University degree in Social Sciences (Law, International Relations, Social Work or similar).
• Minimum experience of two (2) years of work in similar positions, preferably in the humanitarian field.
• Experience in providing information, guidance and legal assistance.
• Skills in interview techniques with populations in a state of vulnerability.
• Ability to provide immediate response to identified cases.
• Experience working with vulnerable groups and ability to demonstrate sensitivity to conflict.
• Demonstrable knowledge of international and national regulations associated with the topics covered by NRC in Mexico.
• Excellent oral and written expression skills.
• Knowledge and experience in managing the Office package and databases.

Desirable:

• Knowledge of the structure of the State and public policy for the care of people in need of international protection and the national protection system.
• Knowledge of the humanitarian context and social organization structures.
• English language management.

4. Behavioral Competence

The NRC competency framework establishes 10 behavioral competencies and the following are essential for this position:

• Manage unsafe environments.
• Plan and achieve Results.
• Work with others
• Analyze

Do you want to know more? Click on this Position Description , before continuing.

What we offer:

• A challenging and meaningful job in a highly recognized humanitarian organization.
• A national contract, initially until September 30, 2024, with the possibility of extension, with a competitive salary and benefits package.
• Flexible work environment in a dynamic office.
• Place of work: Piedras Negras, State of Coahuila – Mexico. – 2 Positions
• Travel: 30% to other intervention areas

We encourage you to join our work culture that allows staff to share ideas and take responsibility . We encourage and give responsibility to our entire team at all levels to help solve the complex problems we face. You will have many opportunities to be heard and take the initiative.

NRC is an equal opportunity employer with a policy of diversity, equity and inclusion of personnel in terms of age, gender, ethnicity, nationality, physical ability, among others.

NRC may review applications prior to the closing of the vacancy announcement, so interested candidates are encouraged to register their interest as soon as possible.

About us:

The Norwegian Refugee Council (NRC) is an International Non-Governmental Organization based in Oslo, Norway that works in more than 35 countries offering humanitarian assistance to the most vulnerable populations. NRC has been responding to growing internal and external displacement in Central America and Mexico since 2015, focusing on the protection crisis and integrating legal assistance, education, shelter and infrastructure, water and sanitation, and livelihood interventions.

NRC is an organization with a high international reputation in humanitarian assistance and has been working in Latin America for more than 30 years, leading humanitarian action in many of the countries where it operates. In Mexico, NRC has been collaborating with local partners since 2019 and is currently expanding its reach, initiating activities through direct implementation with personnel hired by NRC in Mexico, providing assistance to displaced people in intervention areas in the country.

Read more about NRC