one. Objective
The Norwegian Refugee Council seeks for the Mexico office an enthusiastic and highly motivated profile, with solid experience providing Information, Guidance and Legal Assistance, The holder of the position must be willing to attend to cases of refuge and other forms of migratory regularization in Mexico, management of civil identity documents and access to basic services such as housing, work and education, among others.
2. Main responsibilities
- Support in the coordination and implementation of information, orientation and legal assistance activities for the beneficiary population in offices, communities and missions according to the assigned ICLA themes.
- Actively participate in the planning, execution and monitoring of NRC activities at the local level in coordination with those who exercise their supervision.
- Identify, document, attend, refer and follow up on cases within the framework of the work carried out, and in coordination with other key actors.
- Carry out case management activities through assistance and support in legal processes to facilitate access to rights in the assigned ICLA themes, as well as in the preparation of legal documents necessary to access and enjoy these rights, periodically monitoring the legal assistance processes seeking to ensure their closure.
- Provide support for the permanent review of cases and evaluate those that present the greatest need for legal attention to analyze possible cases of strategic litigation and/or be referred to consultants according to the established agreements.
- Provide inputs for the design of legal strategies and ICLA activities to provide ICLA services in an efficient and timely manner.
- Properly apply and archive the tools for collecting, evaluating and systematizing information on the activities it carries out, as well as the means of verification.
- Provide inputs for the development of operating standards, thematic publications and informative material for ICLA.
- Support in coordination with the administrative area of the Office regarding purchasing and contracting processes related to the implementation of assigned ICLA projects and activities, according to the standard NRC operating procedures.
3. Professional Competences
Required:
- University degree in Social Sciences ( Law, International Relations, Social Work or related ).
- Minimum experience of two ( 2 ) years working in similar positions, preferably in the humanitarian field.
- Experience in the provision of information, guidance and legal assistance.
- Skills in interview techniques for vulnerable populations.
- Ability to provide an immediate response to identified cases.
- Experience working with vulnerable groups and ability to demonstrate sensitivity to conflict.
- Demonstrable knowledge of international and national regulations associated with the topics covered by NRC in Mexico.
- Excellent skills for oral and written expression.
- Knowledge and experience in handling the Office package and databases.
Desirable:
- Knowledge of the structure of the State and public policy for the care of people in need of international protection and the national protection system.
- Knowledge of the humanitarian context and social organization structures.
- English language management.
4. Behavioral Competence
The NRC competency framework establishes 10 behavioral competencies and the following are essential for this position:
- Manage insecure environments.
- Plan and achieve Results.
- Work with others
- Analyze
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What we offer:
- Stimulating and meaningful work in a highly recognized humanitarian organization.
- A national contract, initially until June 30, 2024, with the possibility of extension, with salary and a competitive benefits package.
- Flexible work environment in a dynamic office.
- Workplace: Piedras Negras, Coahuila State – Mexico. – 2 Positions
- Travel: 30% to other intervention areas
We motivate them to join our work culture that allows staff to share ideas and take responsibility. We encourage and give responsibility to our entire team at all levels, to help solve the complex problems we face. You will have many opportunities to be heard and take the initiative.
NRC is an employer that offers equal opportunities and has diversity, equity and the inclusion of personnel in terms of age, gender, ethnicity, nationality, physical capacity, among others.
NRC may review nominations prior to the closing of the vacancy announcement, so interested candidates are encouraged to show interest as soon as possible.
About us:
The Norwegian Refugee Council ( NRC ) is an International Non-Governmental Organization based in Oslo, Norway that works in more than 35 countries offering humanitarian assistance to the most vulnerable population. NRC has been responding to the growing internal and external displacement in Central America and Mexico since 2015, focusing on the protection crisis and integrating legal assistance, education, accommodation and infrastructure interventions, water and sanitation, and livelihoods.
NRC is an organization with a high international reputation for humanitarian assistance and has been working in Latin America for more than 30 years leading humanitarian action in many of the countries where it operates. In Mexico, NRC has been collaborating with local partners since 2019 and is currently expanding its reach, initiating activities through direct implementation with personnel hired by NRC in Mexico, assisting displaced persons in intervention areas in the country.