Temporary Appointment: Office and COI Assistant – GOAL Syria in Amman/ National position

Amman, Jordan

General Description of the Programme:

GOAL an International Humanitarian Organisation has had a presence in Turkey since 2013 and has been contributing to the migrant response since 2016 with a focus on responding to needs in health service delivery, social safety nets and the protection of vulnerable and marginalised migrants in southern Turkey.

GOAL has been working in Syria since 2013, responding to the acute needs of conflict-affected communities. GOAL is working in Idleb Governate, both through direct implementation and through partners, delivering food, non-food programming to highly vulnerable populations, and provision of Water, Sanitation and Hygiene (WASH) through support to Water units, as well as emergency support to recently displaced households.

GOAL has been working in North Aleppo Governate since 2019, through direct implementation and through partners, delivering food, non-food programming to highly vulnerable populations, as well as emergency support for recently displaced household.

GOAL has two projects (ECHO funded LINK and PRM funded GREEN) in Turkey, LINK program targets refugees from nomadic / semi-nomadic backgrounds and those engaged in seasonal agricultural labor. LINK has been designed to address and mitigate protection concerns of the vulnerable / marginalized refugees through provision of critical information and raising their awareness on their rights, obligations and services available in Turkey, by sensitization/advocacy (targeting key stakeholders and service providers, etc.) activities, and Individual Protection Assistance (IPA) services to enable highly vulnerable refugees to access to basic, social and protective services available under the provisions of Temporary and International Protection regulations in Turkey. On the other hand, Green program aims to improve socioeconomic inclusion, resilience and self-sufficiency of highly vulnerable/excluded women and girls from host and refugee communities (Syrians as well as those living in program locations under the international protection regulation) including nomadic communities and seasonal agriculture workers from both communities through integrated and market driven livelihood opportunities and protection services, including language courses and vocational skills training on greenhouse production and agriculture; case management (CM)/coaching services, establishment of a women cooperative, protection outreach, information provision and awareness raising; and provision of special needs and individual protection assistance services.

Job purpose:

The Office and COI Assistant position will be focused on processing the Conflict of Interest (COI) declarations submitted by GOAL Syria staff, and provide the main support for the Operations Manager in various administrative tasks.

Duties, objectives, and competencies

Conflict of Interest

• Support the COI Reviewer and Validator with reviewing and processing the Annual COI declarations submitted by GOAL staff.
• Communicate with the COI Reviewer and IT department on any issues faced with the COI system.
• Update the COI daily record and keep the line manager updated on your daily work.
• Coordinate with headquarters on COI related matters, as requested by the line manager.
• Carry out additional responsibilities as assigned by the line manager.

Office Management and Staff Support

Support the Operations manager with overseeing and facilitating the functioning of GOAL office in the following areas:

• Assets management.
• Filling and updating documents on SharePoint.
• Logistics
• IT support.
• Procurement

Requirements (Essential)

• A university degree in a relevant field.
• 1 year experience in office management or any relevant field.
• Excellent communication and interpersonal skills.
• Demonstrated ability to handle communication professionally and courteously.
• Solution focused, team player, able to work in a flexible and supportive manner to colleagues.
• Excellent in computer skills, mainly MS office.
• Fluency in English and Arabic languages, written and verbal.

Requirements (Desirable)

• 6+ months experience working with INGOs in Office management, Compliance, Accountability or any relative field.
• High tolerance for demanding work.
• Detail-oriented.
• Ability to handle confidential information professionally.
• Prior experience and knowledge of conflict-of-interest declarations is a plus.