TRAINING ON SUPERVISORY SKILLS DEVELOPMENT At Handicap International – Humanity & Inclusion

1. CONTEXT

Handicap International Federation (HIF) is an independent and impartial international aid organization working in situations of poverty and exclusion, conflict and disaster. Working alongside persons with disabilities and other vulnerable groups, our action and testimony are focused on responding to their essential needs, improving their living conditions and promoting respect for their dignity and their fundamental rights.

Supervisors are key assets in any organization as they manage key result areas. Yet supervisors often receive little or no formal training in essential supervisory skills , and may struggle to motivate their staff in an effective way while dealing with pressure from managers to meet targets. It is therefore important that they are equipped with the knowledge and skills to enable them manage resources effectively and efficiently, help them overcome challenges, motivate those around them, and be more effective in their roles.

Within the HIF- Kenya program, we have staff who are first time supervisors as well as those who have been in their roles for years. There is therefore need to build their skills in people management, purpose, and performance so as to set them up for success which will positively impact them, the team and the organization.

2. DESCRIPTION OF THE EXPECTED SERVICE **

The contracted firm shall be expected to build the staff skills and understanding in the following topics:-

1. The Role of a Supervisor
2. Effective communication
3. Interpersonal skills and team building
4. Work planning and organization
5. Decision making and problem solving
6. Leading and controlling
7. Emotional intelligence
8. Time management
9. Coaching and mentoring

3. SCOPE AND TARGET

The consultancy will be conducted through desk review to enable the consultant gain better understanding of HIF’s requirements of a supervisor.

The trainees approximately 20 ( twenty) in number and shall include both first time and experienced supervisors .

**

4. CONSULTANT’S PROFILE

· Experience in adult education;

· At least 5 years proven experience in conducting similar training for non-governmental organization employees;

· Excellent proficiency in English, oral and written;

· Good facilitation skills and ability to accommodate different view of participants, understanding and experience.

5. DURATION AND PLACE OF PERFORMANCE OF THE SERVICE

The maximum time frame for this assignment will be five days from 6^th December to 10^th December, 2021 inclusive.

The training shall be conducted in Kakuma and Dadaab field station.

NB: Mandatory COVID testing required upon entry to and exit from the field stations

6. WORK PLAN

Ø Based on the proposed assignment time line, the consultant shall provide a comprehensive training schedule . The allocation of the training days will be agreed upon on the basis of the agreed training plan and shall include the following :-.

Ø Teaching methods:

Active teaching methods will be used including role-plays, demonstrations, games, questioning, etc. in combination with presentations and written exercises.

Ø Learning materials:

Handouts will be provided to the trainees as well as materials needed for learning activities.

Ø Workshop assessment methods:

Trainees will be asked to evaluate the training by filling a questionnaire before and after the training.

Ø The work plan should also provide a clear schedule including execution: time necessary to achieve the training objective and how the consultant intends to approach the activities listed above to the service’s completion

Ø The plan should also indicate the level of completion of the service, including criteria and indicators for checking that it is proceeding as planned.

7. REPORT

A preliminary report is to be submitted for review and a final draft report incorporating all comments. A hard and soft copy of the final report are to be submitted to HI.

The report will be in english and consist of the following:

i. Introduction

ii. Findings and recommendations

iii. Annexes of materials developed

The final training report should be completed by 31st December, 2021.

8. CONTACT PERSON

Ø During the performance of the service, the consultant will be required to work in liaison with Handicap International Federation team, and notably with the Caroline Aseto – Regional HR Manager

9. BUDGET CODES

D41001/TZ01/NAIR/FD41999/TZ01_01

10. APPENDICES

Willingness to adhere to Handicap International’s Federation institutional policies (Prevention and fight against corruption, Code of Conduct : Integrity, Prevention of Abuse and Safeguarding, Child Protection, Protection of Beneficiaries against sexual abuse and harassment). Available on the website: https://hi.org/en/institutional-policies

11. EVALUATION

Application documents submitted will be evaluated in three (stages);

1. General Mandatory Evaluation Criteria

For firms or institutions

Consultancy for Training on Supervisory Skills Development

1 Certificate of Registration

2 Trade license Certificate/ Business Permit

3 PIN/VAT Registration Certificate

4 Current Tax Compliance Certificate

5 Personal Accident Cover

For Individuals

Consultancy for Training on Supervisory Skills Development

1 National ID

2 Relevant certifications

3 PIN/VAT Registration Certificate

4 Current Tax Compliance Certificate

5 Personal Accident Cover

1. Technical Capacity Evaluation

a) Profile and experience of the company:

i. The firm should have proven expertise and experience in undertaking the service delivery. Attach three reference letters

ii. Provide list of assignments undertaken similar scope of work within the last 2 years along with names of clients (including contact person, email contacts, Postal address and telephone numbers – this must include the three referees provided above)

b) Professional/technical capacity/ capability

i. The proposed staff should have relevant experience and professional qualifications in the relevant field

1. Financial Evaluation

At the Financial stage, the Lowest Competitive Evaluated bidder and within budget estimates will be considered for the award of the contract.