Ukraine Crisis Response (UCR) – IT Manager At World Vision

The escalation of conflict in Ukraine has forced more than 5 million people – mostly women and children – to flee to neighbouring countries. With the escalating crisis, the needs are growing by the hour. More than half of Ukraine’s children have either fled for safety within the country or are living as refugees.

Since the conflict started, our teams have been on the ground assessing and responding to the urgent needs of those searching for safety. We are currently scaling up our multi-country response across three countries (Moldova, Romania, and Ukraine) and are recruiting for many key positions that will make a direct impact on the lives of people who have been caught up in conflict.

Here’s where you come in:

As the IT Manager, you will manage the delivery of services to one or more offices and will be responsible to ensure internal/external support teams resolve Level 3 and complex issues. You will maintain and support global IT processes and standards in one or more offices.

Individuals within the IT leadership job family have responsibility for activities that contribute to planning, creating and implementing an IT vision and strategy aligned with the company’s strategic business plan. They oversee the development of corporate standards, technology architecture, technology evaluation and transfer. They manage small to large teams of people responsible for developing and delivering IT solutions for the business and customers. Each role within this job family provides technical and business leadership to their organizations as well as to the business.

To be successful, individuals must possess a combination of business, technical and leadership skills and competencies. This requires an understanding of client’s business needs, processes and functions. They also need a solid knowledge of IT infrastructure, architecture, applications development and support, networks, and computer operations. In addition, individuals working in this job family must have excellent communication skills and the ability to influence others.

Requirements Include:

• Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.
• Typically has at least 5 years of relevant IT and business work experience.
• Solid knowledge of IT infrastructure, architecture, applications development and support, networks, and computer operations.
• Experience in successful management of complex IT projects with minimum supervision.
• Requires experience in supervising and building relationships with people at a variety of levels.
• Requires demonstrated ability to launch and deliver a single IT project on time and within budget.
• Effective in written and verbal communication in English
• The position requires ability and willingness to travel domestically and internationally up to 25% of the time.