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Overview
We are currently recruiting a volunteer to join our HR team.
This is a remote volunteer role open to candidates in RI countries of operation.
At Relief International, we are committed to building a representative, inclusive and authentic workplace. We strongly encourage applications from candidates from minoritized backgrounds those who bring lived experience of the contexts in which we work.
This role is classified as requiring standard pre-employment checks.
About Relief International
Relief International is an international non-profit organization that partners with communities impacted by conflict, climate change and disaster to save lives, build greater resilience and promote long-term health and wellbeing. We work in 16 countries across Africa, Asia, and the Middle East, providing Health and Nutrition, WASH (Water, Sanitation, and Hygiene), Education and Livelihoods programming that creates the foundation for community resilience.
About the Opportunity
We are seeking a compassionate, detail-oriented individual to assist with the administrative process of submitting supporting documents for former employees of our organization (RI) applying for asylum through the US government’s US Refugee Admissions Program. This role involves gathering, organizing, and submitting essential documentation to confirm eligibility for the program, liaising with various internal teams, and providing empathetic support to applicants throughout the process. The work can be emotionally taxing, as applicants often face life-threatening situations, and requires a deep commitment to the cause and the ability to maintain emotional resilience while handling sensitive communications.
This role receives and tracks applications from current and past RI staff in Afghanistan and Iraq, and supports applicants with completing the necessary forms and collecting supporting documents from Relief International colleagues. This could include employment records, grant documents and identity documents.
Once application packs are complete, this role ensure the application is submitted and responds to questions and requests for additional documentation from the US Department of State. The post holder will also respond to queries from applicants themselves.
The role is not required to advise on eligibility and cannot influence the process beyond ensuring all documents are obtained and submitted in good time.
Tasks will include:
- Application Tracking and Updates
- Document Collection and Verification
- Application Submission and Follow-up
- OCTA Platform Management
- Data Management and Reporting
About You
No specific qualifications or previous experience is required for this role – full training will be provided and support and advice available at all times.
However, the successful candidate will be able to demonstrate:
- Exceptional attention to detail, and commitment to thoroughness and accuracy
- Fluency in English and the ability to write clearly
- Compassion, patience and excellent interpersonal skills, able to communicate clearly and kindly with people at all levels and across cultures
- A self-starter with the ability to priorities and manage themselves
- Comfortable with repetitive, detail-orientated administrative work
- Ability to work with sensitive and confidential information with discretion
- High levels of personal resilience
- IT literacy and ability to work with databased and online submission portals
- Passion for the work
- An understanding of humanitarian and development work, or Government institutions would be welcome!
Research shows that women and people of colour are less likely to apply to opportunities, unless they meet every single requirement. If you’re excited about this role, but your experience doesn’t align with every criteria described, we encourage you to apply anyway, you could be exactly what we need!
How to apply
To apply for this post, click on the “Apply” button in the job advert page.
- You will be asked to upload a CV and Cover Letter.
- The cover letter should be two pages, and explain why you are interested in this post with Relief International and how your skills and experience make you a good fit.
Closing Date
Please apply immediately we will be reviewing applicants on a rolling basis, therefore we may withdraw the position from the jobs board before the closing date.
As a humanitarian organization, Relief International is committed to the safeguarding of all those we come into contact with through our work. We are committed to the core humanitarian principles regarding prevention of sexual exploitation and abuse. Relief International expects all staff and volunteers to share this commitment and uphold the values and behaviors outlined in the Code of Conduct.
Recruitment to all roles in Relief International include a criminal records self-declaration, references, and other pre-employment checks, which may include police and qualifications checks.