USPSC Team Leader at US Agency for International Development

ISSUANCE DATE: April 26, 2021
CLOSING DATE AND TIME: May 10, 2021, 12:00 P.M. Eastern Time
SUBJECT: Solicitation for U.S. Personal Service Contractor (USPSC)

Dear Prospective Offerors:

The United States Government (USG), represented by the U.S. Agency for International Development (USAID) Office of Middle East, North Africa, and Europe (MENAE), is seeking offers from qualified U.S. citizens to provide personal service as a Team Leader (TL) under a United States Personal Services Contract (USPSC), as described in the solicitation.

Submittals must be in accordance with the attached information at the place and time specified.

Offerors interested in applying for this position MUST submit the following materials:

1. Complete resume. In order to fully evaluate your offer, your resume must include:
(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Dates (month/year) and locations for all field experience must also be detailed. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.
(b) Specific duties performed that fully detail the level and complexity of the work.
(c) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments. Failure to identify an academic discipline will result in disqualification.
(d) U.S. Citizenship
(e) Optional: How did you hear about this opportunity? (, BHA Jobs, CareerFair, etc.).

Your resume must contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation. This information must be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

2. USPSC Offeror form AID 309-2. Offerors are required to complete sections A through I.This form must be physically signed. Electronic signatures will not be accepted. AID 309-2is available at


All USPSCs with a place of performance in the United States are required to have a Data Universal Numbering System (DUNS) number and be registered in the System for Award Management (SAM) database prior to receiving an award. You will be disqualified if you either fail to comply with this requirement or if your name appears on the excluded parties list. The selectee will be provided with guidance regarding this registration.

NOTE: As of March 28, 2018, all new entity registrations will now require a signed notarized letter identifying the authorized Entity administrator for the entity associated with the DUNS number. Additional information on the format of the notarized letter and where to submit can be found via the below Federal Service Desk link:…

Offerors can expect to receive a confirmation email when offer materials have been received. Offerors should retain for their records copies of all enclosures which accompany their offers.

Your complete resume must be emailed to:

MENAE Recruitment Team

E-Mail Address:

Any questions on this solicitation may be directed to the MENAE Recruitment Team via the information provided above.

Sonja Stroud-Gooden
Contracting Officer


The Office of Middle East, North Africa and Europe (MENAE) designs, provides, and assesses humanitarian assistance, including assistance related to responding to, recovering from, and reducing the risk of man-made and natural disasters, while linking with other USAID investments that build resilience. To achieve these objectives, humanitarian experts based overseas coordinate with local authorities and USAID Missions, while humanitarian experts based in Washington coordinate with USAID Regional and Pillar Bureaus. The Office of MENAE consists of three (3) geographic divisions: Europe and North Africa, Middle East Arabian Peninsula and Iran, Middle East and Levant. These divisions are responsible for the provision of emergency humanitarian assistance through grants and cooperative agreements to non-governmental organizations (NGOs); international organizations including United Nations (UN) agencies; and to other partners to ensure the implementation and delivery of this assistance. These divisions also oversee BHA Office of Middle East, North Africa and Europe’s nonresponse efforts in disaster risk reduction, resilience, and humanitarian transition.

DUTIES AND RESPONSIBILITIES The Regional Team Leader will be responsible for program analysis, strategy development, and coordination with relief agencies, other donors, and USG interagency partners, as well as reporting to BHA senior leadership. Working under the guidance and supervision of the Division Chief of the assigned region, the TL will manage complex and high-profile responses, build and retain staff capacity, and provide critical leadership requirements within the office. The TL will lead, manage, or support BHA’s portfolios that require significant USG policy engagement and humanitarian program management. The TL will maintain close coordination and collaboration with USAID and Embassy staff across the affected region and in the relevant regional offices. The TL will perform the following functions:

● Adhere to MENAE and BHA personnel management expectations by managing teams effectively, providing feedback, and ensuring staff well-being.
● Provide training and mentoring to Humanitarian Assistance Officers and Program Assistants on the portfolio management, representation, and contextual specialty functional areas outlined.
● Participate, as assigned, in a wide range of office-wide policy, process, and strategic initiatives to ensure MENAE Office’s priorities and operating realities are reflected in outcomes. Actively solicit and consolidate feedback from the division on these initiatives and work with the MENAE Office Director, Division Chiefs, Team Leaders, and Deputy Team Leaders to identify the division’s strategic interests and to find creative ways to find solutions that are beneficial to the division as well as the office. Ensure the division is regularly updated on the progress of these initiatives.

Program and Policy Guidance and Coordination:

● Provide overall strategic guidance to the BHA humanitarian programs for a regional team. Coordinate and consult with counterpart staff in the Department of State (DOS),Department of Defense (DOD), and National Security Council (NSC).
● Review policy and assess assistance strategies, as well as provide program management recommendations.
● Coordinate the team’s response to the disaster, drawing on expert knowledge and understanding of USG policy-making processes and roles and authorities of relevant USG interagency stakeholders. The coordination would ensure that interagency partners understand BHA’s strategy and its lead role in the USG response.
● Maintain close communication with his/her Division Chief and Office Director. Schedule regular briefings to keep him/her informed of the current situation, work progress, problems, planned actions, and effectiveness of response strategy.
● Consult with the Regional Field Office to formulate long-term strategy and benchmarks.
● Discuss appropriate media activities with a G3PC press officer.Management and Supervision:The Team Leader will create and maintain an effective team environment while setting the tone and example for open communication and regular coordination; a work environment conducive to mutual respect; clear expectations for performance; and clear delegations of roles, responsibilities, and authority. Specific duties to the team’s management and supervision are as follows:
● Formulate a team operational plan based on immediate evaluations from all functions anda briefing from the Office Director. Ensure that roles, responsibilities, authorities, communication procedures, and chain of command are clearly understood. Define specific division of duties with the Deputy Team Lead, and make these roles known to team members.
● Provide direction to the planning staff to develop situation reporting, operational planning, resource tracking, documentation, and commodity consignment systems. Review and approve fact sheets, situation reports, and cables.
● With the planning, conduct regular planning, briefing, and debriefing sessions. Ensure regular attendance and contributions from all team members into the team’s operational planning process.
● Review and approve staff work and rotation schedules. Determine additional requirements (personnel, equipment, facilities, logistical support).
● As needed, conduct an assessment of all functions to determine effectiveness and validity of priorities, soundness of objectives, appropriate staffing levels, and team members’ ability to carry out assignments. Monitor operations for overlap or gaps in performing needed functions. Institute recommended changes as necessary.
● Provide performance feedback and formal evaluations to direct reports and ensure all team members receive a performance evaluation.

●Represent BHA at senior levels within the USG and with other humanitarian stakeholders to address humanitarian concerns and priorities from the BHA perspective through oral and written briefings, through coordination and policy development meetings to include the following:
o Meetings with individual and groups of implementing partners and other humanitarian actors, including Humanitarian Country Teams, Donor Working Groups, NGO for a, etc. to discuss programmatic priorities, objectives, progress, results, and challenges;
o Discussions, meetings, and papers informing USG foreign policy in areas with humanitarian concerns or impacts;
o Participation in USG Interagency forums on humanitarian issues; and
o Supporting/leading coordination mechanisms with BHA and USAID.
● Provide representation support outlined above when assigned in a leadership role on a response team in Washington, D.C. or in the field and provide ad-hoc representational support as needed.

General Duties:
● Serve in leadership, planning, or program positions on response teams, assessment teams, or provide coverage for field offices within and outside the region.
● Serve in leadership, planning, or program positions on Washington-based Response Management Teams (RMTs), which provide services and support to Disaster Assistance Response Teams (DARTs) deployed in response to disasters for up to 45 days. The duties on RMTs will vary.
● Ensure timely reporting of BHA’s activities in the region through written cables, analyses, strategies, and other requests for written information or oral briefings.
● As needed, serve on DARTs, which may require immediate (within 24 hours) deployment overseas for an extended time.
● As needed, may serve on temporary details within the office, not to exceed six months. Duties performed while on a detail assignment will be aligned with the team’s existing duties and responsibilities and directly related to the scope of work provided.
● Become certified and serve as an Agreement Officer’s Representative/Contracting Officer’s Representative (AOR/COR), as assigned. The AOR/COR provides financial and programmatic oversight of all aspects of managing the agreement or contract; this includes but is not limited to reviewing invoices, requests for approvals, program/project deliverables (i.e. work plans, annual reports, month status reports), travel requests, key personnel requests, and financial/budget reports. They are responsible for drafting and submitting the annual contractor performance evaluation in Contract/Assistance Performance Assessment Review System. They prepare and review contract/assistance modifications documentation and assist the Contracting/Agreement Officer to ensure performance is compliant with the terms and conditions of the contract/agreement, the FAR, and USAID policy. AOR/CORs are responsible for all related requirements in the COR designation letter and the AOR designation letter.

How to apply

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