Video / Audio Network Operations Technician (VTC+) at CTG

CTG overview:

• CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.
• CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.
• Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.
• Visit www.ctg.org to find out more

Overview of position:

• CTG is looking for qualified staff as mentioned below in the TOR.

Role objectives: The Video / Audio Network Operations Technician is responsible for the operation & quality control of videoconferencing & audio conferencing equipment & infrastructure. The services associated with Video / Audio Network Operations Technician include but is not limited to:

• Configure & operate video / audio conference codecs, video / audio conference bridges, video / audio conference network & endpoint management software, associated connected equipment & ancillary peripherals during the provision of video / audio conference services to the conference rooms, meeting rooms & event spaces.

Project reporting:

• This role reports to the line manager.

Key competencies:

• Minimum of High School Diploma & successful graduation from a minimum of 2 years of related college or other related tertiary academic or technical qualification.
• 5 years relevant experience working as a Video / Audio Conference Technician.
• Must have experience or related certification with video / audio conference endpoint & bridge configuration, operation & quality control.
• Familiar with monitoring & metering of video & audio for quality control.
• Familiar with broadcast facility communication systems (i.e., intercom, hybrids & telephone).
• Familiar with video & audio routing & distribution.
• The position reports to the relevant contract owner UN officer & requires close interaction & coordination with meeting participants & coordinators, providing technical & instructional advice to clients & end users on the proper operation of the video / audio conference equipment.
• S / He must be able to work successfully both supervised & unsupervised.

Team management:

• This role has no team management responsibility

Further information:

• Qualified female candidates are encougared to apply for this role.