VN2021/044SV – Senior Operations Assistant (Operations Supervisor) – G7

Open to Internal and External Candidates

Position Title: Senior Operations Assistant (Operations Supervisor)

Duty Station: San Salvador

Classification: General Service Staff, Grade G7

Type of Appointment: One Year Fixed Term

Estimated Start Date: As soon as possible

Closing Date: 03.Sep.2021

Reference Code : VN2021/044 SV

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.

Under the general guidance of the Chief of Mission, the overall supervision of the Deputy Chief of Mission and the direct supervision of the Subregional Operations Coordinator, the Senior Project Assistant (operations supervisor), the incumbent will be responsible for supervising the operations and government/SCO strengthening activities under AVR, AVRR and Migrant Protection programs in El Salvador.

Core Functions / Responsibilities:

· Monitor the implementation of AVR, AVRR and protection to vulnerable migrants operations in El Salvador in a timely manner, ensuring IOM procedures and guidelines are followed.

· Supervise operations staff members undertaking case management activities and giving feedback to staff members on their performance on a regular basis to ensure high quality work and the accurate completion of case management activities.

· Ensure the timely execution of the workplan of AVR, AVRR and protection to vulnerable migrants programs in El Salvador.

· Organize coordination meetings with governments counterparts, diplomatic missions and implementing partners to guarantee the effective implementation of the programs in El Salvador.

· Liaise with other units to ensure open communication and coordination with other related programs.

· Monitor the use of AVR, AVRR and Vulnerable Migrants programs budget in El Salvador in coordination with the Resources Management Officer and Program Manager.

· Participate in the recruitment process and supervision of AVR, AVRR and Vulnerable Migrants progams staff.

· In coordination with subregional operations coordinator, elaborate quarterly and monthly narrative and financial reports as well a weekly and other request of information, in coordination with the Reporting Officer.

· Prepare up-to-date information on AVR, AVRR and Vulnerable Migrants activities in El Salvador to assist the elaboration of communication materials, press notes and information enquiries in coordination with the Public Information Unit.

· Ensure a gender-bases and human rights approach in all operations.

· Perform such other duties as may be assigned.

Required Qualifications and Experience

Education and Experience

· University degree in Social Sciences or a related field from an accredited academic institution.

· Experience in project formulation, implementation and evaluation.

· Experience in humanitarian and AVR, AVRR programs for vulnerable migrants.

· Experience in liaising with governmental and diplomatic authorities.

· Excellent computer skills – Word, Excel and Internet.

· with 4 years of relevant professional experience.

Skills

· Attention to detail and ability to organize

· Strong interpersonal and communication skills

· Ability to use own initiative and work under pressure with minimum supervision

· Excellent writing and drafting skills

Languages

Fluency in Spanish and English (oral and written)

Required Competencies

The incumbent is expected to demonstrate the following values and competencies:

Values – all IOM staff members must abide by and demonstrate these three values:**

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2*

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2

• Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
• Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
• Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.