Operations Director at MDM-T DDD

Dünya Doktorları Derneği

Medecins du Monde Turkey (MDM-T) / Dünya Doktorları Derneği (DDD) is a Turkish based humanitarian non-governmental organisation that facilitates access to healthcare for populations affected by armed conflict, violence, natural disasters, disease, famine, poverty, and exclusion.

Our organization collaborates with partners and key stakeholders to implement projects that facilitate access to primary and secondary-level healthcare services to respond to the medical needs of displaced population.

DDD is the 16th member of the Doctors of the World International Network that is committed to meeting the health needs of vulnerable people globally.

Please visit www.dunyadoktorlari.org.tr to learn more.

Mission

Since 2015, DDD implements programs in both Turkey and Syria providing refugee and IDP communities with free access to healthcare services. DDD works with a range of humanitarian professionals and technical experts to provide Primary Healthcare (PHC), Mental Health and Psychosocial Support (MHPSS) services as well as sexual and reproductive health (SRH).

Since the beginning of the Syria and Iraqi crises, Turkey has become host to over 3 million refugees, migrants and asylum seekers which led to an increasing demand for health services. In this context, DDD’s intervention aims to assist local public health systems in providing and improving access to health and health related services to vulnerable populations among refugees and migrants in Turkey, specifically in Hatay, Izmir and Istanbul. In Syria, DDD runs health facilities Afrin provinces and Idlib to deliver health-related services to IDPs

Hierarchical links & Functional links

Based in DDD Head Office in Istanbul, the Operations Director is under the line management of DDD President.

S/he manages directly DDD Programmes, and S/he will directly supervise:

Deputy Director(s) of Operations

MEAL Coordinator

Grants Coordinator

Protection Coordinator

Medical Coordinator

Essential Duties

Design, organize and manage the implementation of the programs, donors’ strategy and the means necessary for its applications, in conjunction with the DDD Strategic Planning and Board objectives.

Lead and manage a team of professionals by strengthening team cohesion and motivation.

Management

Interaction with technical units

Operations

Reporting

Other related tasks

Responsibilities

Management

Management and animation of its units/Department (information, setting of objectives, monitoring of activities, management of leaves, recruitment, discipline, safety, training, skills management)

Planning, monitoring of the activities of his team and implementation of corrective actions if necessary and technical support to his/her team

Arbitration of the measures to be taken in the event of malfunctions and / or incidents

Understand and analyse the challenges of the professional association sector in their field of activity

Identify the problems in his field and organize field teams accordingly**

Analyse and synthesize the risks and changes in their field of activity, situate them in the global context

Develop and promote leadership (global vision of the executive, etc.)

Plan and monitor a project

Manage and follow a budget

Develop action plans and indicators for monitoring and results in its field

Distribute work, set priorities, and organize means and resources

Evaluate and develop its employees

Interaction with technical units

Contribution to the development and implementation of the overall strategy of DDD**

Preparation and presentation of summary and analysis files**

Coordination with other departments / services, particularly in terms of operation**

Supervision of the application of the overall management framework

Support for managers in their role and responsibilities

Preparation of the budget of its directorate and supervision of budget monitoring

Proofreading and validation of documents (position statement etc…) according to the processes established in his field of activity

Validation of DDD’s voice in its field of activity

Internal and external representation in his field of activity

Create and develop an internal and external network

Operations

Supervision of the process of developing the multi-year operational strategy, alignment, and arbitration of priorities, in conjunction with associative bodies

Management of crisis management within its perimeter

Analyse and synthesize the risks and changes in DDD field of activity, situate them in the global context

Supervision of the implementation and monitoring of the strategic principles of operations (rotations, etc.)

Development and monitoring of network programs (MdM and other actors)

Lead a collective reflection

Understand and analyse the challenges of the environment (medico-social, humanitarian action …), of the association, to decline them within its scope and find a balance (distribution of resources, territorial allocations, operations VS advocacy …)

Anticipate and plan an analysis on a territory (humanitarian and geopolitical)

Reporting

Provide regular and upon request reporting on activities to the line-manager (bilateral meeting etc.);

Provide a Mission report and/or Handover document at the end of the assignment.

Other tasks related to the position

Participate in internal and external work meetings.

Report any security related issues to the line manager.

Any other relevant duties requested by the line manager.

NB: considering the purpose and values of the organisation, DDD requests to its employee complete flexibility in term of duties and commitment, as their job description and job title can be adjusted throughout the year according to needs and priorities.

Compliance & Ethics

Promote and encourage a culture of compliance and ethics throughout Dünya Doktorları Derneği. As applicable to the position, maintains a clear understanding of Dünya Doktorları Derneği and donor compliance and ethics standards and adheres to those standards. Conducts work with the highest level of integrity. Communicates these values to staff and to partners and requires them to adhere to these values.

Prevention of Sexual Exploitation and Abuse

Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within Dünya Doktorları Derneği and amongst beneficiaries served by Dünya Doktorları Derneği.

Expected Profile

Knowledge & Qualification

Degree in Public Health /Project Management or related field (Master preferred)

Or relevant experience in INGO Programs management

Experience

At least 5 years of experience in INGO as Operations/Programs Director or at least 8 years of experience in INGO as Program Coordinator.

Languages

Required: English (oral and written)

Preferred: French and/or Spanish (oral and written)

IT & Equipment

Good proficiency with Microsoft package

Intellectual & Physical

Analytical thinking to evaluate different approaches/solutions for a specific environment

Communication & Information flow

Listening skills

Very strong written and spoken communication skills.

Interpersonal skills and able to communicate with people at all levels.

General Qualities required:

Diplomatic.

Flexibility and capacity of adapt to complex and changing contexts.

Ability to work in an international context and collaborate with international and national experts.

Familiar with multicultural environment.

Dünya Doktorları Derneği is an equal opportunity employer whereby we ensure all hiring and employment decisions, and operates all programs, services, and functions without the practices that discriminate against any person employed or seeking employment based on race, colour, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, disability, genetic information or any other status or characteristic protected under applicable law.**

Due to the urgency to fill this post, DDD reserves the right to review the CVs on a rolling basis and selected candidates may be interviewed prior to the closing dates listed, therefore early applications are encouraged.

DDD is not able to respond to every applicant individually due to the anticipated high number of applications.

Please note that only short-listed candidates will be contacted for the first interview.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

General Information

DDD retains the discretion to re-advertise the vacancy, to cancel the recruitment, to offer a contract with a modified job description or for a different duration, or to offer a contract at a lower grade.