Job Purpose
Responding to cases of gender-based violence and providing the required case management services in a manner that ensures easy access for survivors to appropriate and timely services.
Key Responsibilities
- Receiving and registering survivors of gender-based violence in accordance with case management standards.
- Conduct initial and full assessments of the cases to determine the response or intervention plan for each case.
- Develop case management plans according to a survivor-centered approach that meets the needs identified in risks and comprehensive assessments.
- Implementation of the case plan according to the specified dates with follow-up and evaluation of the implementation steps and re-design when needed with the support of the supervisor.
- Refer survivors to other services when needed and according to the plan.
- Conducting a final evaluation of the case after receiving the specified services within the plan to reach a decision to close the case.
- Close cases according to case management standards.
- Documenting the case files for each case separately and updating the files continuously according to the plan.
- Respect the confidentiality and privacy of the cases and the files of each case in accordance with the standards for keeping the information in the case management.
- Coordination with the technical supervisor to discuss sensitive and high-risk cases.
Note: The above-mentioned key responsibilities/accountabilities are illustrative ones. Other future responsibilities/accountabilities may be assigned to the job depending on the department’s organizational chart.
Qualification (Education/Work Experience)
- Essential:
- A university degree in education, psychology, or in a field closely related to the required work.
- Work experience in managing cases of GBV survivors for at least two years.
- Full knowledge of basic and additional trainings such as managing cases of GBV, studying the risks and types of GBV.
- Good background in dealing with the target group.
- Familiarity with and commitment to humanitarian standards.
- Desirable:
- Master’s degree in psychology or Social Sciences.
- More than three years of professional experience in the same position.
- Excellent verbal and written communication skills.
Core & Managerial Competencies
- Core Competencies:
- Communication
- Teamwork
- Planning and organizing
- Accountability
- Creativity
- Commitment to Continuous Learning
- Technical Competencies
- Good knowledge in using MS Office
- Good knowledge of protection.
- Experience in working with NGOs.
- Good experience in dealing with archives.
How to apply
https://forms.gle/N571MyLStHRWVs7x5