EPER employs over 1,500 people on a permanent basis. EPER operates at 24 locations in Switzerland and in more than 35 countries worldwide, where it carries out 290 programs and projects totaling CHF 144 million. In 2024, EPER’s work benefited approximately 16 million people.
The organization’s work is driven by the vision of a just world, in which peace prevails, the dignity of all human beings is respected, and natural livelihoods are preserved. The goal is to bring about a transition at the social, economic, and political levels. EPER contributes to improving the living conditions of people in Switzerland and abroad and advocates for their rights. To this end, it raises awareness and mobilizes.
Diversity in action – Inclusion is important to us:
We welcome applications without distinction of sex, nationality, ethnic origin, religion, age or sexual orientation.
The Rapid Response Program Manager is responsible for implementing and achieving the objectives defined in the operational proposals. They are responsible for supervising the operational teams assigned to the programs in their area of responsibility. They ensure the proper execution and quality of the activities of the implemented program(s) and, where necessary, propose adjustments or modifications to ensure their relevance.
We are looking for a motivated person to fill the position of
Roving Rapid Response Program Manager – Nord-Kivu and Sud-Kivu, RDC
Your main responsibilities:
Project implementation:
- Preparation of the work plan and implementation schedule for RR programs (cash and NFI);
- Ensure the implementation of distribution programs, in coordination with stakeholders on the ground, ensuring that quality and standards are taken into account and respected throughout the project implementation;
- Participate in coordination meetings and working groups;
- Regularly monitor budget spending and the achievement of specific objectives;
- Ensure that distribution activities are completed on time, meet objectives and respect the budget, using existing procedures and to achieve the desired impacts;
- In coordination with logistics and administrative services, ensure compliance with procedures.
Analysis and strategy:
- Ongoing analysis of the context and positioning with the various humanitarian actors (OCHA, Cluster)
- Develop the intervention strategy according to the relevance and evolution of the context;
- To propose adjustments or changes to ensure the continued relevance of activities.
- Proposal for link and strategic partnership with other humanitarian actors.
Human Resources Management:
- Responsible for the implementation team in the field and throughout the project;
- Responsible for recruiting the team in collaboration with the HR department;
- Train and develop the technical skills of the program team (identify training needs);
- Propose the necessary and relevant adaptations to the organizational chart.
Data management and reporting:
- Ensure the compilation, quality of data entry and processing in the indicator table;
- Ensure the classification and archiving of data relating to the implementation of the project;
- Ensure that the PM Boxes are consolidated monthly for the projects;
- Participate in the drafting of the monthly SITREP;
- Provide regular activity reports;
- Participate in donor reports and the preparation of project proposals.
Security management
- Ensure daily coordination with the humanitarian access department and ensure proper monitoring of security procedures for all staff under their supervision.
- Financial management and programming
- Regular updates to the BFU, in collaboration with the Finance Coordinator.
- Monitoring of all expenses related to the Rapid Response program.
External representation and coordination:
- Coordinate stakeholders in the intervention areas (local and traditional authorities, community leaders, humanitarian actors in the area);
- Ensure external coordination and operational management of partnerships;
- Represent the NGO in various meetings and maintain and develop good working relationships as well as good visibility of the NGO in these meetings, clusters, etc.
Your strengths and skills:
Education and experience:
- University education (BA or MA)
- At least 3 years of experience managing similar project(s) and knowledge of market analysis.
- Required experience in a humanitarian context (preferably in Emergency situations) with the ability to work under pressure and in a tense and volatile security environment.
Additional specialized knowledge required:
- Experience in logistics preferred
- Skills in financial management and planning
- Excellent organizational skills and responsiveness, sense of priorities and responsibility
- Excellent team management and communication skills
- Autonomy and flexibility; strong analytical and problem-solving skills
- Writing skills for reporting
- Good knowledge of Excel (databases, mail merge, surveys) and Word; proficiency with Kobo is an advantage
Personal skills / psycho-social requirements:
- Excellent organizational and planning skills, and respect for deadlines
- Strong analytical and problem-solving skills
- Rigour, reliability, seriousness and pragmatism
- Excellent team management and communication skills, diplomacy and negotiation skills, and active listening abilities.
- Excellent teaching skills and ability to build team skills
- Excellent ability to work under stress in general and in emergency situations in particular (resilience)
- Ability to work with different partners with open-mindedness and appropriate communication
We offer you:
- An interesting and stimulating position in a dynamic international environment
- A competitive salary package
- Work location: in our projects in South Kivu/North Kivu with regular field visits
- Insurance package
- Accommodation provided by EPER
- A 6-month contract, renewable
- Start date: as soon as possible, or by agreement
Would you like to join the EPER team? We look forward to receiving your complete application (CV, cover letter, and certificates), exclusively through our online portal. (Applications sent by email will not be accepted.)
For more information about HEKS, visit www.heks.ch.
How to apply
Are you interested in joining the EPER team? We look forward to receiving your complete application (CV, cover letter, and certificates), exclusively through our online portal. (Applications submitted by email will not be accepted.)
Roving Rapid Response Program Manager – North Kivu and South Kivu, DRC
For more information about HEKS, visit www.heks.ch.