With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Here’s where you come in:
As the Director, Child Sponsorship Field Content Production youwill provide global strategic and operational leadership for the end-to-end production ecosystem delivering more than 20 million digital and printed sponsor content assets annually across 50+ Field Offices, 20+ fundraising markets, and up to 380 language combinations.
This role is accountable not only for operational excellence and quality assurance, but for leading a multi‑year transformation of the global sponsorship content production model, aligned to the Sponsorship Initiative and World Vision’s evolving digital and technology strategy. You will lead large, distributed, multicultural teams across multiple countries and labour contexts, oversee complex vendor ecosystems, and direct significant change programmes that redesign processes, roles, capabilities, and technologies for the future.
The role contributes directly to child and sponsor retention, operational cost optimisation, and organisational scalability, ensuring sponsor communications remain ethical, culturally appropriate, brand-aligned, emotionally resonant, and increasingly data‑driven. You will partner closely with Global Technology, Product, Marketing, and Field Operations leaders to deliver an integrated “field-to-sponsor” production capability that is resilient, future-ready, and globally coherent.
The role will ensure production transformation measurably contributes to sponsor engagement, satisfaction, and retention outcomes, aligning operational excellence with evolving sponsor experience models.
Requirements include:
- Master’s degree in Business Administration, Operations Management, Programme Management, Change Management, or a related discipline required
- 12+ years experience in senior global operations, production, or transformation leadership roles.
- Good understanding of Child Sponsorship and development programming, preferably with World Vision.
- Proven leadership of complex, multi-country teams across diverse cultural, legal, and labour environments
- Demonstrated success leading large-scale transformation programmes, not just process improvement
- Advanced programme and project management capability, including governance, benefits realisation, and risk management
- Strong change leadership experience, including workforce transition and capability uplift
- Experience operating in highly federated or matrixed organisations
- Strong commercial acumen, including vendor strategy, contracting, and performance management
- High level of data literacy, with ability to translate operational data into executive insight and strategic decisions
- Demonstrated skills in managing cross-cultural and cross-functional groups and teams.
How to apply
Is this the job for you?
Find the full responsibilities and requirements for this position and apply online by the application deadline of 06 MAY 2026.
World Vision is dedicated to our team members’ development and their success. We aspire for all employees to be fulfilled through their work and their contributions to an organisation working to provide long-term sustainable solutions to the world’s most vulnerable people.
For more information on World Vision International, please visit our website: www.wvi.org.Our vision for every child, life in all its fullness. Our prayer for every heart, the will to make it so.