About Acted
“We go the last mile. Founded in Afghanistan, against the backdrop of a forgotten crisis, Acted’s mission is to save lives and support people in meeting their needs in hard-to-reach areas. Millions of vulnerable people around the world need humanitarian assistance today, and hundreds of millions will need it tomorrow, in the face of the growing threat of climate change. We believe that our assistance must be conceptualised and delivered within the framework of people’s natural environments, and the territories on which they depend. Therefore, Acted pursues a triple mandate as a humanitarian, environmental and development aid actor, contributing to the relief, stabilisation, and recovery of crisis-affected people in fragile areas. This vision is guided by the motto “Think Local – Act Global” – reflecting the need to rely on a deep understanding of local territories and contexts to develop and implement actions based on local knowledge, structures and capacities. This local thinking contributes to a global response – running through all Acted programming and operations – as we work together towards the building of a 3ZERO world: a world with Zero Exclusion, Zero Carbon, and Zero Poverty”.
Greening strategy:
Acted’s greening strategy aims to tackle environmental degradation and climate change while meeting the needs of the most vulnerable who are often those most affected by the deepening environmental crisis. Each Acted employee will adhere to these principles through key green programming responsibilities:
• Contribute towards the adherence and development of the greening strategy plan.
• Explore innovative green programming opportunities and/or solutions within your realm of responsibilities and roles
• Encouraging and promoting environmental safeguarding processes and environmental programming standards in accordance with SOPs and technical guideline notes
Acted PSEAH Policy:
The FSL Project Assistant has the responsibility to adhere to the PSEAH Policy (Protection against Sexual Exploitation, Abuse and Harassment). FSL Senior Project Officer has the obligation to complete all mandatory trainings related to the Code of Conduct and the PSEA policy and report any safeguarding concern such as breaches of organisational policies or codes of conduct according to Acted’s procedures. FSL Senior Project Officer carries out work duties in a way that does not harm children, vulnerable adults or other staff or volunteers.
procedures.
JOB PURPOSE
Under the direct authority of the Shelter program Officer, the Shelter Program Assistant is responsible for implementing ACTED’s shelter rehabilitation programming, including site assessments, coordination and consultation with relevant local authorities / stakeholders, development of BOQs, overseeing vendor identification, certifying program deliverables and management of Enumerators. The Shelter Project Assistant will represent ACTED at the field level and ensure the smooth implementation of quality programming that meets the needs of identified beneficiary community.
CHAIN OF COMMAND
Under the authority of:
• Shelter Project Officer/Engineer
• DPM and PM
• WASH & SNFI PC
Line Management:
• Project Enumerators
• Daily workers
WORKING RELATIONS
Internal:
• Programs,
• FLATS departments
• AMEU
External:
• Local Authorities
• Contractors /Service Providers
• Beneficiaries
OBJECTIVES
Under the direct authority of the Shelter program Officer, the Shelter Program Assistant is responsible for implementing ACTED’s shelter rehabilitation programming
He/she is fully responsible for his/her activity in terms of quality, respect of the targets, bill of quantities, respect of the budget and deadlines.
DUTIES AND RESPONSIBILITIES
Under the direct supervision of the Shelter officer/ Engineer and indirectly under the PM and DPM, the Shelter Assistant’s responsibilities include:
- General Responsibilities
The main responsibilities of the Sub Engineer will include but are not limited to the following:
- Provide overall technical assistance to ACTED construction projects, from their planning to their implementation and monitoring
- Assess damage / capacity of housing and collective centers, conduct beneficiary registration
- Advice on repair priorities as in-line with program goals and protection mandates
- Identify works required and prepare designs and cost estimates
- Supervise works conducted by contractors and/or direct implementation
- Enumerators and daily workers Advise on vendor quality and contracting arrangements
- Manage quality and quantity control
- Liaise with shelter ownership and inhabitants to communicate and confirm all project deliverables
- Responsible for ensuring contractors work in compliance with technical specifications and quality standards
- Monitor and evaluate performance of service providers
- Ensure all technical inputs and cost estimates related to the construction components are accurate, timely provided and included in the project proposals and budgets
- Support the Supply section in all tender exercises for the procurement of construction services
- Identify and manage risks and initiate corrective action where necessary, so that maximum benefit to client and stakeholders is achieved
- Prepare weekly and monthly progress reports and maintain the relevant project records
- Coordinate with Shelter Program Manager, Program Officer, and Engineer, Sub Engineer, field logistics and finance team to ensure required activities are conducted in a timely manner
- Ensure a sound handing over of facilities to project beneficiaries
Reporting
- To collect photos of program implementation and ensure that donor visibility is respected.
- Assist in the identification and location of beneficiaries when requested.
- Weekly Report on the implementation of activities as per specific program and donor requirements.
- Bi-weekly report including the monitor of changing in the market during the implementation of the project.
- Prepare a weekly plan and share it with the Sub Engineer.
- Provide a monthly report about the general Markets situation in the areas of intervention, the changes and challenges.
Administration and Other Tasks
- Maintain an efficient, organized system of paperwork and reporting for field work
- Ensure timely departure and return from the field: this includes leaving to the field with all necessary documents and materials to complete a successful workday.
- Monitor the quality of work done by staff under your supervision and their adherence to ACTED internal policies
- To perform other duties as requested by the project and country management team
KEY PERFORMANCE INDICATORS
- 90% achieve the target of BNFs registration plan
- 90% of initial HHs shelter BOQs match the needs
- 100% of final HHs shelter BOQs match the needs
- 100% supervise the shelter rehabilitation work in the field and ensure the requested quality
- 100% inform the line manager about any delay in daily plan or achieved target in the field in daily basis
- 100% keeping the data updated updo date in daily basis.
QUALIFICATIONS
- Bachelor of Arts in civil or architecture Engineering
- Minimum of 2- years of experience in this or other relevant fields, previous NGO experience is an advantage (previous engineering or technical officer positions in Shelter, WASH&SNFI, WASH, Site maintenance sectors in Acted is an advantage)
- Resident of Deir ez-Zor Governorate or able to reside in Raqqa Governorate during the project period at least.
- Ability to travel locally,
- Fluency in Arabic, good English language skills (spoken and written)
- Good reporting skills including computer skills in Microsoft Office, specifically Microsoft Word, Microsoft Excel
- Have good command over project management and implementation skills, strong decision making,
- Ability to learn new systems quickly and effectively
- Organized and flexible, ability to respond to changing priorities
- Ability to work independently on own initiative, assess risk and make plans accordingly
- Demonstrable high level of interpersonal skills and patience
- Good organizational skills and accuracy
How to apply
The To apply for this opportunity, you are kindly requested to read the following points:
1- Read the job description carefully.
2- You may need to create a mail account.
3- Fill in the job application form through the following link:
Shelter Project Assistant-Raqqa – Fill in form
4- closing date for the announcement is: 11 May 2026 at 4:00 PM
Important Notice: This vacancy could be cancelled without further notice due to the donor’s decision
IMPORTANT NOTES:
• Acted is committed to the prevention of sexual exploitation and abuse in the framework of its programs in Syria. The successful candidate will be required to adhere to Acted Code of conduct and Acted Global Policies especially regarding the protection of children and the protection against sexual exploitation and abuse. A rigorous reference and background checks will be undertaken, and information will be requested from previous employers about any disciplinary action of sexual exploitation, sexual abuse and/or sexual harassment during employment. By applying, the job applicant confirms his/her understanding of these recruitment procedures.
• Acted is committed to gender equity and to have a balanced and diverse workforce. Acted strongly encourages qualified women, persons with disabilities and persons from under-represented groups to apply to the position.
• Acted offers a variety of arrangements that enable women to excel in their careers, including flexible working hours for work-life balance, maternity leave, and career coaching.
Acted never uses external recruitment agencies and recruitment is always free of charge.
The necessity of ensuring the highest standards of efficiency, competence, and integrity, with proper attention to promoting diversity, is the most important concern in the recruitment and employment of staff at Acted.
• Applicants must provide complete and accurate information pertaining to their personal profile and qualifications to be considered for the current job opening. No amendment, addition, deletion, revision, or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided.
• Acted never uses external recruitment agencies, and recruitment is always free of charge.) The Acted and its employees don’t request or receive any money for the services provided, and our services are completely free.
How to apply
Shelter Project Assistant-Raqqa – Fill in form