About Acted
“We go the last mile. Founded in Afghanistan, against the backdrop of a forgotten crisis, Acted’s mission is to save lives and support people in meeting their needs in hard-to-reach areas. Millions of vulnerable people around the world need humanitarian assistance today, and hundreds of millions will need it tomorrow, in the face of the growing threat of climate change. We believe that our assistance must be conceptualised and delivered within the framework of people’s natural environments, and the territories on which they depend. Therefore, Acted pursues a triple mandate as a humanitarian, environmental and development aid actor, contributing to the relief, stabilisation, and recovery of crisis-affected people in fragile areas. This vision is guided by the motto “Think Local – Act Global” – reflecting the need to rely on a deep understanding of local territories and contexts to develop and implement actions based on local knowledge, structures and capacities. This local thinking contributes to a global response – running through all Acted programming and operations – as we work together towards the building of a 3ZERO world: a world with Zero Exclusion, Zero Carbon, and Zero Poverty”.
Greening strategy:
Acted’s greening strategy aims to tackle environmental degradation and climate change while meeting the needs of the most vulnerable who are often those most affected by the deepening environmental crisis. Each Acted employee will adhere to these principles through key green programming responsibilities:
• Contribute towards the adherence and development of the greening strategy plan.
• Explore innovative green programming opportunities and/or solutions within your realm of responsibilities and roles
• Encouraging and promoting environmental safeguarding processes and environmental programming standards in accordance with SOPs and technical guideline notes
Acted PSEAH Policy:
The FSL Project Assistant has the responsibility to adhere to the PSEAH Policy (Protection against Sexual Exploitation, Abuse and Harassment). FSL Senior Project Officer has the obligation to complete all mandatory trainings related to the Code of Conduct and the PSEA policy and report any safeguarding concern such as breaches of organisational policies or codes of conduct according to Acted’s procedures. FSL Senior Project Officer carries out work duties in a way that does not harm children, vulnerable adults or other staff or volunteers.
procedures.
JOB PURPOSE
Under the authority of the Project Manager (PM) and Deputy Project Manager (DPM), The Shelter Project Officer is responsible for implementing ACTED’s shelter rehabilitation programming, including site assessments, development of BOQs, technical inputs, overseeing contractors, and certifying program deliverables
CHAIN OF COMMAND
Under the authority of:
Deputy Project Manager (DPM)
Project Manager (PM)
Projects coordinator
Line Management:
Project Assistants/sub engineer
Project Monitors
Daily workers
WORKING RELATIONS
Internal:
Coordination, PD
Programs, LOG
FLATS departments,
AMEU)
External:
Local Authorities
National Partners
Contractors /Service Providers
Beneficiaries
OBJECTIVES
Under the authority of the Project Manager (PM) and Deputy Project Manager (DPM), The Shelter Project Officer represent ACTED at the field level and ensure the smooth implementation and quality programming that meets the needs of identified beneficiary community and matching with ACTED’s quality criteria and strategy related to household rehabilitation projects.
He/she is fully responsible of his/her activity in terms of quality, respect of the targets, bill of quantities, respect of the budget and deadlines. This includes conducting final inspection of work completed by Project assistant / Sub-Engineers.
DUTIES AND RESPONSIBILITIES
Under the supervision of the Deputy Project Manager (DPM)and Project Manager, the Shelter Officer’s responsibilities include:
- General Responsibilities
The main responsibilities of the Specialist will include but not limited to the following:
- To work with the local authorities to understand household rehabilitation requirements.
- To undertake technical assessments and prepare BOQs for contractors.
- To support the Deputy Project Manager to make weekly work plans and field visits.
- To ensure the quality and efficiency of all field work done relevant to infrastructure rehabilitation.
- To submit any relevant paperwork (e.g. Completion documentation, photos) to Deputy Project Manager at the end of each day with work summary, or as described by line manager.
- To act as a clear communication channel between ACTED program, contractors, sub-contractors and beneficiaries.
- To monitor progress of activity implementation and contractors.
- Management (with other technical staff) of Sub-Engineers and Project assistant and any other participating staff while in the field as discussed with Project Manager.
- To draft and follow up of program correspondence and reports in coordination with Project Manager.
- To prepare, check the quality and accuracy of all documents submitted by the field staff (beneficiary lists, reports, analysis, forms etc.).
- Support the Deputy Project Manager in their work with AMEU
- To work additional hours and some weekends as dictated by the demands of the project
- Ensure the projects meet their objectives including those agreed contractually with donors as well as internal objectives
- FLATS
- In coordination with DPM, informing PM on personnel requirements including monthly enumerators and new recruitments.
- Checking and sharing with DPM and PM any transport/fleet requirements for the team on a weekly basis and coordinating with fleet to provide necessary transport on a daily basis.
- Ensuring that all movements by team have received prior approval from security department before any of the teams move to the field.
- Team Management
- Creating (with input from sub engineers and field assistant) and sharing daily work plans for all field activities with all team.
- Ensure coordination of the Field Team and direct supervision of assistants.
- Ensure smooth coordination of the team members in the field especially through daily morning-briefings and regular de-briefs with the teams after field activities.
- Provide capacity building to Sub – engineers and assistant, particularly in terms of team management in the field, data collection and data cleaning to ensure professional development of the staff.
- Resolve any issues within the team and ensure smooth coordination with other departments such as FLATs, AME and security teams**.**
- Reporting
- Report on the implementation of activities as per specific program and donor requirements
- To collect photos and documentation of program implementation and ensure that donor visibility is respected
- Assist in the identification and location of beneficiaries when requested
- Weekly Report on the implementation of activities as per specific program and donor requirements.
- Prepare a weekly plan and share it with the project manager or Deputy project manager
- Administration and Other Tasks
- Maintain an efficient, organized system of paperwork and reporting for field work
- Ensure timely departure and return from the field: this includes leaving to the field with all necessary documents and materials to complete a successful workday.
- Monitor the quality of work done by staff under your supervision and their adherence to ACTED internal policies
- To perform other duties as requested by the project and country management team
KEY PERFORMANCE INDICATORS
- 100% of planning daily tasks to managed team members
- 90% achieve the targeted shelter rehab in shelter projects
- 90% achieve the timeline for shelter project.
- 100% of reports submitted in a timely manner.
- 90% keeping the data updated up to date in daily basis.
- 100% update related trackers in regular basis
- 100% of archiving files in a timely manner.
QUALIFICATIONS
- Bachelor of Arts in civil or architecture Engineering
- Minimum of 3- years of experience in this or other relevant fields, previous NGO experience is an advantage, (previous engineering or technical officer positions in Shelter, WASH&SNFI, WASH, Site maintenance sectors in Acted is an advantage)
- Excellent reporting skills including computer skills in Microsoft Office, specifically Microsoft Word, Microsoft Excel
- Resident in Raqqa Governorate or able to resident in Raqqa Governorate during project period at least
- Ability to travel locally,
- Fluency in Arabic, very good English language skills (spoken and written)
- Have excellent command over project management and implementation skills, strong decision making, judgment and motivational skills
- Ability to learn new systems quickly and effectively
- Organized and flexible, ability to respond to changing priorities
- Ability to work independently on own initiative, assess risk and make plans accordingly
- Flexible and creative approach with a proven ability to resolve issues and identify solutions
- Demonstrable high level of interpersonal skills and patience
- Excellent organizational skills and accuracy Impartiality, objectivity and confidentiality
How to apply
The To apply for this opportunity, you are kindly requested to read the following points:
1- Read the job description carefully.
2- You may need to create a mail account.
3- Fill in the job application form through the following link:
Shelter Project Officer -Raqqa – Fill in form
4- closing date for the announcement is: 11 May 2026 at 4:00 PM
Important Notice: This vacancy could be cancelled without further notice due to the donor’s decision
IMPORTANT NOTES:
• Acted is committed to the prevention of sexual exploitation and abuse in the framework of its programs in Syria. The successful candidate will be required to adhere to Acted Code of conduct and Acted Global Policies especially regarding the protection of children and the protection against sexual exploitation and abuse. A rigorous reference and background checks will be undertaken, and information will be requested from previous employers about any disciplinary action of sexual exploitation, sexual abuse and/or sexual harassment during employment. By applying, the job applicant confirms his/her understanding of these recruitment procedures.
• Acted is committed to gender equity and to have a balanced and diverse workforce. Acted strongly encourages qualified women, persons with disabilities and persons from under-represented groups to apply to the position.
• Acted offers a variety of arrangements that enable women to excel in their careers, including flexible working hours for work-life balance, maternity leave, and career coaching.
Acted never uses external recruitment agencies and recruitment is always free of charge.
The necessity of ensuring the highest standards of efficiency, competence, and integrity, with proper attention to promoting diversity, is the most important concern in the recruitment and employment of staff at Acted.
• Applicants must provide complete and accurate information pertaining to their personal profile and qualifications to be considered for the current job opening. No amendment, addition, deletion, revision, or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided.
• Acted never uses external recruitment agencies, and recruitment is always free of charge.) The Acted and its employees don’t request or receive any money for the services provided, and our services are completely free.
How to apply
Shelter Project Officer -Raqqa – Fill in form