Join our innovative, global team using technology to transform the way the social sector engages with data. We run on passion, blending diverse skill sets and experiences with a collective mission to help organizations tackle challenges and achieve greater impact. We encourage all staff to push their own boundaries and drive the company in exciting new directions. As a social enterprise and certified B Corporation, we reinvest a majority of our profits in our growth and continued pursuit of our mission and vision.
Position Overview
As a Product Associate, you’ll be a key member of a growing team during an exciting time of ideation and innovation. The ideal candidate is a hands-on generalist with sharp product sense and an entrepreneurial mindset. They will be involved throughout the product life cycle: conducting market research, gathering requirements, researching user stories, designing new features, maintaining product quality, supporting go-to-market strategy and providing training and technical assistance. This is a high growth opportunity to make a direct, tangible impact on PROMISE3’s trajectory to transform the holistic learning environment in 1,000 schools across 10 countries.
Primary Responsibilities:
- Manage backlog of tasks on Jira and collaborate with development team to remove impediments
- Interact with clients and conduct user research, document user stories, and translate them into actionable product features
- Monitor and report on product adoption and user feedback throughout product lifecycle
- Research, design, and spec out features and user experiences that are engaging and useful for PROMISE3 teachers, school administrators, and government officials
- Support launch of new features, identify opportunities, and execute on product strategy
- Participate in SCRUM events including sprint planning, standup, and retrospectives
- Support training of master cohort of trainers, who are representatives of 10 country teams, on the core functionality and benefits of PROMISE3
- Provide technical support to national country teams on new PROMISE3 features and bug fixes
through enablement and training - Assist in product marketing efforts to maintain up-to-date Google Play Store presence, design
training decks, and draft product documents - Support in delivering go-to-market strategy
Qualifications and Experience
Essential:
- Experience in building, designing, or marketing mobile applications
- Experience in software development or mobile app creation
- Curiosity and problem solving skills—do problems slow you down or drive you to seek solutions?
- Ability to work remotely
- Able to demonstrate a high level of trust and self discipline
- Excellent written and verbal communication and relational skills
- Ability to work efficiently in a fast-paced environment and perform multiple tasks effectively
Desirable:
- Experience using JIRA and Confluence
- Entrepreneurial drive with appreciation of user experience (UX)
- Interest in social service work or international development
- Proven experience of working effectively with different teams across multiple geographies
- Product company experience
How to apply
Please complete this application form