WASH-Shelter/NFI-ERL Program Manager At Bahar Organization

About Bahar:

Bahar Organization is an independent non-profit and non-governmental organization that provides humanitarian aid to vulnerable people without any discrimination in all its forms. BO is operating to respond to the needs and basic requirements of the humanitarian crisis in Syria in the middle of the affected communities caused by the conflict the basic principles of BO’s activities are to enhance the basic living standards of the affected population by delivering humanitarian aid based on the needs.

Purpose of Position:

Provide strategic support in the development of programming, and and operational leadership in the implementation of all Bahar programming. As a member of the Senior Management Team, the Programme Manager is a key player in organizational strategy development, supports programme development in collaboration with the Head of Programmes, and leads programme implementation that positively impacts communities in line with Bahar’s expectations, standards and commitments.

Job Duties and Responsibilities:

1. Strategy

• An efficient, cost-effective system that meets organisation, donor and host government regulations is in place to meet the needs of Bahar.
• Active membership in the SMT, enabling the Country Director to lead the organisation efficiently and effectively.
• In collaboration with Heads of other Programmes, establish the strategy for Programmes within the framework of Bahar’s organisation strategy and operating model.
• Programme representation is an effective contributor to achieving the organisation’s strategy, plans, and results as approved by the Board of Directors.

2. Managerial

• Provide and promote strong leadership, management oversight, commitment, and accountability within the Department staff.
• The department has a monitoring system that includes timeliness, transparency and innovation in meeting organization needs while adhering to Bahar, donor, and host government regulations.

3. Programming

• Manage the field operations and supervise teams of expatriate and national staff both in field sites and in the head office.
• Participate in initiating project ideas, and the development of project proposals for donor funding in collaboration with Head of Programme.
• Provide leadership to the preparation of detailed implementation plans for new and ongoing projects.
• Continually monitor the programme’s progress to ensure that systems and staff are working to achieve goals and objectives.
• Participate in the process of identifying new programming directions consistent with Bahar’s strategy.
• Ensure good coordination with the programme team and other departments is maintained.
• Coordinate and plan for staff capacity building for all operations staff.
• Effective functioning of teams with timely achievement of work plans on budget, with effective reporting of performance

4. Management of Field Operations

• Contribute and work with the SMT to maintain coordination and harmonious work environment that will maximize support to all programmes
• Provide leadership and support to field staff to enhance their ability to serve with adherence to Bahar’s mission and core values
• Ensure that the Operations Team collaborates, and closely coordinates, its various planning and implementation activities with the other support functions.
• Support the Executive Director by providing overall programme operational leadership, with emphasis on clarity of roles, performance standards, accountability, and delegation. Facilitate staff to attain high standards of excellence.
• Facilitate growth of the Programme by cultivating good working relationships with donors and other INGOs to ensure that Bahar builds its reputation for integrity, expertise, and reliability.
• Provide effective support to all Bahar Programme sites and staff through regular communication and field visits (where feasible).
• Ensure that programme / project specific implementation plans are developed and followed.
• Ensure recommended budget revisions are approved by Finance Manager and Executive Director, in consultation with the donor (as necessary).
• Provide direction to correct any identified deviations which might impact adherence to approved budget.
• Ensure monthly cash flows are developed in a timely manner for each project.
• Office management and Annual Operating plans are developed and followed.
• Good management systems and procedures are developed and maintained to ensure efficiency, accountability, and good working relationships with colleagues and other stakeholders.
• All programmes are managed within the planned time frame and within approved budget, according to Bahar and donor policies.
• Project monthly cash flows are developed in a timely manner.

5. Compliance

• Ensure fulfilment of project visibility and donor branding requirements.
• Establish and oversee process of periodical review of implementation plans and other initial design documents to ensure contractual obligations and spirit of programme are met.
• Coordinate with other departments to ensure compliance with implementation and financial standards and policies of both Bahar and the donor.
• Collaborate with Head of Programmes to ensure cross – cutting themes and vertical / horizontal integrations are included in programme design, implementation, and strategic development.
• Fulfilment of project visibility and donor branding requirements ensured.
• Compliance with implementation, supply chain and financial standards and policies ensured.

6. Financial Management

• Oversee the preparation and management of departments budgets, and ensure the policies, procedures and practices align with Bahar expectations, requirements, and obligations.
• Reports demonstrate that Department operations are transparent, efficient, and cost effective.

7. Personnel & Performance Management

• Engage in the identification and recruitment of staff, with appropriate JDs in place.
• Develop the capacity of staff in the Department by working closely with Human Resources Department on staff development through effective coaching, mentoring and performance management processes.
• Talent development practices are implemented in line with Bahar performance management processes.

Academic Qualification/s and Professional Experience:

• Preferred Qualification – one of the following:
• Business Administration.
• University Graduated from Engineering background.
• B-Com.
• Higher diploma/degree in Total Quality Management.
• Training:
• PCM.
• Quality Concepts Systems.
• Managing work teams.
• Internal auditing.
• Experiences:
• Three years minimum as Project Manager with NGOs.
• English language proficiency (spoken and written): excellent.
• Setting objectives.
• Effective planning.
• MS Office suit proficiency.
• Leadership and dispute resolution.
• Presentation and debate skills.
• Negotiation skills.

Safeguarding & Ethics:

Bahar is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants, or others, are treated with respect and dignity. We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves professionally, respect local laws and customs, and adhere to the Bahar Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.