Senior Manager, Micro Lending and Branch Operations At Kaebauk Investimentu No Finansas

We are looking for a dynamic and experienced Senior Manager to lead our Micro Lending and Branch Operations. The Senior Manager, Micro Lending and Branch Operations, is responsible for overseeing the micro lending portfolio and managing the day-to-day operations of the branch. This role focuses on ensuring the growth and quality of the loan portfolio, enhancing customer satisfaction, and achieving business objectives. The Senior Manager Micro Lending and Branch Operations must have a good understanding in Banking operation and managerial experience.

Responsibilities :

• Formulate and execute detailed strategies for micro-lending operations, ensuring alignment with Kaebauk’s mission and organizational objectives.
• Develop targeted plans to enhance loan accessibility for underserved communities while maintaining sustainability.
• Manage the end-to-end micro-lending process, including loan application review, creditworthiness assessments, approvals, disbursement, and repayment tracking.
• Approve loans within delegated authority, ensuring risk assessment and compliance standards are met.
• Monitor micro-loan portfolios to maintain high repayment rates and minimize defaults.
• Oversee daily operations of the branch, ensuring efficient service delivery and operational excellence.
• Implement and enforce policies and procedures to maintain compliance with Kaebauk’s regulations and internal standards.
• Lead, train, and support branch staff to achieve high productivity and deliver exceptional customer service.
• Develop and execute strategies to achieve branch financial goals, including revenue generation, sales targets, and profitability.
• Monitor branch performance metrics, prepare reports for senior management, and recommend improvements.
• Build strong, trust-based relationships with clients by addressing their financial needs and providing personalized solutions.
• Mentor and inspire team members, fostering a culture of collaboration, innovation, and continuous improvement.
• Encourage teamwork to achieve both branch and organizational goals, ensuring alignment with Kaebauk’s broader mission.
• Conduct regular market analysis to identify trends, customer needs, and opportunities for expanding Kaebauk’s micro-lending footprint.

Qualifications :

A bachelor’s degree in finance, business administration, economics, or a related field. A master’s degree in business administration (MBA) or finance can be an advantage. Relevant certifications such as Chartered Financial Analyst (CFA), CA, ACCA, CPA or similar credentials can be beneficial. : Ability to analyze financial data and make informed decisions. Excellent verbal and written communication skills to interact with clients, stakeholders, and team members. Problem solving, strategic thinking and must be familiar with digital banking platforms and financial technologies.